Jonesboro Center for Nursing and Healing LLC

Name: Jonesboro Center for Nursing and Healing LLC
Address: 2650 HIGHWAY 138 SE, Jonesboro, GA, 30236, US
Telephone: 7704734436

2650 Highway 138 SE, Jonesboro, GA 30236 · Clayton County · 129 certified beds · avg 119 residents/day · certified since May 4, 1993

2/5

Health inspection rating (on-site)

Serious findings on record

$16,801

Fines, last 3 years

3.49

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 1/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (23)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Feb 12, 2026	F · Potential for harm, facility-wide	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
Feb 12, 2026	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Feb 12, 2026	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Feb 12, 2026	D · Potential for harm, one-off	The facility did not reassess a resident after a significant change in their condition, such as a sudden decline in health. A full new assessment is required when a resident's condition changes in a major way.
Feb 12, 2026	D · Potential for harm, one-off	The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require.
Feb 12, 2026	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Feb 12, 2026	D · Potential for harm, one-off	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.
Feb 12, 2026	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Feb 12, 2026	D · Potential for harm, one-off	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Feb 12, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Feb 12, 2026	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Feb 12, 2026	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Feb 12, 2026	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Mar 27, 2025	D · Potential for harm, one-off	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. · from a complaint
Mar 27, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Mar 27, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Oct 26, 2023	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. · from a complaint
Oct 26, 2023	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint
Oct 26, 2023	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Oct 26, 2023	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Oct 26, 2023	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it. · from a complaint
Oct 26, 2023	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Oct 26, 2023	D · Potential for harm, one-off	The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area. · from a complaint

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (3 → 13).

Year	Citations	Worst severity that year
2023	7	D
2025	3	D
2026	13	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

3 fines totaling $16,801, plus 1 Medicare payment denial period.

Date	Type	Amount / length
Oct 26, 2023	Fine	$4,017
Oct 26, 2023	Fine	$6,284
Oct 26, 2023	Fine	$6,500
Oct 26, 2023	Payment Denial	29 days from Jan 18, 2024

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Georgia avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.49	3.54	3.95	top 46% in Georgia; bottom 36% in the U.S.
Registered Nurse hours	0.26	0.50	0.69	bottom 15% in Georgia; bottom 6% in the U.S.
Weekend total nurse staffing	2.86	3.09	3.50	bottom 40% in Georgia; bottom 23% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.18	0.35	0.48	bottom 19% in Georgia; bottom 8% in the U.S.
Total nursing staff turnover (%)	56.8	46.0	45.8	bottom 21% in Georgia; bottom 22% in the U.S.
RN turnover (%)	55.6	44.5	42.9	bottom 30% in Georgia; bottom 28% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.33, RN 0.24, weekend 2.72. Staffing rating: 1/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 2/5 · long-stay residents: 3/5 · short-stay residents: 1/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
		Ownership Data Not Available

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"If my family member's health suddenly changes, how quickly do you reassess them and update their care?"
"How do you make sure resident assessments are completed and submitted to the state on time?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Lake City Center for Nursing and Healing LLC	4.4 mi	Lake City, GA	★☆☆☆☆	2/5
Pruitthealth - Laurel Park, LLC	4.9 mi	Stockbridge, GA	★★★★☆	4/5
Arrowhead Post Acute LLC	5.3 mi	Jonesboro, GA	★☆☆☆☆	2/5
Riverdale Center for Nursing and Healing	6.1 mi	Riverdale, GA	★★☆☆☆	2/5
Westbury Center of McDonough for Nursing & Healing	10.9 mi	McDonough, GA	★★☆☆☆	2/5	abuse
Georgia Regional Atlanta LTC	11.0 mi	Decatur, GA	★★★☆☆	2/5
Pruitthealth - Decatur	11.0 mi	Decatur, GA	★★☆☆☆	2/5
Healthcare at College Park, LLC	11.5 mi	College Park, GA	★☆☆☆☆	2/5
Fulton Center for Rehabilitation LLC	11.6 mi	Atlanta, GA	★☆☆☆☆	1/5
Crestview Health & Rehab Ctr	11.7 mi	Atlanta, GA	★☆☆☆☆	1/5	abuseSFF
Fayetteville Center for Nursing & Healing LLC	11.9 mi	Fayetteville, GA	★★☆☆☆	3/5
Bonterra Transitional Care & Rehabilitation	12.1 mi	East Point, GA	★☆☆☆☆	1/5

Compare this facility with the 3 closest →

All facilities in Jonesboro →

Facility data as of CMS processing date 2026-08-01. CCN 115545.

The Care File

Visit checklist — Jonesboro Center for Nursing and Healing LLC

2650 Highway 138 SE, Jonesboro, GA 30236 · 7704734436

Health inspection rating 2/5 · CMS overall 1/5· Fines (3y): $16,801

Questions for the administrator:

☐ "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "If my family member's health suddenly changes, how quickly do you reassess them and update their care?"
☐ "How do you make sure resident assessments are completed and submitted to the state on time?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 115545 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)