Westerwood Rehabilitation

Name: Westerwood Rehabilitation
Address: 5757 PONDEROSA DRIVE, Columbus, OH, 43231, US
Telephone: 6148908282

5757 Ponderosa Drive, Columbus, OH 43231 · Franklin County · 75 certified beds · avg 61 residents/day · certified since Nov 3, 1978

Part of chain: UNITED CHURCH HOMES (9 facilities, chain avg rating 3.9★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.28

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (19)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Feb 12, 2026	D · Potential for harm, one-off	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
Feb 12, 2026	D · Potential for harm, one-off	The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that.
Feb 12, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Feb 12, 2026	D · Potential for harm, one-off	The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids.
Feb 12, 2026	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Feb 12, 2026	D · Potential for harm, one-off	The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems.
Feb 12, 2026	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
May 30, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
May 21, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Apr 4, 2024	D · Potential for harm, one-off	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Apr 4, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Apr 4, 2024	D · Potential for harm, one-off	The facility did not provide routine dental care and 24-hour emergency dental care for residents.
Apr 4, 2024	D · Potential for harm, one-off	The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives. · from a complaint
Apr 4, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Jan 11, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Jan 11, 2024	D · Potential for harm, one-off	The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life. · from a complaint
Dec 6, 2023	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Apr 7, 2022	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Apr 7, 2022	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (5 → 7).

Year	Citations	Worst severity that year
2022	2	E
2023	1	D
2024	8	D
2025	1	D
2026	7	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Ohio avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.28	3.45	3.95	top 10% in Ohio; top 30% in the U.S.
Registered Nurse hours	0.86	0.60	0.69	top 10% in Ohio; top 23% in the U.S.
Weekend total nurse staffing	3.84	3.07	3.50	top 9% in Ohio; top 28% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.48	0.42	0.48	top 29% in Ohio; top 35% in the U.S.
Total nursing staff turnover (%)	30.8	48.7	45.8	top 9% in Ohio; top 16% in the U.S.
RN turnover (%)	14.3	43.9	42.9	top 8% in Ohio; top 7% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.32, RN 0.87, weekend 3.88. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Chanak, Laura	Individual	W-2 Managing Employee	NOT APPLICABLE	01/01/2015
Chanak, Laura	Individual	Corporate Director	NOT APPLICABLE	10/01/2013
Eley, Aubrey	Individual	W-2 Managing Employee	NOT APPLICABLE	01/01/2015
Eley, Aubrey	Individual	Corporate Director	NOT APPLICABLE	05/21/2014
Eley, Aubrey	Individual	Operational/Managerial Control	NOT APPLICABLE	05/13/2014
United Church Homes Management, INC.	Organization	Operational/Managerial Control	NOT APPLICABLE	01/01/2015

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
"How soon after admission is a full assessment completed, and how are the findings shared with the family?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How do you arrange eye and hearing care for residents, including appointments and equipment like glasses or hearing aids?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"How do you handle residents who need modified food textures, and how do you make those meals appetizing?"
"How do you keep residents' medical records accurate, complete, and secure?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Forest Hills Center	0.5 mi	Columbus, OH	★★☆☆☆	1/5
Westerville Post Acute	1.4 mi	Westerville, OH	★☆☆☆☆	1/5
The Laurels of Walden Park	2.1 mi	Columbus, OH	★☆☆☆☆	1/5
Inniswood Health and Rehabilitation	2.5 mi	Westerville, OH	★☆☆☆☆	2/5
Buckeye Terrace Rehabilitation and Nursing Center	2.8 mi	Westerville, OH	★★☆☆☆	2/5
Landings of Westerville Health and Rehab the	3.3 mi	Westerville, OH	★★★★★	4/5
Laurels of Worthington, the	4.3 mi	Worthington, OH	★★★☆☆	2/5
Laurels of Norworth the	4.3 mi	Worthington, OH	★☆☆☆☆	1/5
The Laurels of Gahanna	4.4 mi	Columbus, OH	★★☆☆☆	1/5	SFF
Wesley Glen Health Services Corp	4.5 mi	Columbus, OH	★★★★★	5/5
Highbanks Care Center	5.1 mi	Columbus, OH	★★★★★	4/5
Willow Brook Christian Home	5.2 mi	Columbus, OH	★★★★★	3/5

Compare this facility with the 3 closest →

All facilities in Columbus →

Facility data as of CMS processing date 2026-08-01. CCN 365399.

The Care File

Visit checklist — Westerwood Rehabilitation

5757 Ponderosa Drive, Columbus, OH 43231 · 6148908282

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
☐ "How soon after admission is a full assessment completed, and how are the findings shared with the family?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How do you arrange eye and hearing care for residents, including appointments and equipment like glasses or hearing aids?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "How do you handle residents who need modified food textures, and how do you make those meals appetizing?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 365399 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)