Homewood Living Plum Creek, INC
425 Westminster Avenue, Hanover, PA 17331 · York County · 120 certified beds · avg 101 residents/day · certified since Apr 10, 1993
Part of chain: HOMEWOOD RETIREMENT CENTERS (4 facilities, chain avg rating 4.3★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Aug 30, 2023 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Aug 28, 2023 (Past Non-Compliance)
All citations in the current public record (10)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Dec 18, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jan 23, 2025 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jan 23, 2025 | D · Potential for harm, one-off | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. |
| Jan 23, 2025 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Jan 23, 2025 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Jan 23, 2025 | D · Potential for harm, one-off | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
| Feb 15, 2024 | D · Potential for harm, one-off | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. |
| Feb 15, 2024 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Feb 15, 2024 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Aug 30, 2023 | ▲ G · Actual harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (5 → 1).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 1 | 1 | G ▲ |
| 2024 | 3 | 0 | D |
| 2025 | 6 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $7,443.
| Date | Type | Amount / length |
|---|---|---|
| Aug 30, 2023 | Fine | $7,443 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Pennsylvania avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.84 | 3.94 | 3.95 | top 16% in Pennsylvania; top 16% in the U.S. |
| Registered Nurse hours | 0.84 | 0.80 | 0.69 | top 31% in Pennsylvania; top 24% in the U.S. |
| Weekend total nurse staffing | 4.37 | 3.58 | 3.50 | top 16% in Pennsylvania; top 14% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.42 | 0.56 | 0.48 | bottom 47% in Pennsylvania; top 45% in the U.S. |
| Total nursing staff turnover (%) | 26.5 | 44.5 | 45.8 | top 9% in Pennsylvania; top 9% in the U.S. |
| RN turnover (%) | 38.9 | 39.9 | 42.9 | bottom 50% in Pennsylvania; top 45% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.14, RN 0.72, weekend 3.74. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 4/5 · short-stay residents: 5/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Becker, Douglas | Individual | Corporate Director | NOT APPLICABLE | 01/01/2025 |
| Bittinger, Allen | Individual | Corporate Director | NOT APPLICABLE | 01/01/2015 |
| Bradley, Buffy | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/16/2000 |
| Coleman, Karen | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2022 |
| Coleman, Karen | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2022 |
| Crampton, Wendy | Individual | Corporate Director | NOT APPLICABLE | 03/01/2019 |
| Livelsberger, John | Individual | Corporate Director | NOT APPLICABLE | 01/01/2025 |
| McKonly, Steven | Individual | Corporate Director | NOT APPLICABLE | 01/01/2025 |
| Miller, Richard | Individual | Corporate Director | NOT APPLICABLE | 01/15/2021 |
| Peck, Michael | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2024 |
| Peck, Michael | Individual | ADP of the SNF | NOT APPLICABLE | 04/08/2025 |
| Rothrock, Thad | Individual | Corporate Director | NOT APPLICABLE | 03/01/2019 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
- "How do you make sure resident assessments are completed and submitted to the state on time?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Hanover Hall for Nursing and Rehabilitation | 0.7 mi | Hanover, PA | ★★☆☆☆ | 2/5 | |
| Concordia at Spiritrust Utz Terrace | 3.9 mi | Hanover, PA | ★★★★★ | 4/5 | |
| Cross Keys Village-Brethren Home Community, the | 8.4 mi | New Oxford, PA | ★★★★☆ | 4/5 | |
| Autumn Lake Healthcare at Long View | 10.0 mi | Manchester, MD | ★★★★☆ | 4/5 | |
| Gettysburg Center | 12.3 mi | Gettysburg, PA | ★☆☆☆☆ | 2/5 | abuse |
| Concordia at Spiritrust Gettysburg | 12.9 mi | Gettysburg, PA | ★★★★★ | 4/5 | |
| Lorien Taneytown, INC | 13.3 mi | Taneytown, MD | ★★★☆☆ | 3/5 | |
| Transitions Healthcare Gettysburg | 13.3 mi | Gettysburg, PA | ★★★☆☆ | 3/5 | |
| Gardens at Gettysburg, the | 14.7 mi | Gettysburg, PA | ★★★★☆ | 4/5 | |
| Atlee Hill Health and Rehab Center | 15.8 mi | Westminster, MD | ★★☆☆☆ | 2/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 395898.