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Citadel of Glenview,the
1700 East Lake Avenue, Glenview, IL 60025 (opens Google Maps) · Cook County · (847) 729-1300· 135 certified beds · avg 120 residents/day · certified since Apr 1, 1993 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: CITADEL HEALTHCARE (14 facilities, chain avg rating 3.2★)
4/5
Health inspection rating (on-site)
inspected Jul 25, 2025
0
Serious findings on record
$0
Fines, last 3 years
2.62
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 23 inspection findings. Open the full record below to read every finding.
The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. F-0757
The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. F-0550
The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. F-0604
View all 23 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jul 25, 2025 | E · Potential for more than minimal harm, pattern | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · F-0757 |
| Jul 25, 2025 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Jul 25, 2025 | D · Potential for more than minimal harm, isolated | The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. · F-0604 |
| Jul 25, 2025 | D · Potential for more than minimal harm, isolated | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. · F-0644 |
| Jul 25, 2025 | D · Potential for more than minimal harm, isolated | The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. · F-0645 |
| Jul 25, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Jul 25, 2025 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Jul 25, 2025 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Jul 25, 2025 | D · Potential for more than minimal harm, isolated | The facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective. · F-0881 |
| Dec 4, 2023 | D · Potential for more than minimal harm, isolated | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. · from a complaint · F-0554 |
| Dec 4, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide necessary behavioral health care and services — support for residents' mental and emotional wellbeing, including conditions like depression and anxiety. · from a complaint · F-0740 |
| Sep 20, 2023 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Sep 20, 2023 | F · Potential for more than minimal harm, widespread | The facility did not dispose of garbage and refuse properly. · F-0814 |
| Sep 20, 2023 | E · Potential for more than minimal harm, pattern | The facility did not have a policy covering how food brought in by family and visitors is used and stored safely. · F-0813 |
| Sep 20, 2023 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint · F-0550 |
| Sep 20, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Sep 20, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686 |
| Sep 20, 2023 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Sep 20, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692 |
| Sep 20, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Sep 20, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Sep 20, 2023 | D · Potential for more than minimal harm, isolated | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758 |
| Sep 20, 2023 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
Inspection trend by year
All citationsSerious citations (G–L)
2023
All citations: 14
Serious citations (G–L): 0
2025
All citations: 9
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 14 | 0 | F |
| 2025 | 9 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityIllinois averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 2.62
Illinois average: 2.99
U.S. average: 3.95
Registered Nurse hours
This facility: 0.54
Illinois average: 0.63
U.S. average: 0.69
Weekend total nurse staffing
This facility: 2.29
Illinois average: 2.67
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Illinois avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 2.62 | 2.99 | 3.95 | bottom 47% in Illinois; bottom 5% in the U.S. |
| Registered Nurse hours | 0.54 | 0.63 | 0.69 | top 45% in Illinois; bottom 43% in the U.S. |
| Weekend total nurse staffing | 2.29 | 2.67 | 3.50 | bottom 41% in Illinois; bottom 5% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.51 | 0.56 | 0.48 | top 44% in Illinois; top 32% in the U.S. |
| Total nursing staff turnover (%) | 28.0 | 44.5 | 45.8 | top 12% in Illinois; top 11% in the U.S. |
| RN turnover (%) | 30.0 | 41.8 | 42.9 | top 31% in Illinois; top 29% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.38, RN 0.70, weekend 2.96.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.38 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 3/5 · short-stay residents: 5/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Citadel of Glenview,the. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Ab Investment Trust U/A/D 01/03/23 | Organization | 5% or Greater Direct Ownership Interest | 10% | 11/01/2020 |
| Berger, Menachem | Individual | Direct Ownership Interest | NOT APPLICABLE | 04/01/2023 |
| Graf, Marcella | Individual | Direct Ownership Interest | NOT APPLICABLE | 11/01/2020 |
| Gross, Shoshana | Individual | Direct Ownership Interest | NOT APPLICABLE | 04/01/2023 |
| Proctor, Katherine | Individual | Direct Ownership Interest | NOT APPLICABLE | 04/01/2023 |
| Ripstein, Kenneth | Individual | Direct Ownership Interest | NOT APPLICABLE | 04/01/2023 |
| Teller, Chananel | Individual | Direct Ownership Interest | NOT APPLICABLE | 04/01/2023 |
| Aaron, Jonathan | Individual | Managing Control - Governing Body | NOT APPLICABLE | 11/01/2020 |
| Aaron, Jonathan | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2020 |
| Esquivel, William | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/13/2020 |
| Esquivel, William | Individual | ADP of the SNF | NOT APPLICABLE | 11/13/2020 |
| Graf, Marcella | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2020 |
| Israel, Benjamin | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 03/16/2026 |
| Robin, Jason | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2024 |
| Robin, Jason | Individual | ADP of the SNF | NOT APPLICABLE | 05/01/2024 |
| Stern, Todd | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 07/08/2025 |
| Teller, Chananel | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2023 |
All 17 owning or managing parties CMS has on file are shown — none excluded.
Other facilities in the same chain
CMS lists this facility under the chain Citadel Healthcare — 14 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Citadel of Northbrook, the — Northbrook, IL · overall 4/5
- Citadel of Skokie, the — Skokie, IL · overall 4/5
- Citadel of Sterling,the — Sterling, IL · overall 3/5
- Pa Peterson at the Citadel — Rockford, IL · overall 1/5abuse
- Warren Park Health & Living Ctr — Chicago, IL · overall 3/5
- Waterford Care Center, the — Chicago, IL · overall 3/5
- Hopewell Grove Rehabilitation and Healthcare — Chillicothe, OH · overall 1/5
- Amberwood Care Centre — Rockford, IL · overall 3/5
Listed by state, then facility name — not a ranking. Showing 8 of the 13 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "What is your policy on physical restraints, and what alternatives do you try first?"
- "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
- "How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
Also worth asking anywhere
- "Your weekend nurse staffing is reported below the Illinois midpoint — how does the weekend schedule differ from a weekday?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 28% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 17 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 168 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| VI at the Glen | 0.9 mi | Glenview, IL | ★★★★★ | 5/5 | |
| Glenview Terrace | 2.2 mi | Glenview, IL | ★★★☆☆ | 3/5 | |
| Elevate Care Niles | 2.5 mi | Niles, IL | ★★★☆☆ | 3/5 | |
| Niles Nsg & Rehab Ctr | 2.6 mi | Niles, IL | ★★★★★ | 5/5 | |
| Elevate Care Abington | 2.8 mi | Glenview, IL | ★★★★☆ | 4/5 | |
| Alden Estates of Skokie | 3.0 mi | Skokie, IL | ★★★★★ | 5/5 | |
| Bella Terra Morton Grove | 3.1 mi | Morton Grove, IL | ★★☆☆☆ | 2/5 | abuse |
| Citadel of Skokie, the | 3.3 mi | Skokie, IL | ★★★★☆ | 4/5 | |
| Grove of Skokie, the | 3.4 mi | Skokie, IL | ★★★★☆ | 5/5 | |
| Warren Barr Lieberman | 3.5 mi | Skokie, IL | ★★★★☆ | 4/5 | |
| Brandel Health and Rehab | 3.5 mi | Northbrook, IL | ★★★★★ | 5/5 | |
| Alden Estates of Evanston | 3.7 mi | Evanston, IL | ★★★★★ | 5/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Cook, IL — 202 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Citadel of Northbrook, the — Northbrook, IL · overall 4/5
- Clark Manor — Chicago, IL · overall 3/5
- Community First Medical Center — Chicago, IL · overall 5/5
- Complete Care at Margate Park — Chicago, IL · overall 1/5abuse
- Complete Care at Sheriden Commons — Chicago, IL · overall 3/5
- Complete Care at the Boulevard — Chicago, IL · overall 1/5abuse
- Continental Nursing & Rehab Center — Chicago, IL · overall 1/5abuse
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 145741.