Notre Dame Health and Rehabilitation Center

Name: Notre Dame Health and Rehabilitation Center
Address: 76 WEST ROCKS ROAD, Norwalk, CT, 06851, US
Telephone: 2038475893

76 West Rocks Road, Norwalk, CT 06851 · Western Ct County · 60 certified beds · avg 56 residents/day · certified since Oct 1, 1991

4/5

Health inspection rating (on-site)

Serious findings on record

$8,278

Fines, last 3 years

4.58

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Dec 9, 2025 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Jan 23, 2026 (Deficient, Provider has date of correction)

▲ Actual harm, one-off · Oct 3, 2019 · F-0689

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Nov 15, 2019 (Deficient, Provider has date of correction)

All citations in the current public record (15)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Dec 9, 2025	▲ G · Actual harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
May 27, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint
Aug 27, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Aug 27, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Aug 27, 2024	D · Potential for harm, one-off	The facility did not observe each nurse aide's job performance or provide regular training as required.
Aug 27, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Aug 27, 2024	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
Aug 27, 2024	D · Potential for harm, one-off	The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status.
May 19, 2022	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 19, 2022	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
May 19, 2022	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
May 19, 2022	D · Potential for harm, one-off	The facility did not perform required COVID-19 testing on residents and staff.
Oct 3, 2019	▲ G · Actual harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Oct 3, 2019	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Oct 3, 2019	D · Potential for harm, one-off	The facility did not provide special eating equipment and utensils — like adaptive cups or easy-grip silverware — for residents who need them, along with appropriate help at meals.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (4 → 6).

Year	Citations	Serious (G–L)	Worst severity that year
2019	3	1	G ▲
2022	4	0	E
2024	6	0	D
2025	2	1	G ▲

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $8,278.

Date	Type	Amount / length
Dec 9, 2025	Fine	$8,278

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Connecticut avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.58	3.80	3.95	top 17% in Connecticut; top 21% in the U.S.
Registered Nurse hours	1.07	0.70	0.69	top 12% in Connecticut; top 13% in the U.S.
Weekend total nurse staffing	3.98	3.43	3.50	top 19% in Connecticut; top 23% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.76	0.46	0.48	top 10% in Connecticut; top 13% in the U.S.
Total nursing staff turnover (%)	0.0	37.4	45.8	—
RN turnover (%)	0.0	38.6	42.9	—

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.16, RN 0.97, weekend 3.61. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 5/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Devine, John	Individual	Corporate Officer	NOT APPLICABLE	11/01/2010
Golder, Francoise	Individual	Corporate Director	NOT APPLICABLE	10/01/2013
Monast, Marie Lucian	Individual	Corporate Officer	NOT APPLICABLE	11/01/2001
Paul, Dana	Individual	Corporate Officer	NOT APPLICABLE	11/01/2001
Paul, Dana	Individual	Operational/Managerial Control	NOT APPLICABLE	04/02/2013
Simon, Mark	Individual	Corporate Officer	NOT APPLICABLE	11/01/2010

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How often do you evaluate your nurse aides and what ongoing training do they receive?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
"How do you handle COVID-19 vaccination for residents and staff, and what happens during an outbreak?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Autumn Lake Healthcare at Norwalk	0.6 mi	Norwalk, CT	★★☆☆☆	2/5
Norwalk Care Center	1.4 mi	Norwalk, CT	★☆☆☆☆	1/5	abuse
Waveny Care Center	4.2 mi	New Canaan, CT	★★★★★	5/5
Wilton Meadows Health Care Center	5.0 mi	Wilton, CT	★★☆☆☆	2/5	abuse
Southport Center for Nursing & Rehabilitation LLC	6.6 mi	Southport, CT	★★☆☆☆	2/5
Stamford Care Center	7.3 mi	Stamford, CT	★★☆☆☆	2/5
Villa at Stamford, the	7.7 mi	Stamford, CT	★★★★☆	4/5
Carolton Chronic & Convalescent Hospital INC	7.7 mi	Fairfield, CT	★☆☆☆☆	1/5
Civita Care Center at Long Ridge	8.2 mi	Stamford, CT	★★☆☆☆	2/5	abuse
Ark Healthcare & Rehabilitation at St. Camillus	8.2 mi	Stamford, CT	★★★★☆	4/5

Compare this facility with the 3 closest →

All facilities in Norwalk →

Facility data as of CMS processing date 2026-08-01. CCN 075356.

The Care File

Visit checklist — Notre Dame Health and Rehabilitation Center

76 West Rocks Road, Norwalk, CT 06851 · 2038475893

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $8,278

Most serious findings on record:

▲ Dec 9, 2025 (F-0689, Actual harm, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
▲ Oct 3, 2019 (F-0689, Actual harm, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How often do you evaluate your nurse aides and what ongoing training do they receive?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
☐ "How do you handle COVID-19 vaccination for residents and staff, and what happens during an outbreak?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 075356 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)