Brandel Health and Rehab
2155 Pfingsten Road, Northbrook, IL 60062 · Cook County · 102 certified beds · avg 72 residents/day · certified since Oct 8, 1985
Part of chain: COVENANT LIVING (15 facilities, chain avg rating 4.4★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Aug 15, 2024 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Aug 26, 2024 (Deficient, Provider has date of correction)
All citations in the current public record (3)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Sep 12, 2025 | E · Potential for harm, repeated | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint |
| Apr 24, 2025 | F · Potential for harm, facility-wide | The facility did not verify that its nurse aides had completed their required training, or did not retrain aides who had been out of nurse aide work for 2 years. |
| Aug 15, 2024 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 1 | 1 | G ▲ |
| 2025 | 2 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Illinois avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.26 | 2.99 | 3.95 | top 14% in Illinois; top 30% in the U.S. |
| Registered Nurse hours | 0.93 | 0.63 | 0.69 | top 15% in Illinois; top 19% in the U.S. |
| Weekend total nurse staffing | 4.00 | 2.67 | 3.50 | top 10% in Illinois; top 23% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.71 | 0.56 | 0.48 | top 23% in Illinois; top 16% in the U.S. |
| Total nursing staff turnover (%) | 22.7 | 44.5 | 45.8 | top 6% in Illinois; top 5% in the U.S. |
| RN turnover (%) | 13.3 | 41.8 | 42.9 | top 7% in Illinois; top 7% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.19, RN 0.92, weekend 3.94. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 1/5 · short-stay residents: 2/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Berg, Kathryn | Individual | W-2 Managing Employee | NOT APPLICABLE | 05/07/2019 |
| Covenant Living Communities & Services | Organization | Operational/Managerial Control | NOT APPLICABLE | 06/26/1969 |
| Creaney, Janet | Individual | Corporate Officer | NOT APPLICABLE | 07/24/2020 |
| Cunliffe, Terri | Individual | W-2 Managing Employee | NOT APPLICABLE | 05/22/2015 |
| Cunliffe, Terri | Individual | Corporate Officer | NOT APPLICABLE | 05/22/2015 |
| Cunliffe, Terri | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/22/2015 |
| Flewellen, Lorene | Individual | Corporate Officer | NOT APPLICABLE | 04/29/2022 |
| Justie, Jeannie | Individual | W-2 Managing Employee | NOT APPLICABLE | 09/21/2020 |
| Justie, Jeannie | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/20/2020 |
| Malzahn, Elizabeth | Individual | W-2 Managing Employee | NOT APPLICABLE | 08/25/2009 |
| Manlove, Matt | Individual | Corporate Officer | NOT APPLICABLE | 07/24/2020 |
| Sager, Hilde | Individual | W-2 Managing Employee | NOT APPLICABLE | 02/18/2019 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
- "How do you confirm each aide's training and certification before they start caring for residents?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Citadel of Northbrook, the | 2.0 mi | Northbrook, IL | ★★★★☆ | 4/5 | |
| Glenview Terrace | 2.5 mi | Glenview, IL | ★★★☆☆ | 3/5 | |
| Elevate Care Abington | 2.8 mi | Glenview, IL | ★★★★☆ | 4/5 | |
| VI at the Glen | 2.8 mi | Glenview, IL | ★★★★★ | 5/5 | |
| Whitehall of Deerfield | 3.1 mi | Deerfield, IL | ★★★☆☆ | 3/5 | |
| Northbrook Health and Rehab | 3.3 mi | Northbrook, IL | ★★★★★ | 5/5 | |
| Citadel of Glenview,the | 3.5 mi | Glenview, IL | ★★★★☆ | 4/5 | |
| Grove of Northbrook,the | 3.5 mi | Northbrook, IL | ★★★★☆ | 4/5 | |
| Elevate Care Northbrook | 3.5 mi | Northbrook, IL | ★★☆☆☆ | 2/5 | abuse |
| Greek American Rehab Care Ctr | 3.8 mi | Wheeling, IL | ★★★★☆ | 4/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 145527.