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The Springs at Pacific Regent
3884 Nobel Drive, San Diego, CA 92122 (opens Google Maps) · San Diego County · (858) 625-8700· 59 certified beds · avg 57 residents/day · certified since Jun 28, 1999 · Medicare only — not Medicaid certified
Certified for Medicare only. Medicare pays for short rehabilitation stays, not for long-term care — and this facility cannot bill Medicaid, which is what most families rely on for a long stay. Ask what a long-term stay here would cost and how it would be paid for. Who pays for nursing home care →
Part of chain: THE ENSIGN GROUP (342 facilities, chain avg rating 3.2★)
5/5
Health inspection rating (on-site)
inspected Aug 6, 2025
0
Serious findings on record
$0
Fines, last 3 years
3.79
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 19 inspection findings. Open the full record below to read every finding.
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. F-0655
The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. F-0755
View all 19 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Aug 6, 2025 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Aug 6, 2025 | D · Potential for more than minimal harm, isolated | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. · F-0655 |
| Aug 6, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Aug 6, 2025 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Sep 5, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
| Jul 11, 2024 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880 |
| May 17, 2024 | D · Potential for more than minimal harm, isolated | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint · F-0760 |
| Mar 8, 2024 | E · Potential for more than minimal harm, pattern | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint · F-0656 |
| Mar 8, 2024 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| Aug 25, 2023 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · F-0578 |
| Aug 25, 2023 | D · Potential for more than minimal harm, isolated | The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that. · F-0636 |
| Aug 25, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Aug 25, 2023 | D · Potential for more than minimal harm, isolated | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · F-0756 |
| Aug 25, 2023 | D · Potential for more than minimal harm, isolated | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · F-0757 |
| Aug 25, 2023 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Feb 14, 2019 | D · Potential for more than minimal harm, isolated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584 |
| Feb 14, 2019 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · F-0585 |
| Feb 14, 2019 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Feb 14, 2019 | D · Potential for more than minimal harm, isolated | The facility did not provide each resident with a nourishing, tasty, well-balanced diet that meets their daily nutritional and special dietary needs. · F-0800 |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (6 → 4).
All citationsSerious citations (G–L)
2019
All citations: 4
Serious citations (G–L): 0
2023
All citations: 6
Serious citations (G–L): 0
2024
All citations: 5
Serious citations (G–L): 0
2025
All citations: 4
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 4 | 0 | D |
| 2023 | 6 | 0 | D |
| 2024 | 5 | 0 | E |
| 2025 | 4 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityCalifornia averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.79
California average: 4.31
U.S. average: 3.95
Registered Nurse hours
This facility: 0.57
California average: 0.61
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.09
California average: 3.90
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | California avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.79 | 4.31 | 3.95 | bottom 26% in California; top 49% in the U.S. |
| Registered Nurse hours | 0.57 | 0.61 | 0.69 | top 36% in California; bottom 48% in the U.S. |
| Weekend total nurse staffing | 3.09 | 3.90 | 3.50 | bottom 7% in California; bottom 36% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.45 | 0.51 | 0.48 | top 37% in California; top 39% in the U.S. |
| Total nursing staff turnover (%) | — | 36.7 | 45.8 | — |
| RN turnover (%) | — | 38.1 | 42.9 | — |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.06, RN 0.76, weekend 4.12.Comparing with Medicare Care Compare? Care Compare shows the raw figure (5.06 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: —/5 · short-stay residents: 5/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for The Springs at Pacific Regent. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Afshar, Pouya | Individual | Managing Control - Governing Body | NOT APPLICABLE | 04/01/2022 |
| Afshar, Pouya | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2022 |
| Afshar, Pouya | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2022 |
| Burnam, Soon | Individual | Managing Control - Governing Body | NOT APPLICABLE | 10/01/2011 |
| Burnam, Soon | Individual | Corporate Officer | NOT APPLICABLE | 10/01/2011 |
| Ensign Services INC | Organization | ADP of the SNF | NOT APPLICABLE | 10/01/2011 |
| Keetch, Chad | Individual | Corporate Officer | NOT APPLICABLE | 10/01/2011 |
| Nobel Health Properties LLC | Organization | ADP of the SNF | NOT APPLICABLE | 10/01/2011 |
| Port, Barry | Individual | Corporate Officer | NOT APPLICABLE | 10/01/2011 |
| Stevenson, Matthew | Individual | Managing Control - Governing Body | NOT APPLICABLE | 07/15/2016 |
| Stevenson, Matthew | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/15/2016 |
| Stevenson, Matthew | Individual | ADP of the SNF | NOT APPLICABLE | 07/15/2016 |
| The Ensign Group INC | Organization | ADP of the SNF | NOT APPLICABLE | 10/01/2011 |
| Twomagnets LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 10/01/2011 |
| Willits, Adam | Individual | Corporate Officer | NOT APPLICABLE | 02/01/2017 |
All 15 owning or managing parties CMS has on file are shown — none excluded.
Other facilities in the same chain
CMS lists this facility under the chain The Ensign Group — 342 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Turlock Nursing and Rehabilitation Center — Turlock, CA · overall 3/5
- Ukiah Post Acute — Ukiah, CA · overall 4/5
- Upland Rehabilitation and Care Center — Upland, CA · overall 5/5
- Victoria Care Center — Ventura, CA · overall 5/5
- Victoria Healthcare and Rehabilitation Center — Costa Mesa, CA · overall 5/5
- Victoria Post Acute Care — El Cajon, CA · overall 5/5
- Villa Maria Post Acute — Santa Maria, CA · overall 5/5
- Vintage Faire Nursing & Rehabilitation Center — Modesto, CA · overall 3/5
Listed by state, then facility name — not a ranking. Showing 8 of the 341 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "What systems do you use to prevent medication errors, and what happens when one occurs?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
Also worth asking anywhere
- "Your weekend nurse staffing is reported below the California midpoint — how does the weekend schedule differ from a weekday?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "The ownership record on file lists 15 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 69 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| VI at la Jolla Village | 0.0 mi | San Diego, CA | ★★★★★ | 5/5 | |
| La Jolla Post-Acute | 2.1 mi | La Jolla, CA | ★★★★☆ | 4/5 | |
| The Cove at la Jolla | 3.7 mi | La Jolla, CA | ★★★★★ | 4/5 | |
| Kearny Mesa Convalescent and Nursing Home | 5.5 mi | San Diego, CA | ★★★★★ | 5/5 | |
| Bayshire Torrey Pines Post-Acute | 6.1 mi | San Diego, CA | ★★★★★ | 4/5 | |
| Helen Bernardy Center D/P SNF | 6.2 mi | San Diego, CA | ★★★★★ | 5/5 | |
| The Shores Post-Acute | 6.6 mi | San Diego, CA | ★★★☆☆ | 3/5 | |
| The Pavilion at Ocean Point | 8.0 mi | San Diego, CA | ★★☆☆☆ | 2/5 | |
| Hillcrest Heights Healthcare Center | 8.7 mi | San Diego, CA | ★★★★★ | 4/5 | |
| Mission Hills Post Acute Care | 9.0 mi | San Diego, CA | ★★★★☆ | 3/5 | |
| Balboa Nursing & Rehabilitation Center | 9.4 mi | San Diego, CA | ★★★★☆ | 3/5 | |
| St. Pauls Health Care Center | 9.9 mi | San Diego, CA | ★★☆☆☆ | 2/5 | abuse |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in San Diego, CA — 83 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- The Villas at Poway — Poway, CA · overall 5/5
- University Care Center — San Diego, CA · overall 5/5
- Valley Vista Post Acute — Escondido, CA · overall 4/5
- Veterans Home of California - Chula Vista — Chula Vista, CA · overall 5/5
- Victoria Post Acute Care — El Cajon, CA · overall 5/5
- Villa Coronado D/P SNF — Coronado, CA · overall 5/5
- Villa Las Palmas Healthcare Center — El Cajon, CA · overall 3/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 555739.