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No fines or payment denials in the published 3-year window.
934 State Route 28, Milford, OH 45150 (opens Google Maps) · Clermont County · (513) 831-1770· 136 certified beds · avg 127 residents/day · certified since Apr 3, 1980 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: CIENA HEALTHCARE/LAUREL HEALTH CARE (81 facilities, chain avg rating 2.8★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 15 inspection findings. Open the full record below to read every finding.
The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint F-0550
The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint F-0584
The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint F-0657
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Feb 10, 2026 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint · F-0550 |
| Feb 10, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint · F-0584 |
| Feb 10, 2026 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint · F-0657 |
| Feb 10, 2026 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Jan 24, 2025 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880 |
| Sep 26, 2024 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
| Apr 25, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint · F-0686 |
| Apr 25, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · from a complaint · F-0690 |
| Aug 21, 2023 | E · Potential for more than minimal harm, pattern | The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. · from a complaint · F-0679 |
| Feb 15, 2023 | D · Potential for more than minimal harm, isolated | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · F-0693 |
| Feb 15, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Dec 5, 2019 | E · Potential for more than minimal harm, pattern | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Dec 5, 2019 | E · Potential for more than minimal harm, pattern | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · F-0804 |
| Dec 5, 2019 | D · Potential for more than minimal harm, isolated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584 |
| Dec 5, 2019 | D · Potential for more than minimal harm, isolated | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759 |
Citations from standard inspections increased between the last two inspection cycles (2 → 4).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 4 | 0 | E |
| 2023 | 3 | 0 | E |
| 2024 | 3 | 0 | D |
| 2025 | 1 | 0 | D |
| 2026 | 4 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Ohio avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.41 | 3.45 | 3.95 | top 43% in Ohio; bottom 32% in the U.S. |
| Registered Nurse hours | 0.51 | 0.60 | 0.69 | bottom 43% in Ohio; bottom 40% in the U.S. |
| Weekend total nurse staffing | 2.96 | 3.07 | 3.50 | top 48% in Ohio; bottom 29% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.24 | 0.42 | 0.48 | bottom 17% in Ohio; bottom 20% in the U.S. |
| Total nursing staff turnover (%) | 44.2 | 48.7 | 45.8 | top 38% in Ohio; top 48% in the U.S. |
| RN turnover (%) | 60.9 | 43.9 | 42.9 | bottom 22% in Ohio; bottom 20% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.62, RN 0.54, weekend 3.13.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.62 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for The Laurels of Milford. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Laurel Health Care Holdings, INC. | Organization | 5% or Greater Indirect Ownership Interest | 100% | 06/30/2018 |
| Laurel Ohio Operations Group, LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 06/01/2018 |
| Broughton, Tiffany | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/21/2018 |
| Broughton, Tiffany | Individual | ADP of the SNF | NOT APPLICABLE | 11/21/2018 |
| Clermont Nursing Realty, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 06/30/2018 |
| Donnelly, Walter | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Donnelly, Walter | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Khan, Anis | Individual | Managing Control - Governing Body | NOT APPLICABLE | 06/30/2018 |
| Khan, Anis | Individual | ADP of the SNF | NOT APPLICABLE | 06/30/2018 |
| Laurel Health Care Company | Organization | Operational/Managerial Control | NOT APPLICABLE | 06/30/2018 |
| Laurel Health Care Company | Organization | ADP of the SNF | NOT APPLICABLE | 03/27/2025 |
| Qazi, Mohammad | Individual | Managing Control - Governing Body | NOT APPLICABLE | 06/30/2018 |
| Qazi, Mohammad | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/30/2018 |
| Qazi, Mohammad | Individual | ADP of the SNF | NOT APPLICABLE | 06/30/2018 |
| Stobb, David | Individual | ADP of the SNF | NOT APPLICABLE | 06/30/2018 |
| Zenith Financial Group, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 08/01/2022 |
All 16 owning or managing parties CMS has on file are shown — none excluded.
CMS lists this facility under the chain Ciena Healthcare/Laurel Health Care — 81 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking. Showing 8 of the 80 others, continuing from this facility's own place in that list.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Arbors at Milford | 0.7 mi | Milford, OH | ★★☆☆☆ | 2/5 | abuse |
| S.e.m. Haven Health Care Center | 2.3 mi | Milford, OH | ★★★★★ | 4/5 | |
| Otterbein Loveland | 2.7 mi | Loveland, OH | ★☆☆☆☆ | 2/5 | |
| Florentine Gardens | 2.8 mi | Loveland, OH | ★★★★☆ | 4/5 | |
| Venetian Gardens | 4.7 mi | Loveland, OH | ★★★★★ | 5/5 | |
| Madeira Healthcare Center | 5.2 mi | Cincinnati, OH | ★★★★☆ | 3/5 | |
| Kenwood Terrace Healthcare Center | 5.7 mi | Cincinnati, OH | ★★★★☆ | 3/5 | |
| Loveland Care Center | 5.8 mi | Loveland, OH | ★★★☆☆ | 3/5 | |
| Courtyard at Seasons | 5.8 mi | Cincinnati, OH | ★★★★☆ | 3/5 | |
| Forest Hills Healthcare Center. | 5.8 mi | Cincinnati, OH | ★★★★☆ | 3/5 | |
| Montgomery Care Center | 5.8 mi | Cincinnati, OH | ★★★☆☆ | 3/5 | |
| Twin Lakes | 5.9 mi | Cincinnati, OH | ★★★★★ | 5/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Clermont, OH — 15 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 365443.
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