Crown Pointe Care Center

Name: Crown Pointe Care Center
Address: 1850 CROWN PARK COURT, Columbus, OH, 43235, US
Telephone: 6144597293

1850 Crown Park Court, Columbus, OH 43235 · Franklin County · 90 certified beds · avg 82 residents/day · certified since Sep 2, 1993

Part of chain: FOUNDATIONS HEALTH SOLUTIONS (64 facilities, chain avg rating 4.1★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.04

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (35)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Feb 20, 2026	E · Potential for harm, repeated	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · from a complaint
Jul 28, 2025	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint
Jul 28, 2025	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
Jul 28, 2025	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint
Jul 28, 2025	D · Potential for harm, one-off	The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that.
Jul 28, 2025	D · Potential for harm, one-off	The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require.
Jul 28, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jul 28, 2025	D · Potential for harm, one-off	The facility did not provide specialized rehabilitation services — like physical, occupational, or speech therapy — by qualified staff when a doctor ordered them for a resident.
Jul 28, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Jul 28, 2025	C · Minimal risk, facility-wide	The facility did not make its inspection results easy for residents to see, or made it hard for residents to contact advocacy agencies like the ombudsman.
Oct 10, 2024	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Mar 13, 2024	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Mar 13, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Mar 13, 2024	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
Mar 13, 2024	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Mar 13, 2024	D · Potential for harm, one-off	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Mar 13, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Mar 13, 2024	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Mar 13, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Mar 13, 2024	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Mar 13, 2024	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
Mar 13, 2024	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Mar 13, 2024	D · Potential for harm, one-off	The facility did not provide or obtain laboratory tests when a doctor ordered them, or did not promptly report the results back to the doctor who ordered them.
Mar 13, 2024	D · Potential for harm, one-off	The facility did not make sure special medical diets — like low-sodium or diabetic diets — were properly ordered by the resident's doctor or managed by a qualified dietitian as state law allows.
Mar 13, 2024	D · Potential for harm, one-off	The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors.
Mar 13, 2024	D · Potential for harm, one-off	The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests.
Oct 14, 2023	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Aug 31, 2021	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Aug 31, 2021	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Aug 31, 2021	D · Potential for harm, one-off	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave.
Aug 31, 2021	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Aug 31, 2021	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Aug 31, 2021	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Aug 31, 2021	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Aug 31, 2021	D · Potential for harm, one-off	The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (15 → 9).

Year	Citations	Worst severity that year
2021	8	F
2023	1	D
2024	16	F
2025	9	F
2026	1	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Ohio avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.04	3.45	3.95	bottom 28% in Ohio; bottom 15% in the U.S.
Registered Nurse hours	0.53	0.60	0.69	bottom 46% in Ohio; bottom 42% in the U.S.
Weekend total nurse staffing	2.79	3.07	3.50	bottom 36% in Ohio; bottom 20% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.45	0.42	0.48	top 34% in Ohio; top 40% in the U.S.
Total nursing staff turnover (%)	41.8	48.7	45.8	top 32% in Ohio; top 41% in the U.S.
RN turnover (%)	46.2	43.9	42.9	bottom 45% in Ohio; bottom 42% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.29, RN 0.57, weekend 3.02. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 3/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Colleran, Brian	Individual	Corporate Director	NOT APPLICABLE	01/01/2019
Colleran, Brian	Individual	Corporate Officer	NOT APPLICABLE	01/01/2019
Colleran, Brian	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2019
Colleran, Brian	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2019
Foundations Health Solutions, LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	01/01/2019
Foundations Health Solutions, LLC	Organization	ADP of the SNF	NOT APPLICABLE	04/07/2025
Hirsel, Victoria	Individual	Operational/Managerial Control	NOT APPLICABLE	11/04/2024
Hirsel, Victoria	Individual	ADP of the SNF	NOT APPLICABLE	11/04/2024
Krystowski, John	Individual	Corporate Officer	NOT APPLICABLE	06/01/2018
Krystowski, John	Individual	Operational/Managerial Control	NOT APPLICABLE	06/01/2018
Krystowski, John	Individual	ADP of the SNF	NOT APPLICABLE	06/01/2018
Ratnarajah, Gokulan	Individual	ADP of the SNF	NOT APPLICABLE	06/29/2001

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
"If my family member falls or their condition changes, exactly when and how will I be notified?"
"How soon after admission is a full assessment completed, and how are the findings shared with the family?"
"How do you make sure resident assessments are completed and submitted to the state on time?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How quickly do residents start therapy after a doctor orders it, and who provides it?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Sapphire Rehabilitation and Care Center	1.0 mi	Columbus, OH	★☆☆☆☆	1/5	SFF
Mayfair Village Nursing Care Center	1.5 mi	Columbus, OH	★★☆☆☆	2/5
Columbus Alzheimer's Care Ctr	1.7 mi	Columbus, OH	★★☆☆☆	1/5
Wesley Glen Health Services Corp	2.6 mi	Columbus, OH	★★★★★	5/5
Friendship Village of Dublin	2.7 mi	Dublin, OH	★★★★☆	3/5
Dublin Post Acute	2.8 mi	Dublin, OH	★☆☆☆☆	1/5	SFF
Riverview	2.9 mi	Columbus, OH	★★★☆☆	2/5
The Sanctuary at Tuttle Crossing	2.9 mi	Dublin, OH	★☆☆☆☆	1/5	abuse
Trueman Pointe Care Center	3.2 mi	Hilliard, OH	★★★★★	5/5
Laurels of Worthington, the	3.4 mi	Worthington, OH	★★★☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Columbus →

Facility data as of CMS processing date 2026-08-01. CCN 365929.

The Care File

Visit checklist — Crown Pointe Care Center

1850 Crown Park Court, Columbus, OH 43235 · 6144597293

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "How soon after admission is a full assessment completed, and how are the findings shared with the family?"
☐ "How do you make sure resident assessments are completed and submitted to the state on time?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How quickly do residents start therapy after a doctor orders it, and who provides it?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 365929 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)