Broad Creek Care Center

Name: Broad Creek Care Center
Address: 801 Lemon Grass Court, Hilton Head Island, SC, 29928, US
Telephone: 8433417300

801 Lemon Grass Court, Hilton Head Island, SC 29928 · Beaufort County · 25 certified beds · avg 25 residents/day · certified since Jun 3, 1997

Part of chain: VI LIVING (9 facilities, chain avg rating 4.4★)

4/5

Health inspection rating (on-site)

Serious findings on record

$15,945

Fines, last 3 years

5.69

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, one-off · Mar 18, 2026 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.

All citations in the current public record (7)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 18, 2026	▲ J · Immediate jeopardy, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Oct 27, 2023	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint
Oct 27, 2023	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Oct 27, 2023	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Jun 7, 2023	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jun 7, 2023	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jun 7, 2023	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.

Inspection trend by year

Year	Citations	Serious (G–L)	Worst severity that year
2023	6	0	F
2026	1	1	J ▲

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $15,945.

Date	Type	Amount / length
Mar 18, 2026	Fine	$15,945

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	South Carolina avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	5.69	4.08	3.95	top 7% in South Carolina; top 6% in the U.S.
Registered Nurse hours	1.98	0.67	0.69	top 3% in South Carolina; top 2% in the U.S.
Weekend total nurse staffing	5.01	3.55	3.50	top 8% in South Carolina; top 6% in the U.S.
Weekend RN hours (not acuity-adjusted)	1.17	0.41	0.48	top 2% in South Carolina; top 4% in the U.S.
Total nursing staff turnover (%)	47.4	45.9	45.8	bottom 45% in South Carolina; bottom 43% in the U.S.
RN turnover (%)	38.5	42.1	42.9	top 47% in South Carolina; top 44% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.51, RN 1.92, weekend 4.85. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 3/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
CC Living Holding Company LLC	Organization	5% or Greater Indirect Ownership Interest	—	05/01/2026
CC Living LLC	Organization	5% or Greater Indirect Ownership Interest	—	05/01/2026
Bird, John	Individual	Managing Control - Governing Body	NOT APPLICABLE	05/01/2026
Classic Residence Management Limited Partnership	Organization	Operational/Managerial Control	NOT APPLICABLE	12/15/2007
Classic Residence Management Limited Partnership	Organization	ADP of the SNF	NOT APPLICABLE	09/19/2025
Cope, Tara	Individual	Managing Control - Governing Body	NOT APPLICABLE	05/01/2026
Cope, Tara	Individual	Corporate Officer	NOT APPLICABLE	05/01/2026
Evraets, Melissa	Individual	Operational/Managerial Control	NOT APPLICABLE	08/31/2020
Evraets, Melissa	Individual	ADP of the SNF	NOT APPLICABLE	08/31/2020
Hall, Robert	Individual	Operational/Managerial Control	NOT APPLICABLE	02/01/2013
Hall, Robert	Individual	ADP of the SNF	NOT APPLICABLE	02/01/2013
Koszylko, Tomek	Individual	Operational/Managerial Control	NOT APPLICABLE	10/15/2018
Koszylko, Tomek	Individual	ADP of the SNF	NOT APPLICABLE	10/15/2018
Lahey, Daniel	Individual	Managing Control - Governing Body	NOT APPLICABLE	05/01/2026
Muszynski, Thomas	Individual	Managing Control - Governing Body	NOT APPLICABLE	05/01/2026
Shaw, Gelynna	Individual	Managing Control - Governing Body	NOT APPLICABLE	05/01/2026
Smith, Gary	Individual	Managing Control - Governing Body	NOT APPLICABLE	05/01/2026
Uhlemann, Bridgette	Individual	Managing Control - Governing Body	NOT APPLICABLE	05/01/2026
Victor, Jason	Individual	Managing Control - Governing Body	NOT APPLICABLE	05/01/2026
Whiting, Jennifer	Individual	Operational/Managerial Control	NOT APPLICABLE	04/15/2024

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Fraser Health Center	1.8 mi	Hilton Head Island, SC	★★★★☆	3/5
The Preston Health Center	4.8 mi	Hilton Head Island, SC	★★★★★	5/5
Life Care Center of Hilton Head	5.0 mi	Hilton Head Island, SC	★☆☆☆☆	1/5	abuse
Tybee Island Trails of Journey LLC	11.4 mi	Tybee Island, GA	★☆☆☆☆	2/5
Rosewood at Tybee Island of Journey LLC, the	11.4 mi	Tybee Island, GA	★☆☆☆☆	1/5	abuseSFF
NHC Healthcare - Bluffton	12.3 mi	Okatie, SC	★★★★☆	4/5
Sprenger Healthcare of Bluffton	13.1 mi	Bluffton, SC	★★★★★	5/5
Sprenger Health Care of Port Royal	15.5 mi	Port Royal, SC	★☆☆☆☆	1/5
Resorts at Beaufort	17.0 mi	Beaufort, SC	★★★☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Hilton Head Island →

Facility data as of CMS processing date 2026-08-01. CCN 425351.

The Care File

Visit checklist — Broad Creek Care Center

801 Lemon Grass Court, Hilton Head Island, SC 29928 · 8433417300

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $15,945

Most serious findings on record:

▲ Mar 18, 2026 (F-0689, Immediate jeopardy, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 425351 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)