Westminster St Augustine
230 Towerview Drive, Saint Augustine, FL 32092 · St. Johns County · 30 certified beds · avg 27 residents/day · certified since Jan 3, 2002
Part of chain: WESTMINSTER COMMUNITIES OF FLORIDA (9 facilities, chain avg rating 4.3★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (3)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Aug 6, 2025 | D · Potential for harm, one-off | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. |
| Aug 6, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jun 2, 2022 | D · Potential for harm, one-off | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 1 | 0 | D |
| 2025 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Florida avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.19 | 4.03 | 3.95 | top 27% in Florida; top 32% in the U.S. |
| Registered Nurse hours | 0.91 | 0.76 | 0.69 | top 24% in Florida; top 20% in the U.S. |
| Weekend total nurse staffing | 3.99 | 3.68 | 3.50 | top 19% in Florida; top 23% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.92 | 0.53 | 0.48 | top 11% in Florida; top 7% in the U.S. |
| Total nursing staff turnover (%) | 16.7 | 41.4 | 45.8 | top 3% in Florida; top 1% in the U.S. |
| RN turnover (%) | 14.3 | 46.0 | 42.9 | top 4% in Florida; top 7% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.38, RN 0.95, weekend 4.17. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Who owns this facility
Non profit - Church related
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Degross, Misty | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/03/2022 |
| Degross, Misty | Individual | ADP of the SNF | NOT APPLICABLE | 04/16/2025 |
| Doddridge, Donald | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2025 |
| Faubel, Megan | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2024 |
| Heise, David | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2017 |
| Heise, David | Individual | ADP of the SNF | NOT APPLICABLE | 04/16/2025 |
| Hennis, Garry | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2024 |
| Keith, Henry | Individual | Corporate Director | NOT APPLICABLE | 01/01/2024 |
| Keith, Henry | Individual | Corporate Officer | NOT APPLICABLE | 01/01/1995 |
| Keith, Henry | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2024 |
| Keith, Henry | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2024 |
| Westminster Services INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 10/24/2017 |
| Westminster Services INC | Organization | ADP of the SNF | NOT APPLICABLE | 01/29/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Clyde E Lassen State Veterans Nursing Home | 2.0 mi | Saint Augustine, FL | ★★★★☆ | 5/5 | |
| Bartram Crossing | 10.7 mi | Jacksonville, FL | ★★☆☆☆ | 1/5 | abuse |
| St Augustine Health and Rehabilitation Center | 11.8 mi | Saint Augustine, FL | ★☆☆☆☆ | 1/5 | abuse |
| Aviata at Green Cove Springs | 12.1 mi | Green Cove Springs, FL | ★★☆☆☆ | 2/5 | |
| Ponce Therapy Care Center and Rehab, the | 12.5 mi | Saint Augustine, FL | ★★★★★ | 5/5 | |
| Westminster Woods on Julington Creek | 12.6 mi | Jacksonville, FL | ★★★★★ | 5/5 | |
| Lilac at Bayview, the | 12.6 mi | Saint Augustine, FL | ★★☆☆☆ | 2/5 | |
| River Garden Hebrew Home for the Aged | 14.4 mi | Jacksonville, FL | ★★★★★ | 5/5 | |
| Isle Healthcare & Rehabilitation Center | 14.8 mi | Orange Park, FL | ★★★★★ | 4/5 | |
| Moultrie Creek Nursing and Rehab Center | 15.3 mi | Saint Augustine, FL | ★★★★★ | 5/5 | |
| Terrace of Jacksonville, the | 15.4 mi | Jacksonville, FL | ★★★★★ | 4/5 | |
| Pruitthealth - Fleming Island | 15.7 mi | Fleming Island, FL | ★★☆☆☆ | 2/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 106040.