How to file a complaint about care →

1 fine totaling $4,017.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.72, RN 0.58, weekend 4.08.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.72 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

All 15 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Reliable Health Care Management — 6 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Dade Health and Rehab — Trenton, GA · overall 4/5
• Fifth Avenue Health Care — Rome, GA · overall 1/5
• Friendship Health and Rehab — Cleveland, GA · overall 5/5
• Gateway Health and Rehab — Cleveland, GA · overall 4/5
• Reliable Health & Rehab at Lakewood — Atlanta, GA · overall 2/5

Listed by state, then facility name — not a ranking.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "If my family member falls or their condition changes, exactly when and how will I be notified?"
• "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
• "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
• "Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
• "How soon after admission is a full assessment completed, and how are the findings shared with the family?"
• "Can you show me an example care plan, and how are families included when it's created and updated?"
• "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
• "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 45% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 15 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in Rome →