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Westbury Center of McDonough for Nursing & Healing
198 Hampton Street, McDonough, GA 30253 (opens Google Maps) · Henry County · (770) 957-9081· 210 certified beds · avg 148 residents/day · certified since Dec 1, 1989 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Abuse citation flag (CMS)
Part of chain: EMPIRE CARE CENTERS (20 facilities, chain avg rating 1.9★)
The abuse flag means inspectors cited this facility for abuse that caused harm to a resident within the past year, or potential for harm in each of the last two years. Source: CMS.
2/5
Health inspection rating (on-site)
inspected Jun 27, 2025
5
Serious findings on record
most recent Jan 24, 2026
$0
Fines, last 3 years
3.19
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, isolated · Jan 24, 2026 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
▲ Immediate jeopardy, isolated · Jan 24, 2026 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (J): Immediate jeopardy to resident health or safety was cited. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Jan 7, 2026 (Past Non-Compliance)
▲ Actual harm, isolated · Jun 27, 2025 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
▲ Actual harm, isolated · Jun 27, 2025 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Jul 30, 2025 (Deficient, Provider has date of correction)
▲ Actual harm, isolated · Mar 15, 2022 · F-0580
The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
▲ Actual harm, isolated · Mar 15, 2022 · F-0580
The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Why it matters: A family could learn about a serious injury or decline days later, after the chance to act has passed.
Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Apr 22, 2022 (Deficient, Provider has date of correction)
▲ Actual harm, isolated · Mar 15, 2022 · F-0600
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
▲ Actual harm, isolated · Mar 15, 2022 · F-0600
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Apr 22, 2022 (Deficient, Provider has date of correction)
▲ Actual harm, isolated · Mar 15, 2022 · F-0656
The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
▲ Actual harm, isolated · Mar 15, 2022 · F-0656
The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Why it matters: Without a complete, working care plan, important needs can slip through the cracks and no one is accountable for results.
Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Apr 22, 2022 (Deficient, Provider has date of correction)
Inspection findings in the public record
Showing the latest 3 of 12 inspection findings. Open the full record below to read every finding.
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint F-0600
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint F-0600
The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint F-0584
View all 12 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jan 24, 2026 | ▲ J · Immediate jeopardy, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600 |
| Jun 27, 2025 | ▲ G · Actual harm, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600 |
| Jun 27, 2025 | E · Potential for more than minimal harm, pattern | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint · F-0584 |
| Dec 21, 2023 | F · Potential for more than minimal harm, widespread | The facility did not properly hold, secure, and manage residents' personal money that was deposited with it for safekeeping. Facilities holding residents' funds must keep careful, honest accounts. · F-0568 |
| Dec 21, 2023 | E · Potential for more than minimal harm, pattern | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. · F-0698 |
| Dec 21, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint · F-0695 |
| Mar 15, 2022 | ▲ G · Actual harm, isolated | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · F-0580 |
| Mar 15, 2022 | ▲ G · Actual harm, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · F-0600 |
| Mar 15, 2022 | ▲ G · Actual harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Mar 15, 2022 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Mar 15, 2022 | F · Potential for more than minimal harm, widespread | The facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective. · F-0881 |
| Mar 15, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide or arrange specialized rehabilitation services — such as physical, occupational, or speech therapy — for residents who needed them. · F-0825 |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (3 → 2).
All citationsSerious citations (G–L)
2022
All citations: 6
Serious citations (G–L): 3
2023
All citations: 3
Serious citations (G–L): 0
2025
All citations: 2
Serious citations (G–L): 1
2026
All citations: 1
Serious citations (G–L): 1
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 6 | 3 | G ▲ |
| 2023 | 3 | 0 | F |
| 2025 | 2 | 1 | G ▲ |
| 2026 | 1 | 1 | J ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityGeorgia averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.19
Georgia average: 3.54
U.S. average: 3.95
Registered Nurse hours
This facility: 0.35
Georgia average: 0.50
U.S. average: 0.69
Weekend total nurse staffing
This facility: 2.85
Georgia average: 3.09
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Georgia avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.19 | 3.54 | 3.95 | bottom 34% in Georgia; bottom 21% in the U.S. |
| Registered Nurse hours | 0.35 | 0.50 | 0.69 | bottom 34% in Georgia; bottom 15% in the U.S. |
| Weekend total nurse staffing | 2.85 | 3.09 | 3.50 | bottom 39% in Georgia; bottom 23% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.24 | 0.35 | 0.48 | bottom 37% in Georgia; bottom 20% in the U.S. |
| Total nursing staff turnover (%) | 38.7 | 46.0 | 45.8 | top 30% in Georgia; top 33% in the U.S. |
| RN turnover (%) | 30.8 | 44.5 | 42.9 | top 28% in Georgia; top 30% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.10, RN 0.34, weekend 2.76.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.10 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 2/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Westbury Center of McDonough for Nursing & Healing. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Ensh Consulting LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 05/01/2021 |
| Ga4 Opco Holding LLC | Organization | Direct Ownership Interest | NOT APPLICABLE | 05/01/2021 |
| Heller, Shlomo | Individual | Indirect Ownership Interest | NOT APPLICABLE | 05/01/2021 |
| Nussbaum, Ephraim | Individual | Indirect Ownership Interest | NOT APPLICABLE | 05/01/2021 |
| Swerdloff, Aryeh | Individual | Indirect Ownership Interest | NOT APPLICABLE | 05/01/2021 |
| Bonner, Ashley | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/27/2023 |
| Bonner, Ashley | Individual | ADP of the SNF | NOT APPLICABLE | 02/27/2023 |
| Chamblin, Dianna | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/20/2022 |
| Chamblin, Dianna | Individual | ADP of the SNF | NOT APPLICABLE | 06/20/2022 |
| Donath, Barry | Individual | Managing Control - Governing Body | NOT APPLICABLE | 06/07/2021 |
| Donath, Barry | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/07/2021 |
| Donath, Barry | Individual | ADP of the SNF | NOT APPLICABLE | 06/07/2021 |
| Dunning, Andrew | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/20/2025 |
| Dunning, Andrew | Individual | ADP of the SNF | NOT APPLICABLE | 01/20/2025 |
| Ellis, Renee | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2021 |
| Ellis, Renee | Individual | ADP of the SNF | NOT APPLICABLE | 05/01/2021 |
| Empire Care Centers LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 05/01/2021 |
| Empire Care Centers LLC | Organization | ADP of the SNF | NOT APPLICABLE | 05/12/2026 |
| Ensh Consulting LLC | Organization | ADP of the SNF | NOT APPLICABLE | 05/01/2021 |
| Hardy, Leanthony | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2021 |
Showing 20 of 45 parties CMS has on file for this facility; 25 are not displayed. The full list is in the CMS Ownership dataset.
Other facilities in the same chain
CMS lists this facility under the chain Empire Care Centers — 20 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Winder Center for Nursing and Healing — Winder, GA · overall 1/5
- Woodstock Center for Nursing and Healing LLC — Woodstock, GA · overall 1/5abuse
- Anderson Mill Center for Nursing and Healing LLC — Austell, GA · overall 3/5
- Buckhead Center for Nursing & Healing — Atlanta, GA · overall 1/5
- Canton Center for Nursing and Healing LLC — Canton, GA · overall 2/5
- Cartersville Center for Nursing and Healing — Cartersville, GA · overall 2/5
- Cherokee Center for Nursing and Healing LLC — Canton, GA · overall 2/5
- Decatur Center for Nursing and Healing LLC — Decatur, GA · overall 3/5
Listed by state, then facility name — not a ranking. Showing 8 of the 19 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "How do you manage residents' personal funds, and how often do families receive an accounting?"
- "How do you coordinate and monitor care for residents who receive dialysis?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
Also worth asking anywhere
- "Your weekend nurse staffing is reported below the Georgia midpoint — how does the weekend schedule differ from a weekday?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 39% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 45 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 15 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Pruitthealth - Laurel Park, LLC | 6.3 mi | Stockbridge, GA | ★★★★☆ | 4/5 | |
| Jonesboro Center for Nursing and Healing LLC | 10.9 mi | Jonesboro, GA | ★☆☆☆☆ | 2/5 | |
| Pruitthealth - Griffin | 13.6 mi | Griffin, GA | ★★☆☆☆ | 2/5 | |
| Westbury Center of Jackson for Nursing and Healing | 14.1 mi | Jackson, GA | ★★★☆☆ | 4/5 | |
| Lake City Center for Nursing and Healing LLC | 14.6 mi | Lake City, GA | ★☆☆☆☆ | 2/5 | |
| Arrowhead Post Acute LLC | 16.2 mi | Jonesboro, GA | ★☆☆☆☆ | 2/5 | |
| Spalding Post Acute LLC | 16.6 mi | Griffin, GA | ★☆☆☆☆ | 2/5 | |
| Riverdale Center for Nursing and Healing | 16.9 mi | Riverdale, GA | ★★☆☆☆ | 2/5 | |
| Georgia Regional Atlanta LTC | 17.9 mi | Decatur, GA | ★★★☆☆ | 2/5 | |
| Brightmoor Nursing Center, LLC | 17.9 mi | Griffin, GA | ★★☆☆☆ | 3/5 | |
| Pruitthealth - Lithonia, LLC | 18.2 mi | Lithonia, GA | ★★★☆☆ | 3/5 | |
| Westbury Center of Conyers for Nursing and Healing | 18.7 mi | Conyers, GA | ★★★☆☆ | 4/5 |
Facility data as of CMS processing date 2026-08-01. CCN 115463.
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