Friendship Health and Rehab
161 Friendship Road, Cleveland, GA 30528 · White County · 89 certified beds · avg 69 residents/day · certified since Nov 1, 1993
Part of chain: RELIABLE HEALTH CARE MANAGEMENT (6 facilities, chain avg rating 2.8★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (4)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 24, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
| Apr 16, 2023 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Apr 16, 2023 | E · Potential for harm, repeated | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
| Apr 16, 2023 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 3 | 0 | F |
| 2025 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Georgia avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.62 | 3.54 | 3.95 | top 40% in Georgia; bottom 43% in the U.S. |
| Registered Nurse hours | 0.31 | 0.50 | 0.69 | bottom 24% in Georgia; bottom 11% in the U.S. |
| Weekend total nurse staffing | 3.22 | 3.09 | 3.50 | top 34% in Georgia; bottom 43% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.21 | 0.35 | 0.48 | bottom 30% in Georgia; bottom 14% in the U.S. |
| Total nursing staff turnover (%) | 32.1 | 46.0 | 45.8 | top 14% in Georgia; top 18% in the U.S. |
| RN turnover (%) | 20.0 | 44.5 | 42.9 | top 11% in Georgia; top 13% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.55, RN 0.30, weekend 3.16. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: 1/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Morris, Janice | Individual | Indirect Ownership Interest | NOT APPLICABLE | 12/16/2025 |
| Select Health Care INC | Organization | Direct Ownership Interest | NOT APPLICABLE | 12/16/2025 |
| Hamilton, James | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2019 |
| Hamilton, James | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2019 |
| Hehn, Angelena | Individual | Managing Control - Governing Body | NOT APPLICABLE | 11/01/2024 |
| Hehn, Angelena | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2024 |
| Hehn, Angelena | Individual | ADP of the SNF | NOT APPLICABLE | 08/06/2001 |
| McGill, Brandy | Individual | Managing Control - Governing Body | NOT APPLICABLE | 11/01/2024 |
| McGill, Brandy | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/09/2009 |
| McGill, Brandy | Individual | ADP of the SNF | NOT APPLICABLE | 02/09/2009 |
| Morris, Janice | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/18/2025 |
| Morris, Janice | Individual | ADP of the SNF | NOT APPLICABLE | 07/18/2025 |
| Reliable Health Care Management LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2000 |
| Wingate, Anne Marie | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/21/2017 |
| Wingate, Anne Marie | Individual | ADP of the SNF | NOT APPLICABLE | 03/25/2026 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Gateway Health and Rehab | 6.3 mi | Cleveland, GA | ★★★★☆ | 5/5 | |
| Chelsey Park Health and Rehabilitation | 12.1 mi | Dahlonega, GA | ★★★★★ | 5/5 | |
| Gold City Health and Rehab | 12.3 mi | Dahlonega, GA | ★☆☆☆☆ | 2/5 | abuse |
| New Horizons Habersham | 13.1 mi | Demorest, GA | ★★★★☆ | 4/5 | |
| Pruitthealth - Scenic View | 17.6 mi | Baldwin, GA | ★★★★★ | 5/5 | |
| Willowbrooke Court at Lanier Village Estates | 17.7 mi | Gainesville, GA | ★★★★★ | 5/5 | |
| Union County Nursing Home | 19.9 mi | Blairsville, GA | ★★★★☆ | 4/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 115559.