Citadel of Glenview,the
1700 East Lake Avenue, Glenview, IL 60025 · Cook County · 135 certified beds · avg 120 residents/day · certified since Apr 1, 1993
Part of chain: CITADEL HEALTHCARE (14 facilities, chain avg rating 3.2★)
4/5
Health inspection rating (on-site)
0
Serious findings on record
$0
Fines, last 3 years
2.62
Nurse hours/resident/day (adjusted)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (23)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jul 25, 2025 | E · Potential for harm, repeated | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. |
| Jul 25, 2025 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Jul 25, 2025 | D · Potential for harm, one-off | The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. |
| Jul 25, 2025 | D · Potential for harm, one-off | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. |
| Jul 25, 2025 | D · Potential for harm, one-off | The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. |
| Jul 25, 2025 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Jul 25, 2025 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Jul 25, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jul 25, 2025 | D · Potential for harm, one-off | The facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective. |
| Dec 4, 2023 | D · Potential for harm, one-off | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. · from a complaint |
| Dec 4, 2023 | D · Potential for harm, one-off | The facility did not provide necessary behavioral health care and services — support for residents' mental and emotional wellbeing, including conditions like depression and anxiety. · from a complaint |
| Sep 20, 2023 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Sep 20, 2023 | F · Potential for harm, facility-wide | The facility did not dispose of garbage and refuse properly. |
| Sep 20, 2023 | E · Potential for harm, repeated | The facility did not have a policy covering how food brought in by family and visitors is used and stored safely. |
| Sep 20, 2023 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint |
| Sep 20, 2023 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Sep 20, 2023 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Sep 20, 2023 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Sep 20, 2023 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Sep 20, 2023 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Sep 20, 2023 | D · Potential for harm, one-off | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Sep 20, 2023 | D · Potential for harm, one-off | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
| Sep 20, 2023 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 14 | 0 | F |
| 2025 | 9 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Illinois avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 2.62 | 2.99 | 3.95 | bottom 47% in Illinois; bottom 5% in the U.S. |
| Registered Nurse hours | 0.54 | 0.63 | 0.69 | top 45% in Illinois; bottom 43% in the U.S. |
| Weekend total nurse staffing | 2.29 | 2.67 | 3.50 | bottom 41% in Illinois; bottom 5% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.51 | 0.56 | 0.48 | top 44% in Illinois; top 32% in the U.S. |
| Total nursing staff turnover (%) | 28.0 | 44.5 | 45.8 | top 12% in Illinois; top 11% in the U.S. |
| RN turnover (%) | 30.0 | 41.8 | 42.9 | top 31% in Illinois; top 29% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.38, RN 0.70, weekend 2.96. Staffing rating: 2/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 3/5 · short-stay residents: 5/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Ab Investment Trust U/A/D 01/03/23 | Organization | 5% or Greater Direct Ownership Interest | 10% | 11/01/2020 |
| Berger, Menachem | Individual | Direct Ownership Interest | NOT APPLICABLE | 04/01/2023 |
| Graf, Marcella | Individual | Direct Ownership Interest | NOT APPLICABLE | 11/01/2020 |
| Gross, Shoshana | Individual | Direct Ownership Interest | NOT APPLICABLE | 04/01/2023 |
| Proctor, Katherine | Individual | Direct Ownership Interest | NOT APPLICABLE | 04/01/2023 |
| Ripstein, Kenneth | Individual | Direct Ownership Interest | NOT APPLICABLE | 04/01/2023 |
| Teller, Chananel | Individual | Direct Ownership Interest | NOT APPLICABLE | 04/01/2023 |
| Aaron, Jonathan | Individual | Managing Control - Governing Body | NOT APPLICABLE | 11/01/2020 |
| Aaron, Jonathan | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2020 |
| Esquivel, William | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/13/2020 |
| Esquivel, William | Individual | ADP of the SNF | NOT APPLICABLE | 11/13/2020 |
| Graf, Marcella | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2020 |
| Israel, Benjamin | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 03/16/2026 |
| Robin, Jason | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2024 |
| Robin, Jason | Individual | ADP of the SNF | NOT APPLICABLE | 05/01/2024 |
| Stern, Todd | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 07/08/2025 |
| Teller, Chananel | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2023 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "What is your policy on physical restraints, and what alternatives do you try first?"
- "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
- "How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| VI at the Glen | 0.9 mi | Glenview, IL | ★★★★★ | 5/5 | |
| Glenview Terrace | 2.2 mi | Glenview, IL | ★★★☆☆ | 3/5 | |
| Elevate Care Niles | 2.5 mi | Niles, IL | ★★★☆☆ | 3/5 | |
| Niles Nsg & Rehab Ctr | 2.6 mi | Niles, IL | ★★★★★ | 5/5 | |
| Elevate Care Abington | 2.8 mi | Glenview, IL | ★★★★☆ | 4/5 | |
| Alden Estates of Skokie | 3.0 mi | Skokie, IL | ★★★★★ | 5/5 | |
| Bella Terra Morton Grove | 3.1 mi | Morton Grove, IL | ★★☆☆☆ | 2/5 | abuse |
| Citadel of Skokie, the | 3.3 mi | Skokie, IL | ★★★★☆ | 4/5 | |
| Grove of Skokie, the | 3.4 mi | Skokie, IL | ★★★★☆ | 5/5 | |
| Warren Barr Lieberman | 3.5 mi | Skokie, IL | ★★★★☆ | 4/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 145741.