Glenhaven

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.65, RN 1.32, weekend 4.21.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.65 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

All 20 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Health Dimensions Group — 10 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Northern Lights HCC — Washburn, WI · overall 2/5
• Park View Home — Woodville, WI · overall 5/5
• Spring Valley Health and Rehab Center — Spring Valley, WI · overall 1/5
• Lutheran Living Senior Campus — Muscatine, IA · overall 1/5
• Boundary Waters Care Center — Ely, MN · overall 5/5
• Frazee Care Center — Frazee, MN · overall 5/5
• Northern Nevada State Veterans Home — Sparks, NV · overall 4/5abuse
• Emmanuel Center for Nursing — Danville, PA · overall 2/5abuse

Listed by state, then facility name — not a ranking. Showing 8 of the 9 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
• "Could I join residents for a meal to see the food quality and temperature for myself?"
• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
• "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
• "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
• "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
• "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
• "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 54% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 20 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in St. Croix, WI — 8 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

• Kinnic Health and Rehabilitation Center — River Falls, WI · overall 2/5
• St Croix Health Center — New Richmond, WI · overall 4/5
• Christian Community Home — Hudson, WI · overall 5/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Glenwood City →