1695 Lenape Road, West Chester, PA 19382 (opens Google Maps) · Chester County · (610) 793-1212· 275 certified beds · avg 152 residents/day · certified since Apr 1, 1977 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
▲ Actual harm, isolated · Feb 14, 2024 · F-0604 · triggered by a complaint
The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment.
Why it matters: Unneeded restraints can cause injuries, muscle loss, and deep emotional distress.
Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Mar 8, 2024 (Deficient, Provider has date of correction)
▲ Actual harm, isolated · Feb 14, 2024 · F-0656 · triggered by a complaint
The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Why it matters: Without a complete, working care plan, important needs can slip through the cracks and no one is accountable for results.
Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Mar 8, 2024 (Deficient, Provider has date of correction)
Showing the latest 3 of 5 inspection findings. Open the full record below to read every finding.
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880
The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. · from a complaint F-0604
The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint F-0656
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 22, 2024 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Feb 14, 2024 | ▲ G · Actual harm, isolated | The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. · from a complaint · F-0604 |
| Feb 14, 2024 | ▲ G · Actual harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint · F-0656 |
| Feb 14, 2024 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
| Feb 14, 2024 | D · Potential for more than minimal harm, isolated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint · F-0610 |
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 5 | 2 | G ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
2 fines totaling $16,036.
Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.
| Date | Type | Amount / length |
|---|---|---|
| Feb 14, 2024 | Fine | $8,018 |
| Feb 14, 2024 | Fine | $8,018 |
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Pennsylvania avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.79 | 3.94 | 3.95 | top 6% in Pennsylvania; top 5% in the U.S. |
| Registered Nurse hours | 0.77 | 0.80 | 0.69 | top 36% in Pennsylvania; top 30% in the U.S. |
| Weekend total nurse staffing | 5.04 | 3.58 | 3.50 | top 7% in Pennsylvania; top 6% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.30 | 0.56 | 0.48 | bottom 22% in Pennsylvania; bottom 33% in the U.S. |
| Total nursing staff turnover (%) | 31.1 | 44.5 | 45.8 | top 17% in Pennsylvania; top 16% in the U.S. |
| RN turnover (%) | 0.0 | 39.9 | 42.9 | top 1% in Pennsylvania; top 1% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.53, RN 0.60, weekend 3.94.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.53 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 2/5 · long-stay residents: 5/5 · short-stay residents: 1/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Pocopson Home. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Government - County
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Mancill, Thomas | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/31/2003 |
| McKenna, Jacqueline | Individual | W-2 Managing Employee | NOT APPLICABLE | 09/01/2013 |
| McKenna, Jacqueline | Individual | Corporate Director | NOT APPLICABLE | 09/01/2013 |
| McKenna, Jacqueline | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/01/2013 |
All 4 owning or managing parties CMS has on file are shown — none excluded.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Crosslands | 1.0 mi | Kennett Square, PA | ★★★★★ | 4/5 | |
| Kendal at Longwood | 3.6 mi | Kennett Square, PA | ★★★★★ | 5/5 | |
| West Chester Rehabilitation and Healthcare Center | 4.0 mi | West Chester, PA | ★★☆☆☆ | 2/5 | |
| Barclay Friends | 5.6 mi | West Chester, PA | ★★★★☆ | 4/5 | |
| Park Lane Post Acute LLC | 6.4 mi | West Chester, PA | ★★★★★ | 4/5 | |
| Continuing Care at Maris Grove | 7.0 mi | Glen Mills, PA | ★★★★★ | 4/5 | |
| Willowbrooke Court at Country House | 7.6 mi | Wilmington, DE | ★★★★★ | 5/5 | |
| Aventura at Pembrooke | 7.8 mi | West Chester, PA | ★☆☆☆☆ | 1/5 | |
| Brinton Manor Nursing and Rehabilitation Center | 8.0 mi | Glen Mills, PA | ★★★☆☆ | 3/5 | |
| St Martha Center for Rehabilitation & Healthcare | 8.2 mi | Downingtown, PA | ★★★★★ | 4/5 | |
| Exton Post Acute | 8.5 mi | Exton, PA | ★★★☆☆ | 2/5 | |
| Twin Pines Health Care Center | 8.5 mi | West Grove, PA | ★★★★☆ | 3/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Chester, PA — 20 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 395384.
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