Gateway Health and Rehab
3201 Westmoreland Road, Cleveland, GA 30528 · White County · 60 certified beds · avg 59 residents/day · certified since Nov 1, 1993
Part of chain: RELIABLE HEALTH CARE MANAGEMENT (6 facilities, chain avg rating 2.8★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (2)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 23, 2025 | D · Potential for harm, one-off | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · from a complaint |
| Feb 8, 2023 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 1 | 0 | D |
| 2025 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Georgia avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.16 | 3.54 | 3.95 | bottom 31% in Georgia; bottom 20% in the U.S. |
| Registered Nurse hours | 0.26 | 0.50 | 0.69 | bottom 15% in Georgia; bottom 6% in the U.S. |
| Weekend total nurse staffing | 2.84 | 3.09 | 3.50 | bottom 39% in Georgia; bottom 23% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.26 | 0.35 | 0.48 | bottom 43% in Georgia; bottom 24% in the U.S. |
| Total nursing staff turnover (%) | 33.3 | 46.0 | 45.8 | top 17% in Georgia; top 20% in the U.S. |
| RN turnover (%) | 0.0 | 44.5 | 42.9 | — |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.00, RN 0.24, weekend 2.70. Staffing rating: 1/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 1/5 · short-stay residents: 4/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Morris, Janice | Individual | Indirect Ownership Interest | NOT APPLICABLE | 12/16/2025 |
| Select Health Care INC | Organization | Direct Ownership Interest | NOT APPLICABLE | 12/16/2025 |
| Hamilton, James | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2024 |
| Hamilton, James | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2024 |
| Hehn, Angelena | Individual | Managing Control - Governing Body | NOT APPLICABLE | 11/01/2024 |
| Hehn, Angelena | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2024 |
| Hehn, Angelena | Individual | ADP of the SNF | NOT APPLICABLE | 08/06/2001 |
| McGill, Brandy | Individual | Managing Control - Governing Body | NOT APPLICABLE | 11/01/2024 |
| McGill, Brandy | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/09/2009 |
| McGill, Brandy | Individual | ADP of the SNF | NOT APPLICABLE | 02/09/2009 |
| Morgan, Kristy | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/15/2022 |
| Morgan, Kristy | Individual | ADP of the SNF | NOT APPLICABLE | 03/23/2026 |
| Morris, Janice | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/18/2025 |
| Morris, Janice | Individual | ADP of the SNF | NOT APPLICABLE | 07/18/2025 |
| Reliable Health Care Management LLC | Organization | ADP of the SNF | NOT APPLICABLE | 07/01/2008 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Friendship Health and Rehab | 6.3 mi | Cleveland, GA | ★★★★★ | 5/5 | |
| New Horizons Habersham | 10.7 mi | Demorest, GA | ★★★★☆ | 4/5 | |
| Chelsey Park Health and Rehabilitation | 12.4 mi | Dahlonega, GA | ★★★★★ | 5/5 | |
| Pruitthealth - Scenic View | 12.9 mi | Baldwin, GA | ★★★★★ | 5/5 | |
| Gold City Health and Rehab | 12.9 mi | Dahlonega, GA | ★☆☆☆☆ | 2/5 | abuse |
| Willowbrooke Court at Lanier Village Estates | 13.2 mi | Gainesville, GA | ★★★★★ | 5/5 | |
| Pruitthealth - Limestone | 15.1 mi | Gainesville, GA | ★★★★☆ | 3/5 | |
| Bell Minor Home, the | 15.5 mi | Gainesville, GA | ★☆☆☆☆ | 1/5 | |
| New Horizons Limestone | 15.6 mi | Gainesville, GA | ★★★★☆ | 4/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 115560.