How to file a complaint about care →
No fines or payment denials in the published 3-year window.
2401 Indigo Lane, Glenview, IL 60026 (opens Google Maps) · Cook County · (847) 904-4700· 47 certified beds · avg 36 residents/day · certified since Nov 8, 2006 · Medicare only — not Medicaid certified
Certified for Medicare only. Medicare pays for short rehabilitation stays, not for long-term care — and this facility cannot bill Medicaid, which is what most families rely on for a long stay. Ask what a long-term stay here would cost and how it would be paid for. Who pays for nursing home care →
Part of chain: VI LIVING (9 facilities, chain avg rating 4.4★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 6 inspection findings. Open the full record below to read every finding.
The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. F-0607
The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. F-0585
The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. F-0657
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 13, 2024 | F · Potential for more than minimal harm, widespread | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · F-0607 |
| Jun 13, 2024 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · F-0585 |
| Aug 25, 2023 | E · Potential for more than minimal harm, pattern | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Aug 25, 2023 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Aug 25, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide necessary behavioral health care and services — support for residents' mental and emotional wellbeing, including conditions like depression and anxiety. · F-0740 |
| Aug 25, 2023 | D · Potential for more than minimal harm, isolated | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · F-0757 |
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 4 | 0 | E |
| 2024 | 2 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Illinois avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.50 | 2.99 | 3.95 | top 11% in Illinois; top 23% in the U.S. |
| Registered Nurse hours | 1.70 | 0.63 | 0.69 | top 4% in Illinois; top 3% in the U.S. |
| Weekend total nurse staffing | 3.95 | 2.67 | 3.50 | top 12% in Illinois; top 25% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 1.37 | 0.56 | 0.48 | top 4% in Illinois; top 2% in the U.S. |
| Total nursing staff turnover (%) | 37.9 | 44.5 | 45.8 | top 32% in Illinois; top 31% in the U.S. |
| RN turnover (%) | 37.5 | 41.8 | 42.9 | top 45% in Illinois; top 42% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.54, RN 1.72, weekend 3.99.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.54 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for VI at the Glen. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Margot and Tom Pritzker Foundation | Organization | 5% or Greater Indirect Ownership Interest | 10% | 05/22/2025 |
| P. G. - Daniel Trust | Organization | 5% or Greater Indirect Ownership Interest | 5% | 01/01/2012 |
| P. G. - Don #3 Trust | Organization | 5% or Greater Indirect Ownership Interest | 5% | 01/01/2012 |
| P. G. - Jim Trust | Organization | 5% or Greater Indirect Ownership Interest | 5% | 01/01/2012 |
| P. G. - Johnny Trust | Organization | 5% or Greater Indirect Ownership Interest | 5% | 01/01/2012 |
| P. G. - Karen Trust | Organization | 5% or Greater Indirect Ownership Interest | 9% | 01/01/2012 |
| P. G. - Linda Trust | Organization | 5% or Greater Indirect Ownership Interest | 5% | 01/01/2012 |
| P. G. - Nicholas Trust | Organization | 5% or Greater Indirect Ownership Interest | 6% | 01/01/2012 |
| P. G. - Tony Trust | Organization | 5% or Greater Indirect Ownership Interest | 5% | 01/01/2012 |
| Pritzker Pucker Family Foundation No. 2 | Organization | 5% or Greater Indirect Ownership Interest | 9% | 05/22/2025 |
| Ali, Mansoor | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/15/2024 |
| Ali, Mansoor | Individual | ADP of the SNF | NOT APPLICABLE | 07/15/2024 |
| Antal, Claudia | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/30/2023 |
| Classic Residence Management Limited Partnership | Organization | Operational/Managerial Control | NOT APPLICABLE | 05/15/2006 |
| Classic Residence Management Limited Partnership | Organization | ADP of the SNF | NOT APPLICABLE | 09/18/2025 |
| Cope, Tara | Individual | Corporate Officer | NOT APPLICABLE | 06/01/2018 |
| Cope, Tara | Individual | ADP of the SNF | NOT APPLICABLE | 06/01/2018 |
| Evraets, Melissa | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/31/2020 |
| Evraets, Melissa | Individual | ADP of the SNF | NOT APPLICABLE | 08/31/2020 |
| Koszylko, Tomek | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/15/2018 |
Showing 20 of 37 parties CMS has on file for this facility; 17 are not displayed. The full list is in the CMS Ownership dataset.
CMS lists this facility under the chain VI Living — 9 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Citadel of Glenview,the | 0.9 mi | Glenview, IL | ★★★★☆ | 4/5 | |
| Glenview Terrace | 1.3 mi | Glenview, IL | ★★★☆☆ | 3/5 | |
| Elevate Care Abington | 2.0 mi | Glenview, IL | ★★★★☆ | 4/5 | |
| Niles Nsg & Rehab Ctr | 2.0 mi | Niles, IL | ★★★★★ | 5/5 | |
| Elevate Care Niles | 2.1 mi | Niles, IL | ★★★☆☆ | 3/5 | |
| Brandel Health and Rehab | 2.8 mi | Northbrook, IL | ★★★★★ | 5/5 | |
| Citadel of Northbrook, the | 3.3 mi | Northbrook, IL | ★★★★☆ | 4/5 | |
| Bella Terra Morton Grove | 3.3 mi | Morton Grove, IL | ★★☆☆☆ | 2/5 | abuse |
| Rivaya Care of Des Plaines | 3.4 mi | Des Plaines, IL | ★☆☆☆☆ | 2/5 | |
| Avantara Park Ridge | 3.4 mi | Park Ridge, IL | ★★★★☆ | 4/5 | |
| Alden Estates of Skokie | 3.9 mi | Skokie, IL | ★★★★★ | 5/5 | |
| Harmony Park Ridge | 4.1 mi | Park Ridge, IL | ★☆☆☆☆ | 2/5 | abuse |
Compare this facility with the 3 closest →
CMS records place this facility in Cook, IL — 202 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 146107.
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