How to file a complaint about care →
No fines or payment denials in the published 3-year window.
601 Defiance Avenue, Hicksville, OH 43526 (opens Google Maps) · Defiance County · (419) 542-7795· 61 certified beds · avg 47 residents/day · certified since May 19, 1986 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: VANCREST HEALTH CARE CENTERS (13 facilities, chain avg rating 4.0★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 14 inspection findings. Open the full record below to read every finding.
The facility did not honor residents' right to manage their own money and financial affairs. F-0567
The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. F-0803
The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area. F-0919
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 7, 2026 | E · Potential for more than minimal harm, pattern | The facility did not honor residents' right to manage their own money and financial affairs. · F-0567 |
| May 7, 2026 | E · Potential for more than minimal harm, pattern | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. · F-0803 |
| May 7, 2026 | E · Potential for more than minimal harm, pattern | The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area. · F-0919 |
| May 7, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692 |
| May 7, 2026 | D · Potential for more than minimal harm, isolated | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · F-0760 |
| Apr 2, 2025 | D · Potential for more than minimal harm, isolated | The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems. · from a complaint · F-0805 |
| Jan 18, 2024 | F · Potential for more than minimal harm, widespread | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Jan 18, 2024 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| May 6, 2021 | E · Potential for more than minimal harm, pattern | The facility did not properly protect the personal money residents deposited with it for safekeeping. · F-0570 |
| May 6, 2021 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| May 6, 2021 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| May 6, 2021 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| May 6, 2021 | D · Potential for more than minimal harm, isolated | The facility did not provide timely, quality laboratory tests to meet residents' needs. · F-0770 |
| May 6, 2021 | C · Potential for minimal harm, widespread | The facility's quality committee — the internal group responsible for finding and fixing care problems — did not have the required members or did not meet at least every three months. · F-0868 |
Citations from standard inspections increased between the last two inspection cycles (2 → 5).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2021 | 6 | 0 | E |
| 2024 | 2 | 0 | F |
| 2025 | 1 | 0 | D |
| 2026 | 5 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Ohio avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.33 | 3.45 | 3.95 | top 50% in Ohio; bottom 28% in the U.S. |
| Registered Nurse hours | 0.54 | 0.60 | 0.69 | bottom 50% in Ohio; bottom 44% in the U.S. |
| Weekend total nurse staffing | 2.91 | 3.07 | 3.50 | bottom 46% in Ohio; bottom 26% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.34 | 0.42 | 0.48 | bottom 39% in Ohio; bottom 39% in the U.S. |
| Total nursing staff turnover (%) | 43.6 | 48.7 | 45.8 | top 36% in Ohio; top 46% in the U.S. |
| RN turnover (%) | 22.2 | 43.9 | 42.9 | top 16% in Ohio; top 17% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.63, RN 0.59, weekend 3.17.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.63 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Vancrest of Hicksville. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Bagley, Jon | Individual | 5% or Greater Direct Ownership Interest | 10% | 04/01/2021 |
| Gehl, Jacob | Individual | 5% or Greater Direct Ownership Interest | 5% | 04/01/2021 |
| McCleery, Mark | Individual | 5% or Greater Direct Ownership Interest | 5% | 04/01/2021 |
| Myers, Mark | Individual | 5% or Greater Direct Ownership Interest | 10% | 04/01/2021 |
| White, Carol | Individual | 5% or Greater Direct Ownership Interest | 5% | 04/01/2021 |
| White, Claire | Individual | 5% or Greater Direct Ownership Interest | — | 04/01/2021 |
| White, Mark | Individual | 5% or Greater Direct Ownership Interest | 45% | 04/01/2021 |
| White, Nicolaus | Individual | 5% or Greater Direct Ownership Interest | 10% | 04/01/2021 |
| Bagley, Jon | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2021 |
| Bradford, Martha | Individual | W-2 Managing Employee | NOT APPLICABLE | 04/01/2021 |
| Gehl, Jacob | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2021 |
| McCleery, Mark | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2021 |
| Myers, Mark | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2021 |
| Vancrest Management Corp. | Organization | Operational/Managerial Control | NOT APPLICABLE | 04/01/2021 |
| White, Carol | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2021 |
| White, Claire | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2021 |
| White, Mark | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2021 |
| White, Nicolaus | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2021 |
All 18 owning or managing parties CMS has on file are shown — none excluded.
CMS lists this facility under the chain Vancrest Health Care Centers — 13 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking. Showing 8 of the 12 others, continuing from this facility's own place in that list.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Park View Care Center | 10.4 mi | Edgerton, OH | ★★★★★ | 4/5 | |
| Pines of Dekalb | 11.7 mi | Butler, IN | ★★★★★ | 4/5 | |
| Gardens of Paulding the | 13.0 mi | Paulding, OH | ★★☆☆☆ | 2/5 | |
| Cedars the | 13.9 mi | Leo, IN | ★★★★☆ | 4/5 | |
| Vancrest of Payne | 14.5 mi | Payne, OH | ★★★★★ | 5/5 | |
| Majestic Care of Bryan | 14.8 mi | Bryan, OH | ★☆☆☆☆ | 2/5 | |
| Williams Co Hillside Country L | 15.5 mi | Bryan, OH | ★★★★☆ | 3/5 | |
| Auburn Village | 15.6 mi | Auburn, IN | ★★★☆☆ | 3/5 | |
| Betz Nursing Home | 17.0 mi | Auburn, IN | ★★★★★ | 5/5 | |
| Heritage Pointe of Fort Wayne | 19.2 mi | Fort Wayne, IN | ★★★★★ | 5/5 | |
| Grey Stone Health and Rehabilitation Center | 19.4 mi | Fort Wayne, IN | ★☆☆☆☆ | 1/5 | |
| Ashton Creek Health and Rehabilitation Center | 19.4 mi | Fort Wayne, IN | ★★★★☆ | 4/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Defiance, OH — 3 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 365680.
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