How to file a complaint about care →
No fines or payment denials in the published 3-year window.
650 North Main Street, Payne, OH 45880 (opens Google Maps) · Paulding County · (419) 263-0191· 40 certified beds · avg 32 residents/day · certified since Jul 30, 2018 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: VANCREST HEALTH CARE CENTERS (13 facilities, chain avg rating 4.0★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 8 inspection findings. Open the full record below to read every finding.
The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. F-0609
The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. F-0686
The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). F-0628
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Dec 23, 2025 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · F-0609 |
| Dec 23, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686 |
| Dec 23, 2025 | B · Potential for minimal harm, pattern | The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). · F-0628 |
| Oct 31, 2024 | D · Potential for more than minimal harm, isolated | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint · F-0760 |
| Jan 19, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Jan 19, 2023 | C · Potential for minimal harm, widespread | The facility did not make sure its staff were vaccinated for COVID-19 in accordance with the federal requirements in effect at the time. · F-0888 |
| Aug 22, 2019 | D · Potential for more than minimal harm, isolated | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · F-0623 |
| Aug 22, 2019 | D · Potential for more than minimal harm, isolated | The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. · F-0625 |
Citations from standard inspections increased between the last two inspection cycles (2 → 3).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 2 | 0 | D |
| 2023 | 2 | 0 | D |
| 2024 | 1 | 0 | D |
| 2025 | 3 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Ohio avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.54 | 3.45 | 3.95 | top 34% in Ohio; bottom 39% in the U.S. |
| Registered Nurse hours | 0.51 | 0.60 | 0.69 | bottom 42% in Ohio; bottom 39% in the U.S. |
| Weekend total nurse staffing | 3.24 | 3.07 | 3.50 | top 28% in Ohio; bottom 44% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.33 | 0.42 | 0.48 | bottom 38% in Ohio; bottom 39% in the U.S. |
| Total nursing staff turnover (%) | 32.1 | 48.7 | 45.8 | top 12% in Ohio; top 18% in the U.S. |
| RN turnover (%) | — | 43.9 | 42.9 | — |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.81, RN 0.55, weekend 3.49.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.81 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Vancrest of Payne. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Bagley, Jon | Individual | 5% or Greater Direct Ownership Interest | 30% | 07/19/2012 |
| McCleery, Mark | Individual | 5% or Greater Direct Ownership Interest | 20% | 07/19/2012 |
| White, Mark | Individual | 5% or Greater Direct Ownership Interest | — | 07/19/2012 |
| Bagley, Jon | Individual | Corporate Officer | NOT APPLICABLE | 07/19/2012 |
| Langenkamp, Cindy | Individual | W-2 Managing Employee | NOT APPLICABLE | 04/01/2018 |
| McCleery, Mark | Individual | Corporate Officer | NOT APPLICABLE | 07/19/2012 |
| White, Mark | Individual | Corporate Officer | NOT APPLICABLE | 07/19/2012 |
All 7 owning or managing parties CMS has on file are shown — none excluded.
CMS lists this facility under the chain Vancrest Health Care Centers — 13 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking. Showing 8 of the 12 others, continuing from this facility's own place in that list.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Gardens of Paulding the | 7.5 mi | Paulding, OH | ★★☆☆☆ | 2/5 | |
| Adams Heritage | 11.1 mi | Monroeville, IN | ★★★★★ | 5/5 | |
| Vancrest of Hicksville | 14.5 mi | Hicksville, OH | ★★★★★ | 4/5 | |
| Majestic Care of New Haven | 15.5 mi | New Haven, IN | ★★★☆☆ | 3/5 | |
| Golden Years Homestead | 16.2 mi | Fort Wayne, IN | ★★★☆☆ | 3/5 | |
| Cedars the | 16.6 mi | Leo, IN | ★★★★☆ | 4/5 | |
| Vancrest Health Care Center | 16.7 mi | Van Wert, OH | ★★★★★ | 4/5 | |
| Chateau Rehabilitation and Healthcare Center | 17.5 mi | Fort Wayne, IN | ★☆☆☆☆ | 1/5 | |
| Van Wert Manor | 17.9 mi | Van Wert, OH | ★★★★★ | 4/5 | |
| Waters of Fort Wayne Skilled Nursing Facility, the | 17.9 mi | Fort Wayne, IN | ★★★☆☆ | 3/5 | |
| Heritage Pointe of Fort Wayne | 18.6 mi | Fort Wayne, IN | ★★★★★ | 5/5 | |
| Bethlehem Woods Nursing and Rehabilitation | 18.9 mi | Fort Wayne, IN | ★★★★★ | 4/5 |
Facility data as of CMS processing date 2026-08-01. CCN 366468.
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