S.e.m. Haven Health Care Center

Name: S.e.m. Haven Health Care Center
Address: 225 CLEVELAND AVENUE, Milford, OH, 45150, US
Telephone: 5132481270

225 Cleveland Avenue, Milford, OH 45150 · Clermont County · 93 certified beds · avg 76 residents/day · certified since Jul 30, 1984

Part of chain: UNITED CHURCH HOMES (9 facilities, chain avg rating 3.9★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.47

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (15)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Oct 11, 2025	E · Potential for harm, repeated	The facility did not provide timely, quality laboratory tests to meet residents' needs.
Oct 11, 2025	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Oct 11, 2025	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Oct 11, 2025	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Oct 11, 2025	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Oct 11, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Dec 14, 2022	D · Potential for harm, one-off	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.
Dec 14, 2022	D · Potential for harm, one-off	The facility did not notify the appropriate authorities when a resident with a mental disorder or intellectual disability had a significant change in condition.
Dec 14, 2022	D · Potential for harm, one-off	When a resident had a planned discharge, the facility did not make sure the necessary information was communicated to the resident and to the doctors or facility taking over their care.
Dec 14, 2022	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Dec 14, 2022	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Dec 14, 2022	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Aug 22, 2019	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Aug 22, 2019	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Aug 22, 2019	D · Potential for harm, one-off	The facility did not notify the appropriate authorities when a resident with a mental disorder or intellectual disability had a significant change in condition.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (6 → 6).

Year	Citations	Worst severity that year
2019	3	E
2022	6	D
2025	6	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Ohio avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.47	3.45	3.95	top 7% in Ohio; top 24% in the U.S.
Registered Nurse hours	0.76	0.60	0.69	top 19% in Ohio; top 31% in the U.S.
Weekend total nurse staffing	3.95	3.07	3.50	top 8% in Ohio; top 24% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.37	0.42	0.48	bottom 47% in Ohio; bottom 47% in the U.S.
Total nursing staff turnover (%)	37.4	48.7	45.8	top 21% in Ohio; top 30% in the U.S.
RN turnover (%)	13.3	43.9	42.9	top 7% in Ohio; top 7% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.51, RN 0.76, weekend 3.99. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

Non profit - Other

Owner / manager	Type	Role	Stake	Since
Daniel, Kenneth	Individual	Contracted Managing Employee	NOT APPLICABLE	06/01/2011
Howell, Joyce	Individual	Corporate Director	NOT APPLICABLE	07/21/2015
Howell, Joyce	Individual	Corporate Officer	NOT APPLICABLE	07/21/2015
Kuethe, Joseph	Individual	Corporate Director	NOT APPLICABLE	07/21/2015
Kuethe, Joseph	Individual	Corporate Officer	NOT APPLICABLE	07/21/2015
Mooney, Charles	Individual	Operational/Managerial Control	NOT APPLICABLE	12/10/2012
Renner, John	Individual	Contracted Managing Employee	NOT APPLICABLE	01/27/2014
United Church Homes Management, INC.	Organization	Operational/Managerial Control	NOT APPLICABLE	01/27/2014
Wolf, Barbara	Individual	Contracted Managing Employee	NOT APPLICABLE	01/25/1999

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How quickly are lab tests done and results acted on when a resident's doctor orders them?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"If my family member falls or their condition changes, exactly when and how will I be notified?"
"How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
"How do you coordinate with state agencies for residents with mental health conditions or intellectual disabilities?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
The Laurels of Milford	2.3 mi	Milford, OH	★★★★☆	4/5
Arbors at Milford	2.9 mi	Milford, OH	★★☆☆☆	2/5	abuse
Florentine Gardens	3.5 mi	Loveland, OH	★★★★☆	4/5
Madeira Healthcare Center	3.8 mi	Cincinnati, OH	★★★★☆	3/5
Forest Hills Healthcare Center.	3.8 mi	Cincinnati, OH	★★★★☆	3/5
Indianspring of Oakley	4.3 mi	Cincinnati, OH	★★☆☆☆	3/5
St. Theresa Care Center	4.4 mi	Cincinnati, OH	★★☆☆☆	3/5
Otterbein Loveland	4.4 mi	Loveland, OH	★☆☆☆☆	2/5
Kenwood Terrace Healthcare Center	4.7 mi	Cincinnati, OH	★★★★☆	3/5
Courtyard at Seasons	4.9 mi	Cincinnati, OH	★★★★☆	3/5
Ayden Healthcare of Madeira	5.0 mi	Cincinnati, OH	★☆☆☆☆	1/5
Montgomery Care Center	5.4 mi	Cincinnati, OH	★★★☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Milford →

Facility data as of CMS processing date 2026-08-01. CCN 365628.

The Care File

Visit checklist — S.e.m. Haven Health Care Center

225 Cleveland Avenue, Milford, OH 45150 · 5132481270

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "How quickly are lab tests done and results acted on when a resident's doctor orders them?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
☐ "How do you coordinate with state agencies for residents with mental health conditions or intellectual disabilities?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 365628 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)