Rest Haven-York
1050 South George Street, York, PA 17403 · York County · 159 certified beds · avg 136 residents/day · certified since Jan 1, 1967
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 2/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (22)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Feb 5, 2026 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Feb 5, 2026 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Feb 5, 2026 | D · Potential for harm, one-off | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. |
| Feb 5, 2026 | D · Potential for harm, one-off | The facility gave residents unnecessary mind-altering (psychotropic) medications, or used drugs in a way that restrained residents by dulling their ability to think, move, or function. |
| Feb 5, 2026 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Feb 5, 2026 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Feb 5, 2026 | D · Potential for harm, one-off | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. |
| Feb 5, 2026 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jan 30, 2025 | E · Potential for harm, repeated | The facility did not keep residents' personal and medical information private and confidential. |
| Jan 30, 2025 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jan 30, 2025 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jan 30, 2025 | D · Potential for harm, one-off | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Jan 30, 2025 | D · Potential for harm, one-off | The facility did not reassess a resident after a significant change in their condition, such as a sudden decline in health. A full new assessment is required when a resident's condition changes in a major way. |
| Jan 30, 2025 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Jan 30, 2025 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Jan 30, 2025 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Jan 30, 2025 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| May 9, 2024 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Mar 4, 2024 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Mar 4, 2024 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Mar 4, 2024 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Mar 4, 2024 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (9 → 8).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 5 | 0 | D |
| 2025 | 9 | 0 | E |
| 2026 | 8 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Pennsylvania avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.43 | 3.94 | 3.95 | bottom 37% in Pennsylvania; bottom 33% in the U.S. |
| Registered Nurse hours | 0.39 | 0.80 | 0.69 | bottom 8% in Pennsylvania; bottom 20% in the U.S. |
| Weekend total nurse staffing | 3.07 | 3.58 | 3.50 | bottom 33% in Pennsylvania; bottom 34% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.21 | 0.56 | 0.48 | bottom 4% in Pennsylvania; bottom 14% in the U.S. |
| Total nursing staff turnover (%) | 0.0 | 44.5 | 45.8 | — |
| RN turnover (%) | 0.0 | 39.9 | 42.9 | — |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.75, RN 0.42, weekend 3.36. Staffing rating: 1/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 3/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Evans, Alison | Individual | 5% or Greater Direct Ownership Interest | — | 05/14/2010 |
| Evans, David | Individual | 5% or Greater Direct Ownership Interest | — | 05/14/2010 |
| Evans, Karen | Individual | 5% or Greater Direct Ownership Interest | — | 01/03/2010 |
| Evans, Kristien | Individual | 5% or Greater Direct Ownership Interest | — | 12/01/2020 |
| Evans, Robert | Individual | 5% or Greater Direct Ownership Interest | — | 12/01/2020 |
| Gentry, Catherine | Individual | 5% or Greater Direct Ownership Interest | — | 12/01/2020 |
| Think on Limiited Liability Company | Organization | 5% or Greater Direct Ownership Interest | — | 05/01/2010 |
| Evans, James | Individual | Corporate Officer | NOT APPLICABLE | 05/14/2010 |
| Evans, Karen | Individual | Corporate Officer | NOT APPLICABLE | 01/03/2010 |
| Kelly, Meghan | Individual | W-2 Managing Employee | NOT APPLICABLE | 06/15/2006 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
- "What percentage of your residents are on antipsychotic or sedating medications, and how do you work to reduce that?"
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "How do you coordinate and monitor care for residents who receive dialysis?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Yorkview Nursing and Rehabilitation | 1.1 mi | York, PA | ★☆☆☆☆ | 1/5 | |
| York South Skilled Nursing and Rehabilitation Ctr | 2.1 mi | York, PA | ★★☆☆☆ | 2/5 | |
| Misericordia Nursing & Rehabilitation Center | 2.2 mi | York, PA | ★★★★★ | 5/5 | |
| Kingston Court Skilled Nursing and Rehabilitation | 2.8 mi | York, PA | ★☆☆☆☆ | 1/5 | |
| Pleasant Acres Rehabilitation and Nursing Center | 2.8 mi | York, PA | ★★☆☆☆ | 2/5 | abuse |
| Normandie Ridge | 3.4 mi | York, PA | ★★★★★ | 4/5 | |
| Margaret E. Moul Home | 3.4 mi | York, PA | ★★★★★ | 4/5 | |
| Concordia at Spiritrust Sprenkle Drive | 3.6 mi | York, PA | ★★★★☆ | 3/5 | |
| York North Skilled Nursing and Rehabilitation Ctr | 4.0 mi | York, PA | ★★☆☆☆ | 2/5 | |
| Inners Creek Skilled Nursing and Rehabilitation Ce | 5.1 mi | Dallastown, PA | ★☆☆☆☆ | 1/5 | abuse |
| Susquehanna Health and Wellness Center | 13.2 mi | Columbia, PA | ★★★☆☆ | 3/5 | |
| Elizabethtown Nursing and Rehabilitation | 14.9 mi | Elizabethtown, PA | ★★☆☆☆ | 2/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 395058.