Trueman Pointe Care Center

4660 Trueman Blvd, Hilliard, OH 43026 (opens Google Maps) · Franklin County · (614) 771-4400· 72 certified beds · avg 64 residents/day · certified since Feb 16, 2009 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: FOUNDATIONS HEALTH SOLUTIONS (64 facilities, chain avg rating 4.1★)

5/5

Health inspection rating (on-site)

inspected May 20, 2026

Serious findings on record

Fines, last 3 years

3.13

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 11 inspection findings. Open the full record below to read every finding.

May 20, 2026D · Potential for more than minimal harm, isolated
The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. F-0604
May 20, 2026D · Potential for more than minimal harm, isolated
The facility gave residents unnecessary mind-altering (psychotropic) medications, or used drugs in a way that restrained residents by dulling their ability to think, move, or function. F-0605
May 20, 2026D · Potential for more than minimal harm, isolated
The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. F-0761

View all 11 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

Date	Severity	What the facility was cited for
May 20, 2026	D · Potential for more than minimal harm, isolated	The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. · F-0604
May 20, 2026	D · Potential for more than minimal harm, isolated	The facility gave residents unnecessary mind-altering (psychotropic) medications, or used drugs in a way that restrained residents by dulling their ability to think, move, or function. · F-0605
May 20, 2026	D · Potential for more than minimal harm, isolated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761
May 20, 2026	D · Potential for more than minimal harm, isolated	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842
Sep 18, 2024	D · Potential for more than minimal harm, isolated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689
Sep 18, 2024	D · Potential for more than minimal harm, isolated	The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives. · F-0806
Aug 2, 2024	D · Potential for more than minimal harm, isolated	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint · F-0686
Sep 7, 2022	D · Potential for more than minimal harm, isolated	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · F-0609
Sep 7, 2022	D · Potential for more than minimal harm, isolated	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · F-0760
Sep 7, 2022	D · Potential for more than minimal harm, isolated	The facility did not provide timely, quality laboratory tests to meet residents' needs. · F-0770
Sep 7, 2022	D · Potential for more than minimal harm, isolated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (2 → 4).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01

All citationsSerious citations (G–L)

2022

2024

2026

All bars start at zero. Exact values and supporting details remain below.

Year	Citations	Worst severity that year
2022	4	D
2024	3	D
2026	4	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01

This facilityOhio averageU.S. average

Total nurse staffing (hours per resident per day)

3.13

3.45

3.95

Registered Nurse hours

0.79

0.60

0.69

Weekend total nurse staffing

2.79

3.07

3.50

All bars start at zero. Exact values and supporting details remain below.

Measure	This facility	Ohio avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.13	3.45	3.95	bottom 36% in Ohio; bottom 19% in the U.S.
Registered Nurse hours	0.79	0.60	0.69	top 15% in Ohio; top 28% in the U.S.
Weekend total nurse staffing	2.79	3.07	3.50	bottom 37% in Ohio; bottom 20% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.75	0.42	0.48	top 7% in Ohio; top 14% in the U.S.
Total nursing staff turnover (%)	59.5	48.7	45.8	bottom 22% in Ohio; bottom 17% in the U.S.
RN turnover (%)	40.0	43.9	42.9	top 43% in Ohio; top 46% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.52, RN 0.89, weekend 3.13.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.52 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 3/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Trueman Pointe Care Center. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

Request the room type, effective date and itemized daily rate in writing.
Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Colleran, Brian	Individual	Corporate Director	NOT APPLICABLE	01/01/2021
Colleran, Brian	Individual	Corporate Officer	NOT APPLICABLE	01/01/2021
Colleran, Brian	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2021
Colleran, Brian	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2021
Flakes, Lacey	Individual	Operational/Managerial Control	NOT APPLICABLE	06/05/2023
Flakes, Lacey	Individual	ADP of the SNF	NOT APPLICABLE	06/05/2023
Foundations Health Solutions, LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	06/01/2020
Foundations Health Solutions, LLC	Organization	ADP of the SNF	NOT APPLICABLE	07/14/2025
Krystowski, John	Individual	Corporate Officer	NOT APPLICABLE	06/01/2020
Krystowski, John	Individual	Operational/Managerial Control	NOT APPLICABLE	06/01/2020
Krystowski, John	Individual	ADP of the SNF	NOT APPLICABLE	06/01/2020
Mathur, Deepa	Individual	ADP of the SNF	NOT APPLICABLE	06/01/2020

All 12 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Foundations Health Solutions — 64 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Tuscany Gardens — Pataskala, OH · overall 2/5
Venetian Gardens — Loveland, OH · overall 5/5
Veranda Gardens Nursing & Rehabilitation Center — Cincinnati, OH · overall 2/5
Waterview Pointe Nursing & Rehabilitation — Marietta, OH · overall 4/5
Woods on French Creek Nursing & Rehab Center the — Avon, OH · overall 4/5
Admirals Pointe Nursing & Rehabilitation — Huron, OH · overall 5/5
Arlington Care Center — Newark, OH · overall 3/5
Austin Trace Health and Rehabilitation — Centerville, OH · overall 4/5

Listed by state, then facility name — not a ranking. Showing 8 of the 63 others, continuing from this facility's own place in that list.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your policy on physical restraints, and what alternatives do you try first?"
"What percentage of your residents are on antipsychotic or sedating medications, and how do you work to reduce that?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"How do you keep residents' medical records accurate, complete, and secure?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How do you track each resident's food allergies and preferences, and what happens if they don't like what's served?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"

Also worth asking anywhere

"Your weekend nurse staffing is reported below the Ohio midpoint — how does the weekend schedule differ from a weekday?"
"Can I see the plan of correction for the findings in your most recent state inspection?"
"CMS reports 60% total nursing staff turnover here — who on the care team has been with you longest?"
"Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 67 within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Darby Glenn Nursing and Rehabilitation Center	1.2 mi	Hilliard, OH	★★★★★	4/5
Norwich Springs Health Campus	1.2 mi	Hilliard, OH	★★★★☆	3/5
Mill Run Care Center	1.7 mi	Hilliard, OH	★★★☆☆	2/5
Mayfair Village Nursing Care Center	1.9 mi	Columbus, OH	★★☆☆☆	2/5
The Sanctuary at Tuttle Crossing	2.1 mi	Dublin, OH	★☆☆☆☆	1/5	abuse
Friendship Village of Dublin	2.9 mi	Dublin, OH	★★★★☆	3/5
Crown Pointe Care Center	3.2 mi	Columbus, OH	★★★★☆	3/5
Sapphire Rehabilitation and Care Center	3.2 mi	Columbus, OH	★☆☆☆☆	1/5	SFF
Grand the	3.7 mi	Dublin, OH	★★★☆☆	2/5
Dublin Post Acute	3.8 mi	Dublin, OH	★☆☆☆☆	1/5	SFF
Columbus Alzheimer's Care Ctr	4.5 mi	Columbus, OH	★★☆☆☆	1/5
The Convalarium of Dublin	4.6 mi	Dublin, OH	★☆☆☆☆	1/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Franklin, OH — 57 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Wesley Glen Health Services Corp — Columbus, OH · overall 5/5
Wesley Woods at New Albany — New Albany, OH · overall 5/5
West Park Care Center LLC — Columbus, OH · overall 1/5
Westerville Post Acute — Westerville, OH · overall 1/5
Westerwood Rehabilitation — Columbus, OH · overall 5/5
Wexner Heritage House — Columbus, OH · overall 2/5
Willow Brook Christian Home — Columbus, OH · overall 5/5
Worthington Christian Village — Columbus, OH · overall 5/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Hilliard →

Facility data as of CMS processing date 2026-08-01. CCN 366374.

This page is the printable visit checklist. If your browser did not open the print dialog automatically, use File → Print (Ctrl/⌘-P).

The Care File

Visit checklist — Trueman Pointe Care Center

4660 Trueman Blvd, Hilliard, OH 43026 · (614) 771-4400

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "What is your policy on physical restraints, and what alternatives do you try first?"
☐ "What percentage of your residents are on antipsychotic or sedating medications, and how do you work to reduce that?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How do you track each resident's food allergies and preferences, and what happens if they don't like what's served?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "Your weekend nurse staffing is reported below the Ohio midpoint — how does the weekend schedule differ from a weekday?"
☐ "Can I see the plan of correction for the findings in your most recent state inspection?"
☐ "CMS reports 60% total nursing staff turnover here — who on the care team has been with you longest?"
☐ "Can I visit again unannounced, at a mealtime or on a weekend?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 366374 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)