How to file a complaint about care →
No fines or payment denials in the published 3-year window.
4300 Gleneste-Withamsville Road, Cincinnati, OH 45245 (opens Google Maps) · Clermont County · (513) 769-0511· 54 certified beds · avg 50 residents/day · certified since Aug 1, 2018 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: TRILOGY HEALTH SERVICES (123 facilities, chain avg rating 4.2★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 9 inspection findings. Open the full record below to read every finding.
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint F-0880
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Dec 11, 2025 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Jan 31, 2024 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880 |
| Aug 28, 2019 | F · Potential for more than minimal harm, widespread | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Aug 28, 2019 | D · Potential for more than minimal harm, isolated | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. · F-0582 |
| Aug 28, 2019 | D · Potential for more than minimal harm, isolated | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · F-0623 |
| Aug 28, 2019 | D · Potential for more than minimal harm, isolated | The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. · F-0625 |
| Aug 28, 2019 | D · Potential for more than minimal harm, isolated | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758 |
| Aug 28, 2019 | D · Potential for more than minimal harm, isolated | The facility did not provide timely, quality laboratory tests to meet residents' needs. · F-0770 |
| Aug 28, 2019 | C · Potential for minimal harm, widespread | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. · F-0732 |
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 7 | 0 | F |
| 2024 | 1 | 0 | E |
| 2025 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Ohio avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.41 | 3.45 | 3.95 | top 43% in Ohio; bottom 32% in the U.S. |
| Registered Nurse hours | 0.71 | 0.60 | 0.69 | top 24% in Ohio; top 35% in the U.S. |
| Weekend total nurse staffing | 2.99 | 3.07 | 3.50 | top 45% in Ohio; bottom 30% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.64 | 0.42 | 0.48 | top 11% in Ohio; top 20% in the U.S. |
| Total nursing staff turnover (%) | 43.3 | 48.7 | 45.8 | top 36% in Ohio; top 45% in the U.S. |
| RN turnover (%) | 25.0 | 43.9 | 42.9 | top 20% in Ohio; top 20% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.04, RN 0.85, weekend 3.54.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.04 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Glen the. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Continental Merger Sub LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 10/01/2021 |
| Northstar Healthcare Income INC | Organization | 5% or Greater Indirect Ownership Interest | — | 10/01/2021 |
| Northstar Healthcare Income Operating Partnership LP | Organization | 5% or Greater Indirect Ownership Interest | — | 10/01/2021 |
| Trilogy Holdings Nt-Hci, LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 10/01/2021 |
| Barney, Leigh | Individual | Corporate Officer | NOT APPLICABLE | 11/01/2019 |
| Bryant, William | Individual | Corporate Officer | NOT APPLICABLE | 01/05/2016 |
| Bufford, Randall | Individual | Corporate Officer | NOT APPLICABLE | 11/01/2019 |
| Conner, Gregory | Individual | Corporate Officer | NOT APPLICABLE | 06/03/2021 |
| Corbin, Kathy | Individual | W-2 Managing Employee | NOT APPLICABLE | 05/16/2018 |
| Davis, David | Individual | Corporate Officer | NOT APPLICABLE | 08/21/2017 |
| Fightmaster, Lisa | Individual | W-2 Managing Employee | NOT APPLICABLE | 12/01/2015 |
| Mehaffey, Todd | Individual | Corporate Officer | NOT APPLICABLE | 01/31/2022 |
| Pietrowski, Cristina | Individual | Corporate Officer | NOT APPLICABLE | 01/31/2022 |
| Prosky, Danny | Individual | Corporate Officer | NOT APPLICABLE | 12/01/2015 |
| Streiff, Mathieu | Individual | Corporate Officer | NOT APPLICABLE | 12/01/2015 |
| Trilogy Management Services LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 10/01/2021 |
All 16 owning or managing parties CMS has on file are shown — none excluded.
CMS lists this facility under the chain Trilogy Health Services — 123 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking. Showing 8 of the 122 others, continuing from this facility's own place in that list.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Eastgate Health Care Center | 0.4 mi | Cincinnati, OH | ★★★★★ | 4/5 | |
| Atlantes the | 1.4 mi | Cincinnati, OH | ★★★★★ | 5/5 | |
| Otterbein Union Township | 1.4 mi | Batavia, OH | ★★★☆☆ | 3/5 | |
| Siena Gardens Rehabilitation & Transitional Care | 1.8 mi | Cincinnati, OH | ★★★★★ | 5/5 | |
| Forest Hills Healthcare Center. | 2.8 mi | Cincinnati, OH | ★★★★☆ | 3/5 | |
| Anderson, the | 3.4 mi | Cincinnati, OH | ★☆☆☆☆ | 2/5 | |
| Mount Washington Care Center | 5.5 mi | Cincinnati, OH | ★★★☆☆ | 2/5 | |
| S.e.m. Haven Health Care Center | 5.6 mi | Milford, OH | ★★★★★ | 4/5 | |
| Sunrise Nursing Healthcare LLC | 5.9 mi | Amelia, OH | ★★★★☆ | 4/5 | |
| Residence at Salem Woods | 6.6 mi | Cincinnati, OH | ★★★★★ | 5/5 | |
| St. Theresa Care Center | 6.9 mi | Cincinnati, OH | ★★☆☆☆ | 3/5 | |
| The Laurels of Milford | 6.9 mi | Milford, OH | ★★★★☆ | 4/5 |
Compare this facility with the 3 closest →
CMS records place this facility in Clermont, OH — 15 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 366465.
May we use Google Analytics cookies to measure visits and pages viewed? Optional — every feature works without them. Privacy details