Westbury Center of Conyers for Nursing and Healing
1420 Milstead Road, Conyers, GA 30012 · Rockdale County · 173 certified beds · avg 161 residents/day · certified since Nov 27, 1989
Part of chain: EMPIRE CARE CENTERS (20 facilities, chain avg rating 1.9★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · May 10, 2024 · F-0697 · triggered by a complaint
The facility did not provide safe and appropriate pain management for a resident who needed it.
Why it matters: Untreated pain causes needless suffering and can lead to depression, poor sleep, and declining health.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Jun 20, 2024 (Deficient, Provider has date of correction)
All citations in the current public record (18)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Feb 5, 2026 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
| Aug 28, 2025 | D · Potential for harm, one-off | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · from a complaint |
| Aug 28, 2025 | D · Potential for harm, one-off | The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). · from a complaint |
| Aug 28, 2025 | D · Potential for harm, one-off | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · from a complaint |
| May 10, 2024 | ▲ G · Actual harm, one-off | The facility did not provide safe and appropriate pain management for a resident who needed it. · from a complaint |
| May 10, 2024 | E · Potential for harm, repeated | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · from a complaint |
| May 10, 2024 | D · Potential for harm, one-off | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · from a complaint |
| May 10, 2024 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint |
| May 10, 2024 | D · Potential for harm, one-off | The facility did not provide proper care for residents with a colostomy, urostomy, or ileostomy — surgical openings in the abdomen that let waste leave the body into a pouch. These require regular, skilled attention to stay clean and healthy. · from a complaint |
| May 10, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
| Oct 6, 2022 | F · Potential for harm, facility-wide | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Oct 6, 2022 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Oct 6, 2022 | E · Potential for harm, repeated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Oct 6, 2022 | D · Potential for harm, one-off | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. |
| Oct 6, 2022 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Oct 6, 2022 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Oct 6, 2022 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Oct 6, 2022 | D · Potential for harm, one-off | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (6 → 3).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 8 | 0 | F |
| 2024 | 6 | 1 | G ▲ |
| 2025 | 3 | 0 | D |
| 2026 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $10,527.
| Date | Type | Amount / length |
|---|---|---|
| May 10, 2024 | Fine | $10,527 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Georgia avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.27 | 3.54 | 3.95 | bottom 39% in Georgia; bottom 25% in the U.S. |
| Registered Nurse hours | 0.32 | 0.50 | 0.69 | bottom 28% in Georgia; bottom 12% in the U.S. |
| Weekend total nurse staffing | 2.74 | 3.09 | 3.50 | bottom 32% in Georgia; bottom 18% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.10 | 0.35 | 0.48 | bottom 3% in Georgia; bottom 1% in the U.S. |
| Total nursing staff turnover (%) | 44.6 | 46.0 | 45.8 | top 43% in Georgia; top 49% in the U.S. |
| RN turnover (%) | 53.8 | 44.5 | 42.9 | bottom 33% in Georgia; bottom 30% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.31, RN 0.33, weekend 2.77. Staffing rating: 1/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 2/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Swerdloff, Aryeh | Individual | Indirect Ownership Interest | NOT APPLICABLE | 05/01/2021 |
| Barsoum, Bahaa | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/02/2024 |
| Barsoum, Bahaa | Individual | ADP of the SNF | NOT APPLICABLE | 10/02/2024 |
| Brown, Chip | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/21/2023 |
| Brown, Chip | Individual | ADP of the SNF | NOT APPLICABLE | 02/21/2023 |
| Donath, Barry | Individual | Managing Control - Governing Body | NOT APPLICABLE | 06/07/2021 |
| Donath, Barry | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/07/2021 |
| Donath, Barry | Individual | ADP of the SNF | NOT APPLICABLE | 06/07/2021 |
| Ellis, Renee | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2021 |
| Ellis, Renee | Individual | ADP of the SNF | NOT APPLICABLE | 05/01/2021 |
| Empire Care Centers LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 05/01/2021 |
| Empire Care Centers LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/05/2026 |
| Ensh Consulting LLC | Organization | ADP of the SNF | NOT APPLICABLE | 05/01/2021 |
| Gill, Deborah | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/04/2023 |
| Gill, Deborah | Individual | ADP of the SNF | NOT APPLICABLE | 04/04/2023 |
| Green, Dorrett | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/16/2024 |
| Green, Dorrett | Individual | ADP of the SNF | NOT APPLICABLE | 09/16/2024 |
| Hardy, Leanthony | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2022 |
| Hardy, Leanthony | Individual | ADP of the SNF | NOT APPLICABLE | 05/01/2022 |
| Heller, Shlomo | Individual | Managing Control - Governing Body | NOT APPLICABLE | 05/01/2021 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
- "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
- "What is your current medication error rate, and what have you changed to bring errors down?"
- "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "Which staff are trained in ostomy care, and how often is that care provided and checked?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Rockdale Healthcare Center | 1.8 mi | Conyers, GA | ★★☆☆☆ | 3/5 | |
| Pruitthealth - Lithonia, LLC | 6.9 mi | Lithonia, GA | ★★★☆☆ | 3/5 | |
| Riverside Health Care Center | 9.1 mi | Covington, GA | ★★☆☆☆ | 2/5 | |
| Pruitthealth - Covington | 9.5 mi | Covington, GA | ★★★☆☆ | 4/5 | |
| Parkside Post Acute and Rehabilitation | 10.9 mi | Snellville, GA | ★☆☆☆☆ | 1/5 | |
| Pebblebrook Health Center at Park Springs | 11.6 mi | Stone Mountain, GA | ★★★★☆ | 3/5 | |
| Cambridge Post Acute Care Center | 12.5 mi | Snellville, GA | ★★☆☆☆ | 2/5 | |
| Stone Mountain Run of Journey LLC | 14.0 mi | Stone Mountain, GA | ★☆☆☆☆ | 3/5 | |
| Georgia Regional Atlanta LTC | 14.3 mi | Decatur, GA | ★★★☆☆ | 2/5 | |
| Glenwood Health Center by Harborview | 15.0 mi | Decatur, GA | ★☆☆☆☆ | 1/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 115469.