Normandie Ridge
1700 Normandie Drive, York, PA 17404 · York County · 64 certified beds · avg 61 residents/day · certified since Jul 2, 1993 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: ASBURY COMMUNITIES (5 facilities, chain avg rating 5.0★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (16)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Sep 26, 2025 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint |
| Sep 26, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Aug 8, 2024 | E · Potential for harm, repeated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Aug 8, 2024 | E · Potential for harm, repeated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Aug 8, 2024 | E · Potential for harm, repeated | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. |
| Aug 8, 2024 | E · Potential for harm, repeated | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
| Aug 8, 2024 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Aug 8, 2024 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Aug 8, 2024 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Aug 8, 2024 | D · Potential for harm, one-off | The facility did not provide special eating equipment and utensils — like adaptive cups or easy-grip silverware — for residents who need them, along with appropriate help at meals. |
| Oct 5, 2023 | E · Potential for harm, repeated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Oct 5, 2023 | E · Potential for harm, repeated | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. |
| Oct 5, 2023 | E · Potential for harm, repeated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Oct 5, 2023 | E · Potential for harm, repeated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Oct 5, 2023 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Oct 5, 2023 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (8 → 2).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 6 | 0 | E |
| 2024 | 8 | 0 | E |
| 2025 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Pennsylvania avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.28 | 3.94 | 3.95 | top 28% in Pennsylvania; top 29% in the U.S. |
| Registered Nurse hours | 0.88 | 0.80 | 0.69 | top 28% in Pennsylvania; top 22% in the U.S. |
| Weekend total nurse staffing | 3.88 | 3.58 | 3.50 | top 29% in Pennsylvania; top 27% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.55 | 0.56 | 0.48 | top 34% in Pennsylvania; top 27% in the U.S. |
| Total nursing staff turnover (%) | 32.8 | 44.5 | 45.8 | top 20% in Pennsylvania; top 19% in the U.S. |
| RN turnover (%) | 28.6 | 39.9 | 42.9 | top 28% in Pennsylvania; top 26% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.17, RN 0.86, weekend 3.77. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Asbury Communities INC | Organization | 5% or Greater Direct Ownership Interest | 100% | 01/01/2020 |
| Asbury Communities INC | Organization | ADP of the SNF | NOT APPLICABLE | 01/02/2025 |
| Givler, Courtney | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/19/2024 |
| Givler, Courtney | Individual | ADP of the SNF | NOT APPLICABLE | 02/21/2025 |
| Jeanneret, Andrew | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2022 |
| Joseph, Andrew | Individual | Corporate Director | NOT APPLICABLE | 01/01/2024 |
| Joseph, Andrew | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2022 |
| Kolmen, Barbara | Individual | Corporate Director | NOT APPLICABLE | 01/01/2024 |
| McElwain, Diane | Individual | Corporate Director | NOT APPLICABLE | 02/25/2021 |
| Patel, Snehal | Individual | ADP of the SNF | NOT APPLICABLE | 03/06/2024 |
| Raski, Eric | Individual | Corporate Director | NOT APPLICABLE | 03/23/2020 |
| Smith, Shaun | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2014 |
| Smith, Shaun | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2024 |
| Takach, Joseph | Individual | Corporate Director | NOT APPLICABLE | 03/23/2020 |
| Wolfe, Brian | Individual | Corporate Director | NOT APPLICABLE | 03/23/2020 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
- "What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
- "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Margaret E. Moul Home | 0.0 mi | York, PA | ★★★★★ | 4/5 | |
| York North Skilled Nursing and Rehabilitation Ctr | 0.7 mi | York, PA | ★★☆☆☆ | 2/5 | |
| Concordia at Spiritrust Sprenkle Drive | 1.9 mi | York, PA | ★★★★☆ | 3/5 | |
| Yorkview Nursing and Rehabilitation | 2.7 mi | York, PA | ★☆☆☆☆ | 1/5 | |
| Rest Haven-York | 3.4 mi | York, PA | ★★☆☆☆ | 3/5 | |
| Pleasant Acres Rehabilitation and Nursing Center | 4.8 mi | York, PA | ★★☆☆☆ | 2/5 | abuse |
| Misericordia Nursing & Rehabilitation Center | 4.9 mi | York, PA | ★★★★★ | 5/5 | |
| Kingston Court Skilled Nursing and Rehabilitation | 5.1 mi | York, PA | ★☆☆☆☆ | 1/5 | |
| York South Skilled Nursing and Rehabilitation Ctr | 5.5 mi | York, PA | ★★☆☆☆ | 2/5 | |
| Inners Creek Skilled Nursing and Rehabilitation Ce | 8.5 mi | Dallastown, PA | ★☆☆☆☆ | 1/5 | abuse |
| Susquehanna Health and Wellness Center | 15.1 mi | Columbia, PA | ★★★☆☆ | 3/5 | |
| Emerald Nursing and Rehabilitation | 15.2 mi | Elizabethtown, PA | ★★☆☆☆ | 2/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 395902.