Trueman Pointe Care Center
4660 Trueman Blvd, Hilliard, OH 43026 · Franklin County · 72 certified beds · avg 64 residents/day · certified since Feb 16, 2009
Part of chain: FOUNDATIONS HEALTH SOLUTIONS (64 facilities, chain avg rating 4.1★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (11)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 20, 2026 | D · Potential for harm, one-off | The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. |
| May 20, 2026 | D · Potential for harm, one-off | The facility gave residents unnecessary mind-altering (psychotropic) medications, or used drugs in a way that restrained residents by dulling their ability to think, move, or function. |
| May 20, 2026 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| May 20, 2026 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| Sep 18, 2024 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Sep 18, 2024 | D · Potential for harm, one-off | The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives. |
| Aug 2, 2024 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint |
| Sep 7, 2022 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. |
| Sep 7, 2022 | D · Potential for harm, one-off | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. |
| Sep 7, 2022 | D · Potential for harm, one-off | The facility did not provide timely, quality laboratory tests to meet residents' needs. |
| Sep 7, 2022 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (2 → 4).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 4 | 0 | D |
| 2024 | 3 | 0 | D |
| 2026 | 4 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Ohio avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.13 | 3.45 | 3.95 | bottom 36% in Ohio; bottom 19% in the U.S. |
| Registered Nurse hours | 0.79 | 0.60 | 0.69 | top 15% in Ohio; top 28% in the U.S. |
| Weekend total nurse staffing | 2.79 | 3.07 | 3.50 | bottom 37% in Ohio; bottom 20% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.75 | 0.42 | 0.48 | top 7% in Ohio; top 14% in the U.S. |
| Total nursing staff turnover (%) | 59.5 | 48.7 | 45.8 | bottom 22% in Ohio; bottom 17% in the U.S. |
| RN turnover (%) | 40.0 | 43.9 | 42.9 | top 43% in Ohio; top 46% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.52, RN 0.89, weekend 3.13. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 3/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Colleran, Brian | Individual | Corporate Director | NOT APPLICABLE | 01/01/2021 |
| Colleran, Brian | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2021 |
| Colleran, Brian | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2021 |
| Colleran, Brian | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2021 |
| Flakes, Lacey | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/05/2023 |
| Flakes, Lacey | Individual | ADP of the SNF | NOT APPLICABLE | 06/05/2023 |
| Foundations Health Solutions, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 06/01/2020 |
| Foundations Health Solutions, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 07/14/2025 |
| Krystowski, John | Individual | Corporate Officer | NOT APPLICABLE | 06/01/2020 |
| Krystowski, John | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/01/2020 |
| Krystowski, John | Individual | ADP of the SNF | NOT APPLICABLE | 06/01/2020 |
| Mathur, Deepa | Individual | ADP of the SNF | NOT APPLICABLE | 06/01/2020 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your policy on physical restraints, and what alternatives do you try first?"
- "What percentage of your residents are on antipsychotic or sedating medications, and how do you work to reduce that?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "How do you track each resident's food allergies and preferences, and what happens if they don't like what's served?"
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Darby Glenn Nursing and Rehabilitation Center | 1.2 mi | Hilliard, OH | ★★★★★ | 4/5 | |
| Norwich Springs Health Campus | 1.2 mi | Hilliard, OH | ★★★★☆ | 3/5 | |
| Mill Run Care Center | 1.7 mi | Hilliard, OH | ★★★☆☆ | 2/5 | |
| Mayfair Village Nursing Care Center | 1.9 mi | Columbus, OH | ★★☆☆☆ | 2/5 | |
| The Sanctuary at Tuttle Crossing | 2.1 mi | Dublin, OH | ★☆☆☆☆ | 1/5 | abuse |
| Friendship Village of Dublin | 2.9 mi | Dublin, OH | ★★★★☆ | 3/5 | |
| Crown Pointe Care Center | 3.2 mi | Columbus, OH | ★★★★☆ | 3/5 | |
| Sapphire Rehabilitation and Care Center | 3.2 mi | Columbus, OH | ★☆☆☆☆ | 1/5 | SFF |
| Grand the | 3.7 mi | Dublin, OH | ★★★☆☆ | 2/5 | |
| Dublin Post Acute | 3.8 mi | Dublin, OH | ★☆☆☆☆ | 1/5 | SFF |
| Columbus Alzheimer's Care Ctr | 4.5 mi | Columbus, OH | ★★☆☆☆ | 1/5 | |
| The Convalarium of Dublin | 4.6 mi | Dublin, OH | ★☆☆☆☆ | 1/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 366374.