Crown Heights Center for Nursing and Rehabilitatio

Name: Crown Heights Center for Nursing and Rehabilitatio
Address: 810 20 St. Marks Avenue, Brooklyn, NY, 11213, US
Telephone: 7184677300

810 20 St. Marks Avenue, Brooklyn, NY 11213 · Kings County · 295 certified beds · avg 289 residents/day · certified since Jun 16, 1977

Part of chain: ALLURE GROUP (6 facilities, chain avg rating 4.0★)

2/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.35

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (29)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Feb 4, 2026	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint
Feb 4, 2026	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint
Feb 4, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Feb 4, 2026	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Feb 4, 2026	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
Dec 19, 2024	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint
Dec 19, 2024	E · Potential for harm, repeated	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Dec 19, 2024	E · Potential for harm, repeated	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Dec 19, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Dec 19, 2024	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Dec 19, 2024	D · Potential for harm, one-off	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Dec 19, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Dec 19, 2024	D · Potential for harm, one-off	The facility did not make sure the resident's doctor reviewed their care and wrote, signed, and dated progress notes and orders at each required visit.
Dec 19, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Dec 19, 2024	D · Potential for harm, one-off	The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician.
Dec 19, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Dec 19, 2024	D · Potential for harm, one-off	The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests.
Nov 1, 2022	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Nov 1, 2022	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Nov 1, 2022	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Nov 1, 2022	D · Potential for harm, one-off	The facility did not provide the social services residents need — such as counseling, help with adjustment, or connecting to outside resources — to achieve the best possible quality of life.
Nov 1, 2022	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Nov 1, 2022	D · Potential for harm, one-off	The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area.
Nov 1, 2022	D · Potential for harm, one-off	The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors.
Nov 1, 2022	D · Potential for harm, one-off	The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests.
Oct 28, 2020	D · Potential for harm, one-off	The facility did not properly hold, secure, and manage residents' personal money that was deposited with it for safekeeping. Facilities holding residents' funds must keep careful, honest accounts.
Oct 28, 2020	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Oct 28, 2020	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Oct 28, 2020	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (8 → 12).

Year	Citations	Worst severity that year
2020	4	D
2022	8	E
2024	12	E
2026	5	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	New York avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.35	3.58	3.95	bottom 46% in New York; bottom 29% in the U.S.
Registered Nurse hours	0.83	0.68	0.69	top 19% in New York; top 25% in the U.S.
Weekend total nurse staffing	2.77	3.13	3.50	bottom 35% in New York; bottom 19% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.43	0.48	0.48	top 37% in New York; top 44% in the U.S.
Total nursing staff turnover (%)	29.4	40.3	45.8	top 26% in New York; top 13% in the U.S.
RN turnover (%)	49.1	39.8	42.9	bottom 27% in New York; bottom 39% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.53, RN 0.87, weekend 2.92. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Basch, Jack	Individual	5% or Greater Direct Ownership Interest	20%	01/24/2014
Landau, Joel	Individual	5% or Greater Direct Ownership Interest	40%	01/24/2014
Rubin, Marvin	Individual	5% or Greater Direct Ownership Interest	20%	01/24/2014
Rubin, Solomon	Individual	5% or Greater Direct Ownership Interest	20%	01/24/2014
Allure Care Management LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	01/24/2014
Alpha Rehabilitation Services LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	01/24/2014
Basch, Jack	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/24/2014
Basch, Jack	Individual	ADP of the SNF	NOT APPLICABLE	01/24/2014
Hak, Virender	Individual	Operational/Managerial Control	NOT APPLICABLE	04/01/2019
Hak, Virender	Individual	ADP of the SNF	NOT APPLICABLE	09/01/2025
Landau, Joel	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/24/2014
Landau, Joel	Individual	ADP of the SNF	NOT APPLICABLE	01/24/2014
Rice, Susan	Individual	Operational/Managerial Control	NOT APPLICABLE	01/12/2021
Rice, Susan	Individual	ADP of the SNF	NOT APPLICABLE	01/27/2025
Rubin, Marvin	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/24/2014
Rubin, Marvin	Individual	ADP of the SNF	NOT APPLICABLE	01/24/2014
Rubin, Solomon	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/24/2014
Rubin, Solomon	Individual	ADP of the SNF	NOT APPLICABLE	01/24/2014
St Marks Avenue Property LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	01/24/2014
St Marks Avenue Property LLC	Organization	ADP of the SNF	NOT APPLICABLE	01/24/2014

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"If my family member falls or their condition changes, exactly when and how will I be notified?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How do you keep residents' medical records accurate, complete, and secure?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Brooklyn Center for Rehabilitation and Residential	0.6 mi	Brooklyn, NY	★★☆☆☆	2/5
Brooklyn Gardens Nursing & Rehabilitation Center	0.7 mi	Brooklyn, NY	★★★☆☆	3/5
Dr Susan Smith McKinney Nursing and Rehabilitation	0.8 mi	Brooklyn, NY	★★★★★	5/5
Rutland Nursing Home, INC	0.9 mi	Brooklyn, NY	★★★☆☆	2/5
Concord Nursing and Rehabilitation Center	1.1 mi	Brooklyn, NY	★★☆☆☆	2/5
Downtown Brooklyn Nursing & Rehabilitation Center	1.2 mi	Brooklyn, NY	★★★★★	4/5
Schulman and Schachne Institute for Nursing and Re	1.6 mi	Brooklyn, NY	★★★☆☆	2/5
The Monarch at Brooklyn Rehabilitation and Nursing	1.6 mi	Brooklyn, NY	★★★★★	4/5
Buena Vida Rehab and Nursing Center	1.8 mi	Brooklyn, NY	★★★☆☆	3/5
Bushwick Center for Rehabilitation and Health Care	2.0 mi	Brooklyn, NY	★★★☆☆	3/5
New Carlton Rehab and Nursing Center, LLC	2.1 mi	Brooklyn, NY	★★★★☆	3/5
Oxford Nursing Home	2.1 mi	Brooklyn, NY	★★★★★	4/5

Compare this facility with the 3 closest →

All facilities in Brooklyn →

Facility data as of CMS processing date 2026-08-01. CCN 335609.

The Care File

Visit checklist — Crown Heights Center for Nursing and Rehabilitatio

810 20 St. Marks Avenue, Brooklyn, NY 11213 · 7184677300

Health inspection rating 2/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 335609 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)