Autumn Lake Healthcare at Norwalk

Name: Autumn Lake Healthcare at Norwalk
Address: 34 MIDROCKS DRIVE, Norwalk, CT, 06851, US
Telephone: 2038479686

34 Midrocks Drive, Norwalk, CT 06851 · Western Ct County · 150 certified beds · avg 141 residents/day · certified since Jul 30, 1993

Part of chain: AUTUMN LAKE HEALTHCARE (59 facilities, chain avg rating 2.8★)

2/5

Health inspection rating (on-site)

Serious findings on record

$12,834

Fines, last 3 years

2.97

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (41)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 17, 2026	E · Potential for harm, repeated	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Mar 17, 2026	E · Potential for harm, repeated	The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time.
Mar 17, 2026	E · Potential for harm, repeated	The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident.
Mar 17, 2026	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Mar 17, 2026	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Mar 17, 2026	D · Potential for harm, one-off	The facility did not honor residents' right to share a room with their spouse or a roommate of their choosing, or moved residents to a different room without written notice beforehand.
Mar 17, 2026	D · Potential for harm, one-off	The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that.
Mar 17, 2026	D · Potential for harm, one-off	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.
Mar 17, 2026	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Mar 17, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Mar 17, 2026	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Mar 17, 2026	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Mar 17, 2026	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Mar 17, 2026	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
Mar 19, 2025	D · Potential for harm, one-off	The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes. · from a complaint
Mar 19, 2025	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
Aug 13, 2024	D · Potential for harm, one-off	The facility transferred or discharged a resident without a valid reason, or failed to provide the required documentation and information when moving a resident out. · from a complaint
Aug 13, 2024	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
Jul 23, 2024	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Jul 23, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jul 23, 2024	D · Potential for harm, one-off	The facility did not let a resident help develop and carry out their own plan of care — the written roadmap of the services and support they'll receive, built around their personal goals and preferences.
Jul 23, 2024	D · Potential for harm, one-off	The facility did not honor residents' right to manage their own money and financial affairs.
Jul 23, 2024	D · Potential for harm, one-off	The facility did not properly hold, secure, and manage residents' personal money that was deposited with it for safekeeping. Facilities holding residents' funds must keep careful, honest accounts.
Jul 23, 2024	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Jul 23, 2024	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Jul 23, 2024	D · Potential for harm, one-off	The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services.
Jul 23, 2024	D · Potential for harm, one-off	The facility did not notify the appropriate authorities when a resident with a mental disorder or intellectual disability had a significant change in condition.
Jul 23, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jul 23, 2024	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Jul 23, 2024	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Jul 23, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Jul 23, 2024	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Jul 23, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Jul 23, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it.
Jul 23, 2024	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Jul 23, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Apr 11, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Nov 23, 2021	E · Potential for harm, repeated	The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time.
Nov 23, 2021	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Nov 23, 2021	E · Potential for harm, repeated	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Nov 23, 2021	B · Minimal risk, repeated	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (18 → 14).

Year	Citations	Worst severity that year
2021	4	E
2024	21	E
2025	2	D
2026	14	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $12,834.

Date	Type	Amount / length
Jun 26, 2024	Fine	$12,834

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Connecticut avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	2.97	3.80	3.95	bottom 7% in Connecticut; bottom 13% in the U.S.
Registered Nurse hours	0.35	0.70	0.69	bottom 5% in Connecticut; bottom 15% in the U.S.
Weekend total nurse staffing	2.80	3.43	3.50	bottom 10% in Connecticut; bottom 21% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.30	0.46	0.48	bottom 33% in Connecticut; bottom 32% in the U.S.
Total nursing staff turnover (%)	29.9	37.4	45.8	top 23% in Connecticut; top 14% in the U.S.
RN turnover (%)	56.3	38.6	42.9	bottom 17% in Connecticut; bottom 26% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.26, RN 0.38, weekend 3.07. Staffing rating: 1/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Individual

Owner / manager	Type	Role	Stake	Since
Norwalk Associates INC.	Organization	Indirect Ownership Interest	NOT APPLICABLE	01/01/2015
Norwalk Parent LLC	Organization	5% or Greater Direct Ownership Interest	100%	01/01/2015
Diteodoro, Jack	Individual	Operational/Managerial Control	NOT APPLICABLE	09/13/2018
Diteodoro, Jack	Individual	ADP of the SNF	NOT APPLICABLE	09/13/2018
Norwalk Associates INC.	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2015
Norwalk Parent LLC	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2015
Norwalk Realty LLC	Organization	5% or Greater Mortgage Interest	NOT APPLICABLE	01/01/2015
Norwalk Realty LLC	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2015
Schwartz, Mark	Individual	Corporate Officer	NOT APPLICABLE	01/01/2025
Schwartz, Mark	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2015
Stern, Aryeh	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2015
Thomas, Adrian	Individual	Operational/Managerial Control	NOT APPLICABLE	09/22/2022
Thomas, Adrian	Individual	ADP of the SNF	NOT APPLICABLE	09/22/2022

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
"How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How do you handle room assignments and roommate requests, and do residents get advance written notice before any move?"
"How soon after admission is a full assessment completed, and how are the findings shared with the family?"
"What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Notre Dame Health and Rehabilitation Center	0.6 mi	Norwalk, CT	★★★★☆	4/5
Norwalk Care Center	2.0 mi	Norwalk, CT	★☆☆☆☆	1/5	abuse
Waveny Care Center	4.2 mi	New Canaan, CT	★★★★★	5/5
Wilton Meadows Health Care Center	4.4 mi	Wilton, CT	★★☆☆☆	2/5	abuse
Southport Center for Nursing & Rehabilitation LLC	6.7 mi	Southport, CT	★★☆☆☆	2/5
Villa at Stamford, the	7.6 mi	Stamford, CT	★★★★☆	4/5
Stamford Care Center	7.7 mi	Stamford, CT	★★☆☆☆	2/5
Carolton Chronic & Convalescent Hospital INC	7.8 mi	Fairfield, CT	★☆☆☆☆	1/5
Ridge Crest at Meadow Ridge	8.3 mi	West Redding, CT	★★★★★	4/5
Civita Care Center at Long Ridge	8.4 mi	Stamford, CT	★★☆☆☆	2/5	abuse
Ark Healthcare & Rehabilitation at St. Camillus	8.6 mi	Stamford, CT	★★★★☆	4/5
Edgehill Health Center	9.7 mi	Stamford, CT	★★★★★	5/5

Compare this facility with the 3 closest →

All facilities in Norwalk →

Facility data as of CMS processing date 2026-08-01. CCN 075387.

The Care File

Visit checklist — Autumn Lake Healthcare at Norwalk

34 Midrocks Drive, Norwalk, CT 06851 · 2038479686

Health inspection rating 2/5 · CMS overall 2/5· Fines (3y): $12,834

Questions for the administrator:

☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
☐ "How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How do you handle room assignments and roommate requests, and do residents get advance written notice before any move?"
☐ "How soon after admission is a full assessment completed, and how are the findings shared with the family?"
☐ "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 075387 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)