Kendal at Ithaca

Name: Kendal at Ithaca
Address: 2230 NORTH TRIPHAMMER ROAD, Ithaca, NY, 14850, US
Telephone: 6072665300

2230 North Triphammer Road, Ithaca, NY 14850 · Tompkins County · 48 certified beds · avg 45 residents/day · certified since Feb 23, 1996

Part of chain: KENDAL (5 facilities, chain avg rating 4.4★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

5.39

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (9)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Dec 19, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Dec 19, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Dec 19, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Dec 19, 2024	D · Potential for harm, one-off	The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly.
Dec 19, 2024	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Dec 19, 2024	D · Potential for harm, one-off	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
Dec 19, 2024	D · Potential for harm, one-off	The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives.
May 5, 2023	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
May 5, 2023	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (2 → 7).

Year	Citations	Serious (G–L)	Worst severity that year
2023	2	0	D
2024	7	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	New York avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	5.39	3.58	3.95	top 2% in New York; top 8% in the U.S.
Registered Nurse hours	1.60	0.68	0.69	top 2% in New York; top 4% in the U.S.
Weekend total nurse staffing	4.74	3.13	3.50	top 3% in New York; top 9% in the U.S.
Weekend RN hours (not acuity-adjusted)	1.00	0.48	0.48	top 7% in New York; top 6% in the U.S.
Total nursing staff turnover (%)	54.0	40.3	45.8	bottom 18% in New York; bottom 27% in the U.S.
RN turnover (%)	44.4	39.8	42.9	bottom 36% in New York; bottom 45% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.77, RN 1.41, weekend 4.20. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 2/5 · long-stay residents: 3/5 · short-stay residents: 1/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Ackerman, Charles	Individual	Corporate Officer	NOT APPLICABLE	04/01/2023
Ackerman, Charles	Individual	Trustee of the SNF	NOT APPLICABLE	04/01/2023
Ackerman, Charles	Individual	ADP of the SNF	NOT APPLICABLE	04/01/2023
Affinity Rehabilitation LLP	Organization	ADP of the SNF	NOT APPLICABLE	12/07/2016
Bank of Ny Mellon	Organization	ADP of the SNF	NOT APPLICABLE	09/01/2023
Bradley, Ruth	Individual	Corporate Officer	NOT APPLICABLE	04/01/2025
Bradley, Ruth	Individual	Trustee of the SNF	NOT APPLICABLE	04/01/2025
Bradley, Ruth	Individual	ADP of the SNF	NOT APPLICABLE	04/01/2025
Crane, William	Individual	Corporate Officer	NOT APPLICABLE	04/01/2021
Crane, William	Individual	Trustee of the SNF	NOT APPLICABLE	04/01/2021
Crane, William	Individual	ADP of the SNF	NOT APPLICABLE	04/01/2021
Desnoes, Davina	Individual	Corporate Officer	NOT APPLICABLE	04/01/2020
Desnoes, Davina	Individual	Trustee of the SNF	NOT APPLICABLE	04/01/2020
Desnoes, Davina	Individual	ADP of the SNF	NOT APPLICABLE	04/01/2020
Dugo, Peter	Individual	Corporate Officer	NOT APPLICABLE	04/01/2023
Dugo, Peter	Individual	Trustee of the SNF	NOT APPLICABLE	04/01/2023
Dugo, Peter	Individual	ADP of the SNF	NOT APPLICABLE	04/01/2023
Ehren, Judith	Individual	Corporate Officer	NOT APPLICABLE	04/01/2021
Ehren, Judith	Individual	Trustee of the SNF	NOT APPLICABLE	04/01/2021
Ehren, Judith	Individual	ADP of the SNF	NOT APPLICABLE	04/01/2021

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can you show me an example care plan, and how are families included when it's created and updated?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"What alternatives do you try before using bed rails, and how do you involve families in that decision?"
"What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
"Could I join residents for a meal to see the food quality and temperature for myself?"
"How do you track each resident's food allergies and preferences, and what happens if they don't like what's served?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Cayuga Nursing and Rehabilitation Center	2.8 mi	Ithaca, NY	★★☆☆☆	2/5
Beechtree Center for Rehabilitation and Nursing	3.1 mi	Ithaca, NY	★★☆☆☆	2/5
Oak Hill Rehabilitation and Nursing Care Center	3.3 mi	Ithaca, NY	★★☆☆☆	2/5
Groton Community Health Care Ctr Res Care Fac	9.3 mi	Groton, NY	★☆☆☆☆	1/5
Northwoods Rehab and Nursing Center at Moravia	16.6 mi	Moravia, NY	★★★☆☆	3/5
Guthrie Cortland Medical Center	17.5 mi	Cortland, NY	★★☆☆☆	1/5
Crown Park Rehabilitation and Nursing Center	18.3 mi	Cortland, NY	★☆☆☆☆	2/5
Cortland Park Rehabilitation and Nursing Center	18.6 mi	Cortland, NY	★★★★☆	4/5

Compare this facility with the 3 closest →

All facilities in Ithaca →

Facility data as of CMS processing date 2026-08-01. CCN 335793.

The Care File

Visit checklist — Kendal at Ithaca

2230 North Triphammer Road, Ithaca, NY 14850 · 6072665300

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "What alternatives do you try before using bed rails, and how do you involve families in that decision?"
☐ "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
☐ "Could I join residents for a meal to see the food quality and temperature for myself?"
☐ "How do you track each resident's food allergies and preferences, and what happens if they don't like what's served?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 335793 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)