Twin Lakes
9840 Montgomery Road, Cincinnati, OH 45242 · Hamilton County · 43 certified beds · avg 39 residents/day · certified since Jan 1, 2006
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (3)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jul 8, 2021 | D · Potential for harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. |
| Jul 8, 2021 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Jul 8, 2021 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2021 | 3 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Ohio avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 6.93 | 3.45 | 3.95 | top 1% in Ohio; top 2% in the U.S. |
| Registered Nurse hours | 1.93 | 0.60 | 0.69 | top 1% in Ohio; top 2% in the U.S. |
| Weekend total nurse staffing | 6.01 | 3.07 | 3.50 | top 1% in Ohio; top 2% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.99 | 0.42 | 0.48 | top 2% in Ohio; top 6% in the U.S. |
| Total nursing staff turnover (%) | 40.7 | 48.7 | 45.8 | top 29% in Ohio; top 38% in the U.S. |
| RN turnover (%) | 30.8 | 43.9 | 42.9 | top 29% in Ohio; top 30% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.74, RN 1.60, weekend 4.98. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 3/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Anderson, Todd | Individual | Corporate Director | NOT APPLICABLE | 11/29/2023 |
| Ansari, Saba | Individual | Contracted Managing Employee | NOT APPLICABLE | 01/01/2024 |
| Bowersox, James | Individual | W-2 Managing Employee | NOT APPLICABLE | 04/26/2006 |
| Bowersox, James | Individual | Corporate Director | NOT APPLICABLE | 07/13/2007 |
| Bowersox, James | Individual | Corporate Officer | NOT APPLICABLE | 11/20/2013 |
| Brown, Denise | Individual | W-2 Managing Employee | NOT APPLICABLE | 01/01/2024 |
| Brueshaber, Larry | Individual | Corporate Director | NOT APPLICABLE | 11/29/2023 |
| Burgess, Douglas | Individual | Corporate Director | NOT APPLICABLE | 11/29/2023 |
| Hildal, Robyn | Individual | Corporate Director | NOT APPLICABLE | 11/16/2016 |
| Hildal, Robyn | Individual | Corporate Officer | NOT APPLICABLE | 11/15/2017 |
| McDonald, Kenneth | Individual | W-2 Managing Employee | NOT APPLICABLE | 01/01/2024 |
| McQuinn, Scott | Individual | W-2 Managing Employee | NOT APPLICABLE | 05/31/1996 |
| McQuinn, Scott | Individual | Corporate Director | NOT APPLICABLE | 05/23/2005 |
| McQuinn, Scott | Individual | Corporate Officer | NOT APPLICABLE | 11/20/2013 |
| Thorpe, Joseph | Individual | Corporate Director | NOT APPLICABLE | 11/29/2023 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
- "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Montgomery Care Center | 0.7 mi | Cincinnati, OH | ★★★☆☆ | 3/5 | |
| Blue Ash Health & Rehab | 1.3 mi | Cincinnati, OH | ★☆☆☆☆ | 2/5 | |
| Meadowbrook Care Center | 1.6 mi | Cincinnati, OH | ★☆☆☆☆ | 1/5 | |
| Courtyard at Seasons | 1.8 mi | Cincinnati, OH | ★★★★☆ | 3/5 | |
| Kenwood Terrace Healthcare Center | 2.0 mi | Cincinnati, OH | ★★★★☆ | 3/5 | |
| Madeira Healthcare Center | 3.3 mi | Cincinnati, OH | ★★★★☆ | 3/5 | |
| Florentine Gardens | 3.3 mi | Loveland, OH | ★★★★☆ | 4/5 | |
| Chamberlin Healthcare Center | 3.4 mi | Cincinnati, OH | ★★★★★ | 4/5 | |
| Parkview Northwest Healthcare Center | 3.4 mi | Cincinnati, OH | ★★★★☆ | 3/5 | |
| Brookwood Care Center | 4.0 mi | Cincinnati, OH | ★★★★☆ | 3/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 366319.