Barclay Friends
700 North Franklin, West Chester, PA 19380 · Chester County · 64 certified beds · avg 59 residents/day · certified since Apr 23, 1991
Part of chain: KENDAL (5 facilities, chain avg rating 4.4★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (1)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 13, 2025 | F · Potential for harm, facility-wide | The facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2025 | 1 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Pennsylvania avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.65 | 3.94 | 3.95 | top 20% in Pennsylvania; top 19% in the U.S. |
| Registered Nurse hours | 1.02 | 0.80 | 0.69 | top 19% in Pennsylvania; top 15% in the U.S. |
| Weekend total nurse staffing | 4.43 | 3.58 | 3.50 | top 15% in Pennsylvania; top 13% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 1.06 | 0.56 | 0.48 | top 8% in Pennsylvania; top 5% in the U.S. |
| Total nursing staff turnover (%) | 0.0 | 44.5 | 45.8 | — |
| RN turnover (%) | 0.0 | 39.9 | 42.9 | — |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.47, RN 0.98, weekend 4.26. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 3/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Wilmington Trust Company | Organization | Indirect Ownership Interest | NOT APPLICABLE | 12/22/2009 |
| Barclay Friends | Organization | Operational/Managerial Control | NOT APPLICABLE | 07/01/2014 |
| Boyd, Timothy | Individual | Corporate Director | NOT APPLICABLE | 01/01/2024 |
| Charter, David | Individual | Corporate Director | NOT APPLICABLE | 01/01/2024 |
| Davis, Matthew | Individual | Corporate Director | NOT APPLICABLE | 01/01/2024 |
| Functional Pathways of Tennessee LLC | Organization | General Partnership Interest | NOT APPLICABLE | 03/05/2024 |
| Gemberling, Cendrine | Individual | Corporate Director | NOT APPLICABLE | 01/01/2024 |
| Gerhardt, John | Individual | Corporate Director | NOT APPLICABLE | 01/01/2024 |
| Gilbert, Ellen | Individual | Corporate Director | NOT APPLICABLE | 01/01/2024 |
| Gleason, Kevin | Individual | Corporate Director | NOT APPLICABLE | 09/23/2024 |
| Hacking, Marina | Individual | Corporate Director | NOT APPLICABLE | 04/21/2025 |
| Hacking, Marina | Individual | ADP of the SNF | NOT APPLICABLE | 04/21/2025 |
| Karp, Jolie | Individual | Corporate Director | NOT APPLICABLE | 01/01/2024 |
| Lawrence, Thomas | Individual | Corporate Director | NOT APPLICABLE | 01/01/2024 |
| Lawrence, Thomas | Individual | General Partnership Interest | NOT APPLICABLE | 02/01/2019 |
| Lawrence, Thomas | Individual | ADP of the SNF | NOT APPLICABLE | 02/01/2019 |
| Peace Church Risk Retention Group | Organization | General Partnership Interest | NOT APPLICABLE | 04/01/2020 |
| Peace Church Risk Retention Group | Organization | ADP of the SNF | NOT APPLICABLE | 12/29/2025 |
| Pessognelli, Marianne | Individual | Corporate Director | NOT APPLICABLE | 01/01/2024 |
| Randolph, Terrance | Individual | Corporate Director | NOT APPLICABLE | 01/01/2024 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do your actual daily staffing levels compare to what's reported on Medicare's Care Compare website?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Park Lane Post Acute LLC | 0.9 mi | West Chester, PA | ★★★★★ | 4/5 | |
| West Chester Rehabilitation and Healthcare Center | 1.6 mi | West Chester, PA | ★★☆☆☆ | 2/5 | |
| Aventura at Pembrooke | 3.6 mi | West Chester, PA | ★☆☆☆☆ | 1/5 | |
| Exton Post Acute | 4.4 mi | Exton, PA | ★★★☆☆ | 2/5 | |
| Pocopson Home | 5.6 mi | West Chester, PA | ★★★★★ | 4/5 | |
| Green Meadows Nursing & Rehabilitation Center | 5.6 mi | Malvern, PA | ★★★★☆ | 4/5 | |
| Crosslands | 6.3 mi | Kennett Square, PA | ★★★★★ | 4/5 | |
| St Martha Center for Rehabilitation & Healthcare | 6.6 mi | Downingtown, PA | ★★★★★ | 4/5 | |
| Continuing Care at Maris Grove | 7.4 mi | Glen Mills, PA | ★★★★★ | 4/5 | |
| Brinton Manor Nursing and Rehabilitation Center | 7.5 mi | Glen Mills, PA | ★★★☆☆ | 3/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 395848.