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Complete Care at Westfield, LLC
1515 Lamberts Mill Road, Westfield, NJ 07090 (opens Google Maps) · Union County · (908) 233-9700· 227 certified beds · avg 194 residents/day · certified since Nov 5, 1970 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: COMPLETE CARE (85 facilities, chain avg rating 3.1★)
3/5
Health inspection rating (on-site)
inspected Mar 10, 2025
1
Serious findings on record
most recent Feb 13, 2023
$0
Fines, last 3 years
3.32
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, isolated · Feb 13, 2023 · F-0600
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
▲ Immediate jeopardy, isolated · Feb 13, 2023 · F-0600
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (J): Immediate jeopardy to resident health or safety was cited. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Feb 15, 2023 (Deficient, Provider has date of correction)
Inspection findings in the public record
Showing the latest 3 of 17 inspection findings. Open the full record below to read every finding.
The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint F-0609
The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. F-0688
The facility did not provide safe and appropriate pain management for a resident who needed it. F-0697
View all 17 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 10, 2025 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
| Mar 10, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688 |
| Mar 10, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate pain management for a resident who needed it. · F-0697 |
| Mar 10, 2025 | D · Potential for more than minimal harm, isolated | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · from a complaint · F-0804 |
| Mar 10, 2025 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Jan 24, 2025 | E · Potential for more than minimal harm, pattern | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint · F-0695 |
| Jan 24, 2025 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' right to share a room with their spouse or a roommate of their choosing, or moved residents to a different room without written notice beforehand. · from a complaint · F-0559 |
| Jan 24, 2025 | D · Potential for more than minimal harm, isolated | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · from a complaint · F-0623 |
| Jan 24, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate pain management for a resident who needed it. · from a complaint · F-0697 |
| Jan 24, 2025 | D · Potential for more than minimal harm, isolated | The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly. · from a complaint · F-0700 |
| Feb 13, 2023 | ▲ J · Immediate jeopardy, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · F-0600 |
| Feb 13, 2023 | E · Potential for more than minimal harm, pattern | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Feb 13, 2023 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Feb 13, 2023 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Feb 13, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Feb 13, 2023 | D · Potential for more than minimal harm, isolated | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759 |
| May 6, 2021 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (6 → 5).
All citationsSerious citations (G–L)
2021
All citations: 1
Serious citations (G–L): 0
2023
All citations: 6
Serious citations (G–L): 1
2025
All citations: 10
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2021 | 1 | 0 | F |
| 2023 | 6 | 1 | J ▲ |
| 2025 | 10 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityNew Jersey averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.32
New Jersey average: 3.88
U.S. average: 3.95
Registered Nurse hours
This facility: 0.39
New Jersey average: 0.67
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.11
New Jersey average: 3.53
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | New Jersey avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.32 | 3.88 | 3.95 | bottom 26% in New Jersey; bottom 28% in the U.S. |
| Registered Nurse hours | 0.39 | 0.67 | 0.69 | bottom 19% in New Jersey; bottom 20% in the U.S. |
| Weekend total nurse staffing | 3.11 | 3.53 | 3.50 | bottom 34% in New Jersey; bottom 37% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.25 | 0.50 | 0.48 | bottom 18% in New Jersey; bottom 21% in the U.S. |
| Total nursing staff turnover (%) | 45.9 | 39.7 | 45.8 | bottom 31% in New Jersey; bottom 47% in the U.S. |
| RN turnover (%) | 26.3 | 37.7 | 42.9 | top 30% in New Jersey; top 23% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.36, RN 0.39, weekend 3.15.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.36 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Complete Care at Westfield, LLC. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| PC NJ2 Opcos LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 07/01/2021 |
| SMS 2021 Trust | Organization | 5% or Greater Indirect Ownership Interest | 95% | 07/01/2021 |
| Stein, Shalom | Individual | Indirect Ownership Interest | NOT APPLICABLE | 07/01/2021 |
| Aurora Guardian Holdco IV Co-Borrower, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 04/28/2023 |
| Aurora Guardian Holdco IV Mezz Borrower, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 04/28/2023 |
| Aurora Guardian Holdco IV, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 04/28/2023 |
| Aurora Guardian IV Realty, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 04/28/2023 |
| Aurora Guardian Partners M7 LLC | Organization | ADP of the SNF | NOT APPLICABLE | 04/28/2023 |
| Cohen, Yosef | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/28/2024 |
| Cohen, Yosef | Individual | ADP of the SNF | NOT APPLICABLE | 08/28/2024 |
| Grewal, Baljinder | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2021 |
| Grewal, Baljinder | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2021 |
| J & R Family Investments, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 04/28/2021 |
| J&r M7 Family Investments LLC | Organization | ADP of the SNF | NOT APPLICABLE | 04/28/2023 |
| L Friedman 2018 Family Trust | Organization | ADP of the SNF | NOT APPLICABLE | 04/28/2023 |
| L Friedman Family Holdings LLC | Organization | ADP of the SNF | NOT APPLICABLE | 04/28/2023 |
| Landau Family Investment Trust | Organization | ADP of the SNF | NOT APPLICABLE | 04/28/2023 |
| Levovitz, Yitzchok | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2021 |
| M Friedman 2018 Family Trust | Organization | ADP of the SNF | NOT APPLICABLE | 04/28/2023 |
| Mercado, Wanda | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/19/2022 |
Showing 20 of 33 parties CMS has on file for this facility; 13 are not displayed. The full list is in the CMS Ownership dataset.
Other facilities in the same chain
CMS lists this facility under the chain Complete Care — 85 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Complete Care at Woodlands — Plainfield, NJ · overall 5/5
- Complete Care at Berkshire LLC — Reading, PA · overall 4/5
- Complete Care at Harston Hall LLC — Flourtown, PA · overall 1/5
- Complete Care at Lehigh LLC — Macungie, PA · overall 3/5
- Complete Care at Care Age — Brookfield, WI · overall 1/5
- Complete Care at Christian Home LLC — Waupun, WI · overall 2/5
- Complete Care at Germantown — Germantown, WI · overall 4/5
- Complete Care at Glendale West — Glendale, WI · overall 3/5
Listed by state, then facility name — not a ranking. Showing 8 of the 84 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
- "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
- "Could I join residents for a meal to see the food quality and temperature for myself?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "How do you handle room assignments and roommate requests, and do residents get advance written notice before any move?"
Also worth asking anywhere
- "Your weekend nurse staffing is reported below the New Jersey midpoint — how does the weekend schedule differ from a weekday?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 46% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 33 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 156 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Complete Care at Clark LLC | 0.6 mi | Clark, NJ | ★★★★☆ | 4/5 | |
| Ashbrook Care & Rehabilitation Center | 1.8 mi | Scotch Plains, NJ | ★★☆☆☆ | 2/5 | |
| Care Connection Rahway | 2.4 mi | Rahway, NJ | ★★★★☆ | 4/5 | |
| Cranford Park Care | 2.5 mi | Cranford, NJ | ★★☆☆☆ | 2/5 | |
| Childrens Specialized Hospital Mountainside | 3.2 mi | Mountainside, NJ | ★★★★★ | 5/5 | |
| Adroit Care Rehabilitation and Nursing Center | 3.5 mi | Rahway, NJ | ★★★★☆ | 3/5 | |
| Careone at the Highlands | 3.5 mi | Edison, NJ | ★★★★☆ | 3/5 | |
| Birchwood Rehabilitation and Healthcare Center | 3.6 mi | Cranford, NJ | ★★★★★ | 4/5 | |
| Complete Care at Woodlands | 3.7 mi | Plainfield, NJ | ★★★★★ | 4/5 | |
| Mountainside Skilled Nursing and Rehab | 3.7 mi | Mountainside, NJ | ★★★☆☆ | 2/5 | |
| Brighton Gardens of Edison | 3.9 mi | Edison, NJ | ★★★★★ | 5/5 | |
| Complete Care at Plainfield LLC | 4.1 mi | Plainfield, NJ | ★★★★★ | 4/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Union, NJ — 23 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Continuing Care at Lantern Hill — New Providence, NJ · overall 3/5
- Cornell Hall Care & Rehabilitation Center — Union, NJ · overall 3/5
- Elizabeth Nursing and Rehab Center — Elizabeth, NJ · overall 4/5
- Elmora Hills Health & Rehabilitation Center — Elizabeth, NJ · overall 5/5
- Plaza Healthcare & Rehabilitation Center — Elizabeth, NJ · overall 4/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 315122.
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