Ponce Therapy Care Center and Rehab, the

Name: Ponce Therapy Care Center and Rehab, the
Address: 1999 OLD MOULTRIE ROAD, Saint Augustine, FL, 32086, US
Telephone: 9048243311

1999 Old Moultrie Road, Saint Augustine, FL 32086 · St. Johns County · 120 certified beds · avg 116 residents/day · certified since Dec 3, 1984

Part of chain: GOLD FL TRUST II (36 facilities, chain avg rating 3.4★)

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.36

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (9)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Oct 26, 2023	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Oct 26, 2023	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Oct 26, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Oct 26, 2023	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Oct 26, 2023	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jan 6, 2022	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jan 6, 2022	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it.
Jan 6, 2022	D · Potential for harm, one-off	The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician.
Jan 6, 2022	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.

Inspection trend by year

Year	Citations	Serious (G–L)	Worst severity that year
2022	4	0	D
2023	5	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Florida avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.36	4.03	3.95	bottom 5% in Florida; bottom 29% in the U.S.
Registered Nurse hours	0.46	0.76	0.69	bottom 17% in Florida; bottom 32% in the U.S.
Weekend total nurse staffing	3.08	3.68	3.50	bottom 6% in Florida; bottom 35% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.42	0.53	0.48	bottom 45% in Florida; top 45% in the U.S.
Total nursing staff turnover (%)	43.8	41.4	45.8	bottom 45% in Florida; top 47% in the U.S.
RN turnover (%)	42.1	46.0	42.9	top 42% in Florida; bottom 49% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.32, RN 0.46, weekend 3.05. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
FL Master Opco Holdco LLC	Organization	5% or Greater Indirect Ownership Interest	100%	07/24/2022
The Ponce SNF Holdco LLC	Organization	5% or Greater Direct Ownership Interest	100%	03/23/2022
Devaul, John	Individual	W-2 Managing Employee	NOT APPLICABLE	07/27/2022
Shelby, Jack	Individual	Corporate Officer	NOT APPLICABLE	07/27/2022

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"How do you assess and manage residents' pain, especially for those who have trouble communicating?"
"Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
"How do you keep residents' medical records accurate, complete, and secure?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
St Augustine Health and Rehabilitation Center	0.7 mi	Saint Augustine, FL	★☆☆☆☆	1/5	abuse
Lilac at Bayview, the	1.7 mi	Saint Augustine, FL	★★☆☆☆	2/5
Moultrie Creek Nursing and Rehab Center	3.7 mi	Saint Augustine, FL	★★★★★	5/5
Clyde E Lassen State Veterans Nursing Home	10.7 mi	Saint Augustine, FL	★★★★☆	5/5
Westminster St Augustine	12.5 mi	Saint Augustine, FL	★★★★★	5/5

Compare this facility with the 3 closest →

All facilities in Saint Augustine →

Facility data as of CMS processing date 2026-08-01. CCN 105468.

The Care File

Visit checklist — Ponce Therapy Care Center and Rehab, the

1999 Old Moultrie Road, Saint Augustine, FL 32086 · 9048243311

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
☐ "Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 105468 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)