Florida ›Saint Augustine

Westminster St Augustine

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230 Towerview Drive, Saint Augustine, FL 32092 (opens Google Maps) · St. Johns County · (904) 940-4801· 30 certified beds · avg 27 residents/day · certified since Jan 3, 2002 · Medicare only — not Medicaid certified

Certified for Medicare only. Medicare pays for short rehabilitation stays, not for long-term care — and this facility cannot bill Medicaid, which is what most families rely on for a long stay. Ask what a long-term stay here would cost and how it would be paid for. Who pays for nursing home care →

Part of chain: WESTMINSTER COMMUNITIES OF FLORIDA (9 facilities, chain avg rating 4.3★)

5/5
Health inspection rating (on-site)
inspected Aug 6, 2025
0
Serious findings on record
$0
Fines, last 3 years
4.19
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

3 inspection findings in the public record

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Aug 6, 2025D · Potential for more than minimal harm, isolatedThe facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · F-0585
Aug 6, 2025D · Potential for more than minimal harm, isolatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Jun 2, 2022D · Potential for more than minimal harm, isolatedThe facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · F-0757

Inspection trend by year

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2022
All citations: 1
Serious citations (G–L): 0
2025
All citations: 2
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202210D
202520D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityFlorida averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.19
Florida average: 4.03
U.S. average: 3.95
Registered Nurse hours
This facility: 0.91
Florida average: 0.76
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.99
Florida average: 3.68
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityFlorida avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)4.194.033.95top 27% in Florida; top 32% in the U.S.
Registered Nurse hours0.910.760.69top 24% in Florida; top 20% in the U.S.
Weekend total nurse staffing3.993.683.50top 19% in Florida; top 23% in the U.S.
Weekend RN hours (not acuity-adjusted)0.920.530.48top 11% in Florida; top 7% in the U.S.
Total nursing staff turnover (%)16.741.445.8top 3% in Florida; top 1% in the U.S.
RN turnover (%)14.346.042.9top 4% in Florida; top 7% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.38, RN 0.95, weekend 4.17.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.38 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Westminster St Augustine. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

  • Request the room type, effective date and itemized daily rate in writing.
  • Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
  • Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Church related

Owner / managerTypeRoleStakeSince
Degross, MistyIndividualOperational/Managerial ControlNOT APPLICABLE03/03/2022
Degross, MistyIndividualADP of the SNFNOT APPLICABLE04/16/2025
Doddridge, DonaldIndividualCorporate OfficerNOT APPLICABLE01/01/2025
Faubel, MeganIndividualCorporate OfficerNOT APPLICABLE01/01/2024
Heise, DavidIndividualOperational/Managerial ControlNOT APPLICABLE01/01/2017
Heise, DavidIndividualADP of the SNFNOT APPLICABLE04/16/2025
Hennis, GarryIndividualCorporate OfficerNOT APPLICABLE01/01/2024
Keith, HenryIndividualCorporate DirectorNOT APPLICABLE01/01/2024
Keith, HenryIndividualCorporate OfficerNOT APPLICABLE01/01/1995
Keith, HenryIndividualOperational/Managerial ControlNOT APPLICABLE01/01/2024
Keith, HenryIndividualADP of the SNFNOT APPLICABLE01/01/2024
Westminster Services INCOrganizationOperational/Managerial ControlNOT APPLICABLE10/24/2017
Westminster Services INCOrganizationADP of the SNFNOT APPLICABLE01/29/2025

All 13 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Westminster Communities of Florida — 9 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
  • "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
  • "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"

Also worth asking anywhere

  • "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 17% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 13 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 27 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Clyde E Lassen State Veterans Nursing Home2.0 miSaint Augustine, FL★★★★☆5/5
Bartram Crossing10.7 miJacksonville, FL★★☆☆☆1/5abuse
St Augustine Health and Rehabilitation Center11.8 miSaint Augustine, FL★☆☆☆☆1/5abuse
Aviata at Green Cove Springs12.1 miGreen Cove Springs, FL★★☆☆☆2/5
Ponce Therapy Care Center and Rehab, the12.5 miSaint Augustine, FL★★★★★5/5
Westminster Woods on Julington Creek12.6 miJacksonville, FL★★★★★5/5
Lilac at Bayview, the12.6 miSaint Augustine, FL★★☆☆☆2/5
River Garden Hebrew Home for the Aged14.4 miJacksonville, FL★★★★★5/5
Isle Healthcare & Rehabilitation Center14.8 miOrange Park, FL★★★★★4/5
Moultrie Creek Nursing and Rehab Center15.3 miSaint Augustine, FL★★★★★5/5
Terrace of Jacksonville, the15.4 miJacksonville, FL★★★★★4/5
Pruitthealth - Fleming Island15.7 miFleming Island, FL★★☆☆☆2/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in St. Johns, FL — 8 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Saint Augustine →

Facility data as of CMS processing date 2026-08-01. CCN 106040.

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