West Park Care Center LLC

Name: West Park Care Center LLC
Address: 1700 HEINZERLING DRIVE, Columbus, OH, 43223, US
Telephone: 6142744222

1700 Heinzerling Drive, Columbus, OH 43223 · Franklin County · 99 certified beds · avg 89 residents/day · certified since Sep 13, 1990

Part of chain: OPTALIS HEALTH & REHABILITATION (36 facilities, chain avg rating 2.4★)

1/5

Health inspection rating (on-site)

Serious findings on record

$24,115

Fines, last 3 years

2.80

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 1/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, one-off · Jun 30, 2022 · F-0678

The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes.

Why it matters: In a cardiac or breathing emergency, failure to start CPR promptly can be the difference between life and death.

Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.

Corrected: Jul 28, 2022 (Deficient, Provider has date of correction)

▲ Actual harm, one-off · Mar 6, 2025 · F-0692

The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.

Why it matters: Malnutrition and dehydration can quickly weaken a resident and lead to serious complications.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Mar 31, 2025 (Deficient, Provider has date of correction)

▲ Actual harm, one-off · Mar 6, 2025 · F-0740

The facility did not provide necessary behavioral health care and services — support for residents' mental and emotional wellbeing, including conditions like depression and anxiety.

Why it matters: A resident's untreated mental health needs can worsen and take a toll on their physical health too.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Mar 31, 2025 (Deficient, Provider has date of correction)

▲ Actual harm, one-off · Jun 30, 2022 · F-0689

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Jul 28, 2022 (Deficient, Provider has date of correction)

All citations in the current public record (30)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 6, 2025	▲ G · Actual harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Mar 6, 2025	▲ G · Actual harm, one-off	The facility did not provide necessary behavioral health care and services — support for residents' mental and emotional wellbeing, including conditions like depression and anxiety.
Mar 6, 2025	E · Potential for harm, repeated	The facility did not properly protect the personal money residents deposited with it for safekeeping.
Mar 6, 2025	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Mar 6, 2025	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Mar 6, 2025	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Mar 6, 2025	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Mar 6, 2025	D · Potential for harm, one-off	The facility allowed residents to lose the ability to do daily activities — like bathing, dressing, and eating — when there was no medical reason for the decline. Good care helps residents keep the abilities they have.
Mar 6, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Mar 6, 2025	D · Potential for harm, one-off	The facility did not provide proper care for residents with a colostomy, urostomy, or ileostomy — surgical openings in the abdomen that let waste leave the body into a pouch. These require regular, skilled attention to stay clean and healthy.
Mar 6, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Mar 6, 2025	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Mar 6, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Mar 6, 2025	D · Potential for harm, one-off	The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life.
Feb 8, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Nov 28, 2023	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
Jun 30, 2022	▲ J · Immediate jeopardy, one-off	The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes.
Jun 30, 2022	▲ G · Actual harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jun 30, 2022	F · Potential for harm, facility-wide	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Jun 30, 2022	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jun 30, 2022	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jun 30, 2022	D · Potential for harm, one-off	The facility did not let a resident help develop and carry out their own plan of care — the written roadmap of the services and support they'll receive, built around their personal goals and preferences.
Jun 30, 2022	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Jun 30, 2022	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Jun 30, 2022	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Jun 30, 2022	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Jun 30, 2022	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Jun 30, 2022	D · Potential for harm, one-off	The facility did not provide timely, quality laboratory tests to meet residents' needs.
Feb 6, 2020	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Feb 6, 2020	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (12 → 14).

Year	Citations	Serious (G–L)	Worst severity that year
2020	2	0	D
2022	12	2	J ▲
2023	1	0	D
2024	1	0	D
2025	14	2	G ▲

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $24,115.

Date	Type	Amount / length
Mar 6, 2025	Fine	$24,115

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Ohio avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	2.80	3.45	3.95	bottom 13% in Ohio; bottom 8% in the U.S.
Registered Nurse hours	0.34	0.60	0.69	bottom 10% in Ohio; bottom 14% in the U.S.
Weekend total nurse staffing	2.62	3.07	3.50	bottom 20% in Ohio; bottom 13% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.33	0.42	0.48	bottom 37% in Ohio; bottom 38% in the U.S.
Total nursing staff turnover (%)	63.6	48.7	45.8	bottom 14% in Ohio; bottom 11% in the U.S.
RN turnover (%)	70.8	43.9	42.9	bottom 12% in Ohio; bottom 11% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.31, RN 0.40, weekend 3.10. Staffing rating: 1/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Om Holdco 2 LLC	Organization	5% or Greater Direct Ownership Interest	100%	06/01/2022
Optalis LP Investors 2 LLC	Organization	5% or Greater Indirect Ownership Interest	10%	06/01/2022
Optum Management Solutions. INC	Organization	Indirect Ownership Interest	NOT APPLICABLE	06/01/2022
SNW LLC	Organization	5% or Greater Indirect Ownership Interest	30%	06/01/2022
Charles Franklin LLC	Organization	ADP of the SNF	NOT APPLICABLE	06/01/2022
Charles Westland LLC	Organization	ADP of the SNF	NOT APPLICABLE	06/01/2022
Cliftonlarsonallen LLP	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2025
Forbright Bank	Organization	ADP of the SNF	NOT APPLICABLE	02/16/2026
Hemant Shah 2018 Irrevocable Trust	Organization	ADP of the SNF	NOT APPLICABLE	06/01/2022
Obs of Oh LLC	Organization	ADP of the SNF	NOT APPLICABLE	01/28/2026
Om Holdco 2 LLC	Organization	ADP of the SNF	NOT APPLICABLE	06/01/2022
Optalis LP Investors 2 LLC	Organization	ADP of the SNF	NOT APPLICABLE	06/01/2022
Paar 108 LLC	Organization	ADP of the SNF	NOT APPLICABLE	06/01/2022
Pinal R. Patel 2017 Irrevocable Trust F/B/O Aarna R. Patel	Organization	ADP of the SNF	NOT APPLICABLE	06/01/2022
Pinal R. Patel 2017 Irrevocable Trust F/B/O Ansh R. Patel	Organization	ADP of the SNF	NOT APPLICABLE	06/01/2022
Pinal R. Patel 2020 Irrevocable Family Trust Uad 10-6-2020	Organization	ADP of the SNF	NOT APPLICABLE	06/01/2022
Rajan G Patel 2020 Irr Fam Tr Uad 12-3-2020	Organization	ADP of the SNF	NOT APPLICABLE	06/01/2022
Schlaupitz Madhavan	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2025
Scott, Mary	Individual	ADP of the SNF	NOT APPLICABLE	01/28/2026
SNW LLC	Organization	ADP of the SNF	NOT APPLICABLE	06/01/2022

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Are staff on every shift trained and certified in CPR, and how do they know each resident's resuscitation wishes?"
"How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
"What mental health services do you provide on-site, and who delivers them?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How is residents' personal money protected and tracked, and how can families review the account statements?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"If my family member falls or their condition changes, exactly when and how will I be notified?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Embassy of Woodview	0.0 mi	Columbus, OH	★★☆☆☆	2/5
Columbus Healthcare Center	2.3 mi	Columbus, OH	★★☆☆☆	1/5
Monterey Care Center	2.7 mi	Grove City, OH	★★☆☆☆	2/5
Scioto Pointe	2.9 mi	Columbus, OH	★★☆☆☆	2/5
Majestic Care of Columbus LLC	3.5 mi	Columbus, OH	★★★★★	4/5
Laurels of West Columbus, the	4.1 mi	Columbus, OH	★☆☆☆☆	1/5	abuse
First Community Village Healthcare Ctr	4.7 mi	Columbus, OH	★★★★☆	3/5
Ohio Living Westminster-Thurber	4.8 mi	Columbus, OH	★★★☆☆	2/5
Capital City Gardens Rehabilitation and Nursing Ce	4.8 mi	Columbus, OH	★★☆☆☆	1/5
Scioto Rehabilitation & Care Center	5.0 mi	Columbus, OH	★☆☆☆☆	1/5
Meadow Grove Transitional Care	5.2 mi	Grove City, OH	★★★☆☆	4/5
Bella Terrace Rehabilitation and Nursing Center	6.6 mi	Columbus, OH	★★☆☆☆	1/5

Compare this facility with the 3 closest →

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Facility data as of CMS processing date 2026-08-01. CCN 365799.

The Care File

Visit checklist — West Park Care Center LLC

1700 Heinzerling Drive, Columbus, OH 43223 · 6142744222

Health inspection rating 1/5 · CMS overall 1/5· Fines (3y): $24,115

Most serious findings on record:

▲ Jun 30, 2022 (F-0678, Immediate jeopardy, one-off): The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes.
▲ Mar 6, 2025 (F-0692, Actual harm, one-off): The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
▲ Mar 6, 2025 (F-0740, Actual harm, one-off): The facility did not provide necessary behavioral health care and services — support for residents' mental and emotional wellbeing, including conditions like depression and anxiety.

Questions for the administrator:

☐ "Are staff on every shift trained and certified in CPR, and how do they know each resident's resuscitation wishes?"
☐ "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
☐ "What mental health services do you provide on-site, and who delivers them?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How is residents' personal money protected and tracked, and how can families review the account statements?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 365799 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)