Niles Nsg & Rehab Ctr

Name: Niles Nsg & Rehab Ctr
Address: 9777 GREENWOOD, Niles, IL, 60714, US
Telephone: 8479677000

9777 Greenwood, Niles, IL 60714 · Cook County · 304 certified beds · avg 281 residents/day · certified since Jun 13, 1991 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: INFINITY HEALTHCARE CONSULTING (69 facilities, chain avg rating 2.0★)

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

2.35

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Mar 21, 2025 · F-0684 · triggered by a complaint

The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.

Why it matters: Care that strays from doctor's orders or ignores the resident's wishes can lead to declining health and avoidable harm.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Mar 31, 2025 (Deficient, Provider has date of correction)

All citations in the current public record (8)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Dec 5, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Dec 5, 2025	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Dec 5, 2025	D · Potential for harm, one-off	The facility did not have a policy covering how food brought in by family and visitors is used and stored safely.
Mar 21, 2025	▲ G · Actual harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Dec 5, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Nov 16, 2023	E · Potential for harm, repeated	The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly.
Nov 16, 2023	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Nov 16, 2023	D · Potential for harm, one-off	The facility did not provide necessary behavioral health care and services — support for residents' mental and emotional wellbeing, including conditions like depression and anxiety.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (1 → 3).

Year	Citations	Serious (G–L)	Worst severity that year
2023	3	0	E
2024	1	0	D
2025	4	1	G ▲

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Illinois avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	2.35	2.99	3.95	bottom 26% in Illinois; bottom 2% in the U.S.
Registered Nurse hours	0.54	0.63	0.69	top 44% in Illinois; bottom 44% in the U.S.
Weekend total nurse staffing	2.15	2.67	3.50	bottom 31% in Illinois; bottom 3% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.46	0.56	0.48	top 49% in Illinois; top 37% in the U.S.
Total nursing staff turnover (%)	17.8	44.5	45.8	top 2% in Illinois; top 2% in the U.S.
RN turnover (%)	23.1	41.8	42.9	top 20% in Illinois; top 18% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 2.65, RN 0.61, weekend 2.43. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
A & F Realty LLC	Organization	5% or Greater Direct Ownership Interest	20%	09/01/2008
Gubin Enterprises Limited Partnership	Organization	5% or Greater Direct Ownership Interest	40%	01/01/2014
Sianghio, John Marc	Individual	W-2 Managing Employee	NOT APPLICABLE	08/02/2015

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
"What are your rules for bringing in my family member's favorite foods, and how are they stored?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"What mental health services do you provide on-site, and who delivers them?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Elevate Care Niles	0.4 mi	Niles, IL	★★★☆☆	3/5
Elevate Care Abington	1.2 mi	Glenview, IL	★★★★☆	4/5
Rivaya Care of Des Plaines	1.3 mi	Des Plaines, IL	★☆☆☆☆	2/5
Glenview Terrace	1.4 mi	Glenview, IL	★★★☆☆	3/5
Avantara Park Ridge	1.5 mi	Park Ridge, IL	★★★★☆	4/5
VI at the Glen	2.0 mi	Glenview, IL	★★★★★	5/5
Harmony Park Ridge	2.3 mi	Park Ridge, IL	★☆☆☆☆	2/5	abuse
Ascension Nazarethville Place	2.5 mi	Des Plaines, IL	★★★★★	5/5
Bella Terra Morton Grove	2.6 mi	Morton Grove, IL	★★☆☆☆	2/5	abuse
Citadel of Glenview,the	2.6 mi	Glenview, IL	★★★★☆	4/5
Park Ridge Healthcare Center	2.7 mi	Park Ridge, IL	★★☆☆☆	2/5	abuse
Alden Des Plaines Rehab & HC	2.8 mi	Des Plaines, IL	★★★★☆	4/5

Compare this facility with the 3 closest →

All facilities in Niles →

Facility data as of CMS processing date 2026-08-01. CCN 145696.

The Care File

Visit checklist — Niles Nsg & Rehab Ctr

9777 Greenwood, Niles, IL 60714 · 8479677000

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Most serious findings on record:

▲ Mar 21, 2025 (F-0684, Actual harm, one-off): The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.

Questions for the administrator:

☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
☐ "What are your rules for bringing in my family member's favorite foods, and how are they stored?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "What mental health services do you provide on-site, and who delivers them?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 145696 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)