Georgia ›Cleveland

Friendship Health and Rehab

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161 Friendship Road, Cleveland, GA 30528 (opens Google Maps) · White County · (706) 865-3131· 89 certified beds · avg 69 residents/day · certified since Nov 1, 1993 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: RELIABLE HEALTH CARE MANAGEMENT (6 facilities, chain avg rating 2.8★)

5/5
Health inspection rating (on-site)
inspected Apr 26, 2026
0
Serious findings on record
$0
Fines, last 3 years
3.62
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 4 inspection findings. Open the full record below to read every finding.

  1. D · Potential for more than minimal harm, isolated

    The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint F-0880

  2. F · Potential for more than minimal harm, widespread

    The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812

  3. E · Potential for more than minimal harm, pattern

    The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. F-0758

View all 4 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Apr 24, 2025D · Potential for more than minimal harm, isolatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880
Apr 16, 2023F · Potential for more than minimal harm, widespreadThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Apr 16, 2023E · Potential for more than minimal harm, patternThe facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758
Apr 16, 2023D · Potential for more than minimal harm, isolatedThe facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695

Inspection trend by year

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2023
All citations: 3
Serious citations (G–L): 0
2025
All citations: 1
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202330F
202510D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityGeorgia averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.62
Georgia average: 3.54
U.S. average: 3.95
Registered Nurse hours
This facility: 0.31
Georgia average: 0.50
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.22
Georgia average: 3.09
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityGeorgia avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)3.623.543.95top 40% in Georgia; bottom 43% in the U.S.
Registered Nurse hours0.310.500.69bottom 24% in Georgia; bottom 11% in the U.S.
Weekend total nurse staffing3.223.093.50top 34% in Georgia; bottom 43% in the U.S.
Weekend RN hours (not acuity-adjusted)0.210.350.48bottom 30% in Georgia; bottom 14% in the U.S.
Total nursing staff turnover (%)32.146.045.8top 14% in Georgia; top 18% in the U.S.
RN turnover (%)20.044.542.9top 11% in Georgia; top 13% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.55, RN 0.30, weekend 3.16.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.55 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: 1/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Friendship Health and Rehab. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

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Before you compare prices

  • Request the room type, effective date and itemized daily rate in writing.
  • Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
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Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

Owner / managerTypeRoleStakeSince
Morris, JaniceIndividualIndirect Ownership InterestNOT APPLICABLE12/16/2025
Select Health Care INCOrganizationDirect Ownership InterestNOT APPLICABLE12/16/2025
Hamilton, JamesIndividualOperational/Managerial ControlNOT APPLICABLE01/01/2019
Hamilton, JamesIndividualADP of the SNFNOT APPLICABLE01/01/2019
Hehn, AngelenaIndividualManaging Control - Governing BodyNOT APPLICABLE11/01/2024
Hehn, AngelenaIndividualOperational/Managerial ControlNOT APPLICABLE11/01/2024
Hehn, AngelenaIndividualADP of the SNFNOT APPLICABLE08/06/2001
McGill, BrandyIndividualManaging Control - Governing BodyNOT APPLICABLE11/01/2024
McGill, BrandyIndividualOperational/Managerial ControlNOT APPLICABLE02/09/2009
McGill, BrandyIndividualADP of the SNFNOT APPLICABLE02/09/2009
Morris, JaniceIndividualOperational/Managerial ControlNOT APPLICABLE07/18/2025
Morris, JaniceIndividualADP of the SNFNOT APPLICABLE07/18/2025
Reliable Health Care Management LLCOrganizationADP of the SNFNOT APPLICABLE01/01/2000
Wingate, Anne MarieIndividualOperational/Managerial ControlNOT APPLICABLE02/21/2017
Wingate, Anne MarieIndividualADP of the SNFNOT APPLICABLE03/25/2026

All 15 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Reliable Health Care Management — 6 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
  • "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
  • "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
  • "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"

Also worth asking anywhere

  • "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 32% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 15 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Gateway Health and Rehab6.3 miCleveland, GA★★★★☆5/5
Chelsey Park Health and Rehabilitation12.1 miDahlonega, GA★★★★★5/5
Gold City Health and Rehab12.3 miDahlonega, GA★☆☆☆☆2/5abuse
New Horizons Habersham13.1 miDemorest, GA★★★★☆4/5
Pruitthealth - Scenic View17.6 miBaldwin, GA★★★★★5/5
Willowbrooke Court at Lanier Village Estates17.6 miGainesville, GA★★★★★5/5
Union County Nursing Home19.9 miBlairsville, GA★★★★☆4/5

Compare this facility with the 3 closest →

All facilities in Cleveland →

Facility data as of CMS processing date 2026-08-01. CCN 115559.

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