Heritage Pointe of Fort Wayne
5250 Heritage Parkway, Fort Wayne, IN 46835 · Allen County · 68 certified beds · avg 60 residents/day · certified since Feb 5, 2015
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (5)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Feb 10, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
| Dec 12, 2024 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Dec 12, 2024 | D · Potential for harm, one-off | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint |
| Mar 6, 2024 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Oct 20, 2023 | D · Potential for harm, one-off | The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. · from a complaint |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 1 | 0 | D |
| 2024 | 3 | 0 | F |
| 2025 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Indiana avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.62 | 3.42 | 3.95 | top 6% in Indiana; top 20% in the U.S. |
| Registered Nurse hours | 0.52 | 0.62 | 0.69 | bottom 42% in Indiana; bottom 40% in the U.S. |
| Weekend total nurse staffing | 4.24 | 3.01 | 3.50 | top 5% in Indiana; top 17% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.41 | 0.47 | 0.48 | top 49% in Indiana; top 47% in the U.S. |
| Total nursing staff turnover (%) | 14.8 | 45.9 | 45.8 | top 1% in Indiana; top 1% in the U.S. |
| RN turnover (%) | 28.6 | 40.4 | 42.9 | top 28% in Indiana; top 26% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.40, RN 0.49, weekend 4.04. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 3/5 · short-stay residents: 5/5
Who owns this facility
Government - County
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Adams County Memorial Hospital | Organization | Operational/Managerial Control | NOT APPLICABLE | 06/01/2022 |
| Blue Management Services LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2024 |
| Borne-Bauman, Candice | Individual | Managing Control - Governing Body | NOT APPLICABLE | 06/01/2022 |
| Borne-Bauman, Candice | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/01/2022 |
| Boxell, Jeffery | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2025 |
| Boxell, Jeffery | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2025 |
| Brothers, Alfred | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2025 |
| Carmer, Toni | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2025 |
| Conner, Steven | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2025 |
| Craft, Rodney | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/24/2024 |
| Craft, Rodney | Individual | ADP of the SNF | NOT APPLICABLE | 04/24/2024 |
| Evergreen Services Group Topco LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Fenstermacher, Marlene | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2025 |
| First Bank of Berne | Organization | ADP of the SNF | NOT APPLICABLE | 06/01/2022 |
| Flueckiger, Russell | Individual | Managing Control - Governing Body | NOT APPLICABLE | 06/01/2022 |
| Flueckiger, Russell | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/01/2022 |
| Forvis Mazars LLP | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Forvis Mazars LLP | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Fullbright, Shelly | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2025 |
| Healthcare Therapy Services INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Bethlehem Woods Nursing and Rehabilitation | 1.6 mi | Fort Wayne, IN | ★★★★★ | 4/5 | |
| Grey Stone Health and Rehabilitation Center | 1.7 mi | Fort Wayne, IN | ★☆☆☆☆ | 1/5 | |
| Ashton Creek Health and Rehabilitation Center | 2.3 mi | Fort Wayne, IN | ★★★★☆ | 4/5 | |
| Towne House Retirement Community | 2.9 mi | Fort Wayne, IN | ★★★★★ | 5/5 | |
| Canterbury Nursing and Rehabilitation Center | 2.9 mi | Fort Wayne, IN | ★★★★★ | 4/5 | |
| Lutheran Life Villages | 3.3 mi | Fort Wayne, IN | ★★★★★ | 5/5 | |
| University Park Rehabilitation and Healthcare | 3.8 mi | Fort Wayne, IN | ★★☆☆☆ | 1/5 | |
| Golden Years Homestead | 4.0 mi | Fort Wayne, IN | ★★★☆☆ | 3/5 | |
| Chateau Rehabilitation and Healthcare Center | 4.1 mi | Fort Wayne, IN | ★☆☆☆☆ | 1/5 | |
| Waters of Fort Wayne Skilled Nursing Facility, the | 4.3 mi | Fort Wayne, IN | ★★★☆☆ | 3/5 | |
| Glenbrook Rehabilitation & Skilled Nursing Center | 4.5 mi | Fort Wayne, IN | ★★★★★ | 4/5 | |
| Celebrate Senior Living of Fort Wayne | 4.5 mi | Fort Wayne, IN | ★★★☆☆ | 3/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 155828.