Glen the

Name: Glen the
Address: 4300 GLENESTE-WITHAMSVILLE ROAD, Cincinnati, OH, 45245, US
Telephone: 5137690511

4300 Gleneste-Withamsville Road, Cincinnati, OH 45245 · Clermont County · 54 certified beds · avg 50 residents/day · certified since Aug 1, 2018 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: TRILOGY HEALTH SERVICES (123 facilities, chain avg rating 4.2★)

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.41

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (9)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Dec 11, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jan 31, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Aug 28, 2019	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Aug 28, 2019	D · Potential for harm, one-off	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
Aug 28, 2019	D · Potential for harm, one-off	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Aug 28, 2019	D · Potential for harm, one-off	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave.
Aug 28, 2019	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Aug 28, 2019	D · Potential for harm, one-off	The facility did not provide timely, quality laboratory tests to meet residents' needs.
Aug 28, 2019	C · Minimal risk, facility-wide	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.

Inspection trend by year

Year	Citations	Worst severity that year
2019	7	F
2024	1	E
2025	1	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Ohio avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.41	3.45	3.95	top 43% in Ohio; bottom 32% in the U.S.
Registered Nurse hours	0.71	0.60	0.69	top 24% in Ohio; top 35% in the U.S.
Weekend total nurse staffing	2.99	3.07	3.50	top 45% in Ohio; bottom 30% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.64	0.42	0.48	top 11% in Ohio; top 20% in the U.S.
Total nursing staff turnover (%)	43.3	48.7	45.8	top 36% in Ohio; top 45% in the U.S.
RN turnover (%)	25.0	43.9	42.9	top 20% in Ohio; top 20% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.04, RN 0.85, weekend 3.54. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Continental Merger Sub LLC	Organization	5% or Greater Indirect Ownership Interest	—	10/01/2021
Northstar Healthcare Income INC	Organization	5% or Greater Indirect Ownership Interest	—	10/01/2021
Northstar Healthcare Income Operating Partnership LP	Organization	5% or Greater Indirect Ownership Interest	—	10/01/2021
Trilogy Holdings Nt-Hci, LLC	Organization	5% or Greater Indirect Ownership Interest	—	10/01/2021
Barney, Leigh	Individual	Corporate Officer	NOT APPLICABLE	11/01/2019
Bryant, William	Individual	Corporate Officer	NOT APPLICABLE	01/05/2016
Bufford, Randall	Individual	Corporate Officer	NOT APPLICABLE	11/01/2019
Conner, Gregory	Individual	Corporate Officer	NOT APPLICABLE	06/03/2021
Corbin, Kathy	Individual	W-2 Managing Employee	NOT APPLICABLE	05/16/2018
Davis, David	Individual	Corporate Officer	NOT APPLICABLE	08/21/2017
Fightmaster, Lisa	Individual	W-2 Managing Employee	NOT APPLICABLE	12/01/2015
Mehaffey, Todd	Individual	Corporate Officer	NOT APPLICABLE	01/31/2022
Pietrowski, Cristina	Individual	Corporate Officer	NOT APPLICABLE	01/31/2022
Prosky, Danny	Individual	Corporate Officer	NOT APPLICABLE	12/01/2015
Streiff, Mathieu	Individual	Corporate Officer	NOT APPLICABLE	12/01/2015
Trilogy Management Services LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	10/01/2021

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
"If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
"If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
"What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
"How quickly are lab tests done and results acted on when a resident's doctor orders them?"
"Where do you post your daily staffing numbers, and can I see today's?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Eastgate Health Care Center	0.4 mi	Cincinnati, OH	★★★★★	4/5
Atlantes the	1.4 mi	Cincinnati, OH	★★★★★	5/5
Otterbein Union Township	1.4 mi	Batavia, OH	★★★☆☆	3/5
Siena Gardens Rehabilitation & Transitional Care	1.8 mi	Cincinnati, OH	★★★★★	5/5
Forest Hills Healthcare Center.	2.8 mi	Cincinnati, OH	★★★★☆	3/5
Anderson, the	3.4 mi	Cincinnati, OH	★☆☆☆☆	2/5
Mount Washington Care Center	5.5 mi	Cincinnati, OH	★★★☆☆	2/5
S.e.m. Haven Health Care Center	5.6 mi	Milford, OH	★★★★★	4/5
Sunrise Nursing Healthcare LLC	5.9 mi	Amelia, OH	★★★★☆	4/5
Residence at Salem Woods	6.6 mi	Cincinnati, OH	★★★★★	5/5
St. Theresa Care Center	6.9 mi	Cincinnati, OH	★★☆☆☆	3/5
The Laurels of Milford	6.9 mi	Milford, OH	★★★★☆	4/5

Compare this facility with the 3 closest →

All facilities in Cincinnati →

Facility data as of CMS processing date 2026-08-01. CCN 366465.

The Care File

Visit checklist — Glen the

4300 Gleneste-Withamsville Road, Cincinnati, OH 45245 · 5137690511

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
☐ "If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
☐ "If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
☐ "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
☐ "How quickly are lab tests done and results acted on when a resident's doctor orders them?"
☐ "Where do you post your daily staffing numbers, and can I see today's?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 366465 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)