PennsylvaniaYork

Normandie Ridge

1700 Normandie Drive, York, PA 17404 · York County · 64 certified beds · avg 61 residents/day · certified since Jul 2, 1993 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: ASBURY COMMUNITIES (5 facilities, chain avg rating 5.0★)

4/5
Health inspection rating (on-site)
0
Serious findings on record
$0
Fines, last 3 years
4.28
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (16)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

DateSeverityWhat the facility was cited for
Sep 26, 2025D · Potential for harm, one-offThe facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint
Sep 26, 2025D · Potential for harm, one-offThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Aug 8, 2024E · Potential for harm, repeatedThe facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Aug 8, 2024E · Potential for harm, repeatedThe facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Aug 8, 2024E · Potential for harm, repeatedThe facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care.
Aug 8, 2024E · Potential for harm, repeatedThe facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Aug 8, 2024E · Potential for harm, repeatedThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Aug 8, 2024D · Potential for harm, one-offThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Aug 8, 2024D · Potential for harm, one-offThe facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Aug 8, 2024D · Potential for harm, one-offThe facility did not provide special eating equipment and utensils — like adaptive cups or easy-grip silverware — for residents who need them, along with appropriate help at meals.
Oct 5, 2023E · Potential for harm, repeatedThe facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Oct 5, 2023E · Potential for harm, repeatedThe facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly.
Oct 5, 2023E · Potential for harm, repeatedThe facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Oct 5, 2023E · Potential for harm, repeatedThe facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Oct 5, 2023E · Potential for harm, repeatedThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Oct 5, 2023D · Potential for harm, one-offThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (8 → 2).

YearCitationsSerious (G–L)Worst severity that year
202360E
202480E
202520D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

MeasureThis facilityPennsylvania avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)4.283.943.95top 28% in Pennsylvania; top 29% in the U.S.
Registered Nurse hours0.880.800.69top 28% in Pennsylvania; top 22% in the U.S.
Weekend total nurse staffing3.883.583.50top 29% in Pennsylvania; top 27% in the U.S.
Weekend RN hours (not acuity-adjusted)0.550.560.48top 34% in Pennsylvania; top 27% in the U.S.
Total nursing staff turnover (%)32.844.545.8top 20% in Pennsylvania; top 19% in the U.S.
RN turnover (%)28.639.942.9top 28% in Pennsylvania; top 26% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.17, RN 0.86, weekend 3.77. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Who owns this facility

Non profit - Corporation

Owner / managerTypeRoleStakeSince
Asbury Communities INCOrganization5% or Greater Direct Ownership Interest100%01/01/2020
Asbury Communities INCOrganizationADP of the SNFNOT APPLICABLE01/02/2025
Givler, CourtneyIndividualOperational/Managerial ControlNOT APPLICABLE02/19/2024
Givler, CourtneyIndividualADP of the SNFNOT APPLICABLE02/21/2025
Jeanneret, AndrewIndividualCorporate OfficerNOT APPLICABLE01/01/2022
Joseph, AndrewIndividualCorporate DirectorNOT APPLICABLE01/01/2024
Joseph, AndrewIndividualCorporate OfficerNOT APPLICABLE01/01/2022
Kolmen, BarbaraIndividualCorporate DirectorNOT APPLICABLE01/01/2024
McElwain, DianeIndividualCorporate DirectorNOT APPLICABLE02/25/2021
Patel, SnehalIndividualADP of the SNFNOT APPLICABLE03/06/2024
Raski, EricIndividualCorporate DirectorNOT APPLICABLE03/23/2020
Smith, ShaunIndividualCorporate OfficerNOT APPLICABLE04/01/2014
Smith, ShaunIndividualOperational/Managerial ControlNOT APPLICABLE04/01/2024
Takach, JosephIndividualCorporate DirectorNOT APPLICABLE03/23/2020
Wolfe, BrianIndividualCorporate DirectorNOT APPLICABLE03/23/2020

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

Nearby facilities (within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Margaret E. Moul Home0.0 miYork, PA★★★★★4/5
York North Skilled Nursing and Rehabilitation Ctr0.7 miYork, PA★★☆☆☆2/5
Concordia at Spiritrust Sprenkle Drive1.9 miYork, PA★★★★☆3/5
Yorkview Nursing and Rehabilitation2.7 miYork, PA★☆☆☆☆1/5
Rest Haven-York3.4 miYork, PA★★☆☆☆3/5
Pleasant Acres Rehabilitation and Nursing Center4.8 miYork, PA★★☆☆☆2/5abuse
Misericordia Nursing & Rehabilitation Center4.9 miYork, PA★★★★★5/5
Kingston Court Skilled Nursing and Rehabilitation5.1 miYork, PA★☆☆☆☆1/5
York South Skilled Nursing and Rehabilitation Ctr5.5 miYork, PA★★☆☆☆2/5
Inners Creek Skilled Nursing and Rehabilitation Ce8.5 miDallastown, PA★☆☆☆☆1/5abuse
Susquehanna Health and Wellness Center15.1 miColumbia, PA★★★☆☆3/5
Emerald Nursing and Rehabilitation15.2 miElizabethtown, PA★★☆☆☆2/5

Compare this facility with the 3 closest →

All facilities in York →

Facility data as of CMS processing date 2026-08-01. CCN 395902.