How to file a complaint about care →
No fines or payment denials in the published 3-year window.
4171 Las Palmas Square, San Diego, CA 92122 (opens Google Maps) · San Diego County · (858) 646-3400· 60 certified beds · avg 56 residents/day · certified since Jun 26, 2002 · Medicare only — not Medicaid certified
Certified for Medicare only. Medicare pays for short rehabilitation stays, not for long-term care — and this facility cannot bill Medicaid, which is what most families rely on for a long stay. Ask what a long-term stay here would cost and how it would be paid for. Who pays for nursing home care →
Part of chain: VI LIVING (9 facilities, chain avg rating 4.4★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 15 inspection findings. Open the full record below to read every finding.
The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. F-0552
The facility gave residents unnecessary mind-altering (psychotropic) medications, or used drugs in a way that restrained residents by dulling their ability to think, move, or function. F-0605
The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. F-0679
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Aug 28, 2025 | D · Potential for more than minimal harm, isolated | The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. · F-0552 |
| Aug 28, 2025 | D · Potential for more than minimal harm, isolated | The facility gave residents unnecessary mind-altering (psychotropic) medications, or used drugs in a way that restrained residents by dulling their ability to think, move, or function. · F-0605 |
| Aug 28, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. · F-0679 |
| Aug 28, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Aug 28, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · F-0757 |
| Aug 28, 2025 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Aug 12, 2025 | E · Potential for more than minimal harm, pattern | The facility did not keep residents' personal and medical information private and confidential. · from a complaint · F-0583 |
| May 7, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint · F-0760 |
| Oct 19, 2023 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
| Sep 22, 2023 | E · Potential for more than minimal harm, pattern | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint · F-0656 |
| Sep 1, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Sep 1, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Sep 1, 2023 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Sep 1, 2023 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Nov 8, 2019 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate pain management for a resident who needed it. · F-0697 |
Citations from standard inspections increased between the last two inspection cycles (4 → 6).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 1 | 0 | D |
| 2023 | 6 | 0 | E |
| 2025 | 8 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | California avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.50 | 4.31 | 3.95 | top 8% in California; top 7% in the U.S. |
| Registered Nurse hours | 1.14 | 0.61 | 0.69 | top 8% in California; top 11% in the U.S. |
| Weekend total nurse staffing | 5.05 | 3.90 | 3.50 | top 6% in California; top 6% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.77 | 0.51 | 0.48 | top 12% in California; top 13% in the U.S. |
| Total nursing staff turnover (%) | 25.6 | 36.7 | 45.8 | top 18% in California; top 8% in the U.S. |
| RN turnover (%) | 23.1 | 38.1 | 42.9 | top 24% in California; top 18% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.24, RN 1.08, weekend 4.81.Comparing with Medicare Care Compare? Care Compare shows the raw figure (5.24 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for VI at la Jolla Village. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| CC Development Group II LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 05/01/2026 |
| CC la Jolla LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 04/03/1998 |
| CC Living Holding Company LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 05/01/2026 |
| Blys, Ellen | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/26/2015 |
| Blys, Ellen | Individual | ADP of the SNF | NOT APPLICABLE | 10/26/2015 |
| Boudreau, Stephanie | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/15/2011 |
| Boudreau, Stephanie | Individual | ADP of the SNF | NOT APPLICABLE | 03/15/2011 |
| Classic Residence Management Limited Partnership | Organization | Operational/Managerial Control | NOT APPLICABLE | 10/26/2005 |
| Classic Residence Management Limited Partnership | Organization | ADP of the SNF | NOT APPLICABLE | 09/25/2025 |
| Cope, Tara | Individual | Corporate Officer | NOT APPLICABLE | 05/01/2026 |
| Cope, Tara | Individual | ADP of the SNF | NOT APPLICABLE | 06/01/2018 |
| Evraets, Melissa | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/31/2020 |
| Evraets, Melissa | Individual | ADP of the SNF | NOT APPLICABLE | 08/31/2020 |
| Koszylko, Tomek | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/15/2018 |
| Koszylko, Tomek | Individual | ADP of the SNF | NOT APPLICABLE | 10/15/2018 |
| Maslow, Cary | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/01/2019 |
| Maslow, Cary | Individual | ADP of the SNF | NOT APPLICABLE | 08/01/2019 |
| Muszynski, Thomas | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/01/2022 |
| Muszynski, Thomas | Individual | ADP of the SNF | NOT APPLICABLE | 06/01/2022 |
| Patterson, Amy | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/13/2023 |
Showing 20 of 29 parties CMS has on file for this facility; 9 are not displayed. The full list is in the CMS Ownership dataset.
CMS lists this facility under the chain VI Living — 9 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| The Springs at Pacific Regent | 0.0 mi | San Diego, CA | ★★★★★ | 5/5 | |
| La Jolla Post-Acute | 2.1 mi | La Jolla, CA | ★★★★☆ | 4/5 | |
| The Cove at la Jolla | 3.7 mi | La Jolla, CA | ★★★★★ | 4/5 | |
| Kearny Mesa Convalescent and Nursing Home | 5.5 mi | San Diego, CA | ★★★★★ | 5/5 | |
| Bayshire Torrey Pines Post-Acute | 6.1 mi | San Diego, CA | ★★★★★ | 4/5 | |
| Helen Bernardy Center D/P SNF | 6.2 mi | San Diego, CA | ★★★★★ | 5/5 | |
| The Shores Post-Acute | 6.6 mi | San Diego, CA | ★★★☆☆ | 3/5 | |
| The Pavilion at Ocean Point | 8.0 mi | San Diego, CA | ★★☆☆☆ | 2/5 | |
| Hillcrest Heights Healthcare Center | 8.7 mi | San Diego, CA | ★★★★★ | 4/5 | |
| Mission Hills Post Acute Care | 9.0 mi | San Diego, CA | ★★★★☆ | 3/5 | |
| Balboa Nursing & Rehabilitation Center | 9.4 mi | San Diego, CA | ★★★★☆ | 3/5 | |
| St. Pauls Health Care Center | 10.0 mi | San Diego, CA | ★★☆☆☆ | 2/5 | abuse |
Compare this facility with the 3 closest →
CMS records place this facility in San Diego, CA — 83 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 555793.
This page is the printable visit checklist. If your browser did not open the print dialog automatically, use File → Print (Ctrl/⌘-P).
May we use Google Analytics cookies to measure visits and pages viewed? Optional — every feature works without them. Privacy details