Georgia ›Conyers

Westbury Center of Conyers for Nursing and Healing

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1420 Milstead Road, Conyers, GA 30012 (opens Google Maps) · Rockdale County · (770) 483-3902· 173 certified beds · avg 161 residents/day · certified since Nov 27, 1989 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: EMPIRE CARE CENTERS (20 facilities, chain avg rating 1.9★)

4/5
Health inspection rating (on-site)
inspected Aug 28, 2025
1
Serious findings on record
most recent May 10, 2024
$10,527
Fines, last 3 years
3.27
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 3/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, isolated · May 10, 2024 · F-0697 · triggered by a complaint

The facility did not provide safe and appropriate pain management for a resident who needed it.

Why it matters: Untreated pain causes needless suffering and can lead to depression, poor sleep, and declining health.

Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.

Corrected: Jun 20, 2024 (Deficient, Provider has date of correction)

Inspection findings in the public record

Showing the latest 3 of 18 inspection findings. Open the full record below to read every finding.

  1. D · Potential for more than minimal harm, isolated

    The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint F-0880

  2. D · Potential for more than minimal harm, isolated

    The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · from a complaint F-0558

  3. D · Potential for more than minimal harm, isolated

    The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). · from a complaint F-0628

View all 18 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Feb 5, 2026D · Potential for more than minimal harm, isolatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880
Aug 28, 2025D · Potential for more than minimal harm, isolatedThe facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · from a complaint · F-0558
Aug 28, 2025D · Potential for more than minimal harm, isolatedThe facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). · from a complaint · F-0628
Aug 28, 2025D · Potential for more than minimal harm, isolatedThe facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · from a complaint · F-0759
May 10, 2024▲ G · Actual harm, isolatedThe facility did not provide safe and appropriate pain management for a resident who needed it. · from a complaint · F-0697
May 10, 2024E · Potential for more than minimal harm, patternThe facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · from a complaint · F-0759
May 10, 2024D · Potential for more than minimal harm, isolatedThe facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · from a complaint · F-0578
May 10, 2024D · Potential for more than minimal harm, isolatedThe facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint · F-0677
May 10, 2024D · Potential for more than minimal harm, isolatedThe facility did not provide proper care for residents with a colostomy, urostomy, or ileostomy — surgical openings in the abdomen that let waste leave the body into a pouch. These require regular, skilled attention to stay clean and healthy. · from a complaint · F-0691
May 10, 2024D · Potential for more than minimal harm, isolatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880
Oct 6, 2022F · Potential for more than minimal harm, widespreadThe facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761
Oct 6, 2022F · Potential for more than minimal harm, widespreadThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Oct 6, 2022E · Potential for more than minimal harm, patternThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Oct 6, 2022D · Potential for more than minimal harm, isolatedThe facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · F-0578
Oct 6, 2022D · Potential for more than minimal harm, isolatedThe facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677
Oct 6, 2022D · Potential for more than minimal harm, isolatedThe facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692
Oct 6, 2022D · Potential for more than minimal harm, isolatedThe facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695
Oct 6, 2022D · Potential for more than minimal harm, isolatedThe facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. · F-0698

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (6 → 3).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2022
All citations: 8
Serious citations (G–L): 0
2024
All citations: 6
Serious citations (G–L): 1
2025
All citations: 3
Serious citations (G–L): 0
2026
All citations: 1
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202280F
202461G ▲
202530D
202610D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

1 fine totaling $10,527.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

DateTypeAmount / length
May 10, 2024Fine$10,527

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityGeorgia averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.27
Georgia average: 3.54
U.S. average: 3.95
Registered Nurse hours
This facility: 0.32
Georgia average: 0.50
U.S. average: 0.69
Weekend total nurse staffing
This facility: 2.74
Georgia average: 3.09
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityGeorgia avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)3.273.543.95bottom 39% in Georgia; bottom 25% in the U.S.
Registered Nurse hours0.320.500.69bottom 28% in Georgia; bottom 12% in the U.S.
Weekend total nurse staffing2.743.093.50bottom 32% in Georgia; bottom 18% in the U.S.
Weekend RN hours (not acuity-adjusted)0.100.350.48bottom 3% in Georgia; bottom 1% in the U.S.
Total nursing staff turnover (%)44.646.045.8top 43% in Georgia; top 49% in the U.S.
RN turnover (%)53.844.542.9bottom 33% in Georgia; bottom 30% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.31, RN 0.33, weekend 2.77.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.31 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 1/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 2/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Westbury Center of Conyers for Nursing and Healing. CMS inspection and staffing records do not tell us what this home will charge you.

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Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

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Before you compare prices

  • Request the room type, effective date and itemized daily rate in writing.
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  • Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

Owner / managerTypeRoleStakeSince
Swerdloff, AryehIndividualIndirect Ownership InterestNOT APPLICABLE05/01/2021
Barsoum, BahaaIndividualOperational/Managerial ControlNOT APPLICABLE10/02/2024
Barsoum, BahaaIndividualADP of the SNFNOT APPLICABLE10/02/2024
Brown, ChipIndividualOperational/Managerial ControlNOT APPLICABLE02/21/2023
Brown, ChipIndividualADP of the SNFNOT APPLICABLE02/21/2023
Donath, BarryIndividualManaging Control - Governing BodyNOT APPLICABLE06/07/2021
Donath, BarryIndividualOperational/Managerial ControlNOT APPLICABLE06/07/2021
Donath, BarryIndividualADP of the SNFNOT APPLICABLE06/07/2021
Ellis, ReneeIndividualOperational/Managerial ControlNOT APPLICABLE05/01/2021
Ellis, ReneeIndividualADP of the SNFNOT APPLICABLE05/01/2021
Empire Care Centers LLCOrganizationOperational/Managerial ControlNOT APPLICABLE05/01/2021
Empire Care Centers LLCOrganizationADP of the SNFNOT APPLICABLE01/05/2026
Ensh Consulting LLCOrganizationADP of the SNFNOT APPLICABLE05/01/2021
Gill, DeborahIndividualOperational/Managerial ControlNOT APPLICABLE04/04/2023
Gill, DeborahIndividualADP of the SNFNOT APPLICABLE04/04/2023
Green, DorrettIndividualOperational/Managerial ControlNOT APPLICABLE09/16/2024
Green, DorrettIndividualADP of the SNFNOT APPLICABLE09/16/2024
Hardy, LeanthonyIndividualOperational/Managerial ControlNOT APPLICABLE05/01/2022
Hardy, LeanthonyIndividualADP of the SNFNOT APPLICABLE05/01/2022
Heller, ShlomoIndividualManaging Control - Governing BodyNOT APPLICABLE05/01/2021

Showing 20 of 41 parties CMS has on file for this facility; 21 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Empire Care Centers — 20 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking. Showing 8 of the 19 others, continuing from this facility's own place in that list.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
  • "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
  • "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
  • "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
  • "What is your current medication error rate, and what have you changed to bring errors down?"
  • "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
  • "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
  • "Which staff are trained in ostomy care, and how often is that care provided and checked?"

Also worth asking anywhere

  • "Your weekend nurse staffing is reported below the Georgia midpoint — how does the weekend schedule differ from a weekday?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 45% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 41 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 26 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Rockdale Healthcare Center1.8 miConyers, GA★★☆☆☆3/5
Pruitthealth - Lithonia, LLC6.9 miLithonia, GA★★★☆☆3/5
Riverside Health Care Center9.1 miCovington, GA★★☆☆☆2/5
Pruitthealth - Covington9.5 miCovington, GA★★★☆☆4/5
Parkside Post Acute and Rehabilitation10.9 miSnellville, GA★☆☆☆☆1/5
Pebblebrook Health Center at Park Springs11.6 miStone Mountain, GA★★★★☆3/5
Cambridge Post Acute Care Center12.5 miSnellville, GA★★☆☆☆2/5
Stone Mountain Run of Journey LLC13.9 miStone Mountain, GA★☆☆☆☆3/5
Georgia Regional Atlanta LTC14.3 miDecatur, GA★★★☆☆2/5
Glenwood Health Center by Harborview15.0 miDecatur, GA★☆☆☆☆1/5
Pruitthealth - Decatur15.7 miDecatur, GA★★☆☆☆2/5
Life Care Center of Gwinnett16.0 miLawrenceville, GA★★★★☆3/5

Compare this facility with the 3 closest →

All facilities in Conyers →

Facility data as of CMS processing date 2026-08-01. CCN 115469.

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