Westbury Center of McDonough for Nursing & Healing
198 Hampton Street, McDonough, GA 30253 · Henry County · 210 certified beds · avg 148 residents/day · certified since Dec 1, 1989
Abuse citation flag (CMS)
Part of chain: EMPIRE CARE CENTERS (20 facilities, chain avg rating 1.9★)
The abuse flag means inspectors cited this facility for abuse that caused harm to a resident within the past year, or potential for harm in each of the last two years. Source: CMS.
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, one-off · Jan 24, 2026 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Jan 7, 2026 (Past Non-Compliance)
▲ Actual harm, one-off · Jun 27, 2025 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Jul 30, 2025 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Mar 15, 2022 · F-0580
The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Why it matters: A family could learn about a serious injury or decline days later, after the chance to act has passed.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Apr 22, 2022 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Mar 15, 2022 · F-0600
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Apr 22, 2022 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Mar 15, 2022 · F-0656
The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Why it matters: Without a complete, working care plan, important needs can slip through the cracks and no one is accountable for results.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Apr 22, 2022 (Deficient, Provider has date of correction)
All citations in the current public record (12)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jan 24, 2026 | ▲ J · Immediate jeopardy, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Jun 27, 2025 | ▲ G · Actual harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Jun 27, 2025 | E · Potential for harm, repeated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint |
| Dec 21, 2023 | F · Potential for harm, facility-wide | The facility did not properly hold, secure, and manage residents' personal money that was deposited with it for safekeeping. Facilities holding residents' funds must keep careful, honest accounts. |
| Dec 21, 2023 | E · Potential for harm, repeated | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. |
| Dec 21, 2023 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint |
| Mar 15, 2022 | ▲ G · Actual harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. |
| Mar 15, 2022 | ▲ G · Actual harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. |
| Mar 15, 2022 | ▲ G · Actual harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Mar 15, 2022 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Mar 15, 2022 | F · Potential for harm, facility-wide | The facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective. |
| Mar 15, 2022 | D · Potential for harm, one-off | The facility did not provide or arrange specialized rehabilitation services — such as physical, occupational, or speech therapy — for residents who needed them. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (3 → 2).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 6 | 3 | G ▲ |
| 2023 | 3 | 0 | F |
| 2025 | 2 | 1 | G ▲ |
| 2026 | 1 | 1 | J ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Georgia avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.19 | 3.54 | 3.95 | bottom 34% in Georgia; bottom 21% in the U.S. |
| Registered Nurse hours | 0.35 | 0.50 | 0.69 | bottom 34% in Georgia; bottom 15% in the U.S. |
| Weekend total nurse staffing | 2.85 | 3.09 | 3.50 | bottom 39% in Georgia; bottom 23% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.24 | 0.35 | 0.48 | bottom 37% in Georgia; bottom 20% in the U.S. |
| Total nursing staff turnover (%) | 38.7 | 46.0 | 45.8 | top 30% in Georgia; top 33% in the U.S. |
| RN turnover (%) | 30.8 | 44.5 | 42.9 | top 28% in Georgia; top 30% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.10, RN 0.34, weekend 2.76. Staffing rating: 2/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 2/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Ensh Consulting LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 05/01/2021 |
| Ga4 Opco Holding LLC | Organization | Direct Ownership Interest | NOT APPLICABLE | 05/01/2021 |
| Heller, Shlomo | Individual | Indirect Ownership Interest | NOT APPLICABLE | 05/01/2021 |
| Nussbaum, Ephraim | Individual | Indirect Ownership Interest | NOT APPLICABLE | 05/01/2021 |
| Swerdloff, Aryeh | Individual | Indirect Ownership Interest | NOT APPLICABLE | 05/01/2021 |
| Bonner, Ashley | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/27/2023 |
| Bonner, Ashley | Individual | ADP of the SNF | NOT APPLICABLE | 02/27/2023 |
| Chamblin, Dianna | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/20/2022 |
| Chamblin, Dianna | Individual | ADP of the SNF | NOT APPLICABLE | 06/20/2022 |
| Donath, Barry | Individual | Managing Control - Governing Body | NOT APPLICABLE | 06/07/2021 |
| Donath, Barry | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/07/2021 |
| Donath, Barry | Individual | ADP of the SNF | NOT APPLICABLE | 06/07/2021 |
| Dunning, Andrew | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/20/2025 |
| Dunning, Andrew | Individual | ADP of the SNF | NOT APPLICABLE | 01/20/2025 |
| Ellis, Renee | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2021 |
| Ellis, Renee | Individual | ADP of the SNF | NOT APPLICABLE | 05/01/2021 |
| Empire Care Centers LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 05/01/2021 |
| Empire Care Centers LLC | Organization | ADP of the SNF | NOT APPLICABLE | 05/12/2026 |
| Ensh Consulting LLC | Organization | ADP of the SNF | NOT APPLICABLE | 05/01/2021 |
| Hardy, Leanthony | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2021 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "How do you manage residents' personal funds, and how often do families receive an accounting?"
- "How do you coordinate and monitor care for residents who receive dialysis?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Pruitthealth - Laurel Park, LLC | 6.3 mi | Stockbridge, GA | ★★★★☆ | 4/5 | |
| Jonesboro Center for Nursing and Healing LLC | 10.9 mi | Jonesboro, GA | ★☆☆☆☆ | 2/5 | |
| Pruitthealth - Griffin | 13.6 mi | Griffin, GA | ★★☆☆☆ | 2/5 | |
| Westbury Center of Jackson for Nursing and Healing | 14.1 mi | Jackson, GA | ★★★☆☆ | 4/5 | |
| Lake City Center for Nursing and Healing LLC | 14.6 mi | Lake City, GA | ★☆☆☆☆ | 2/5 | |
| Arrowhead Post Acute LLC | 16.2 mi | Jonesboro, GA | ★☆☆☆☆ | 2/5 | |
| Spalding Post Acute LLC | 16.6 mi | Griffin, GA | ★☆☆☆☆ | 2/5 | |
| Riverdale Center for Nursing and Healing | 16.9 mi | Riverdale, GA | ★★☆☆☆ | 2/5 | |
| Georgia Regional Atlanta LTC | 17.9 mi | Decatur, GA | ★★★☆☆ | 2/5 | |
| Brightmoor Nursing Center, LLC | 17.9 mi | Griffin, GA | ★★☆☆☆ | 3/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 115463.