The Laurels of Milford

Name: The Laurels of Milford
Address: 934 STATE ROUTE 28, Milford, OH, 45150, US
Telephone: 5138311770

934 State Route 28, Milford, OH 45150 · Clermont County · 136 certified beds · avg 127 residents/day · certified since Apr 3, 1980

Part of chain: CIENA HEALTHCARE/LAUREL HEALTH CARE (81 facilities, chain avg rating 2.8★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.41

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (15)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Feb 10, 2026	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Feb 10, 2026	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint
Feb 10, 2026	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint
Feb 10, 2026	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Jan 24, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Sep 26, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Apr 25, 2024	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint
Apr 25, 2024	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · from a complaint
Aug 21, 2023	E · Potential for harm, repeated	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. · from a complaint
Feb 15, 2023	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Feb 15, 2023	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Dec 5, 2019	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Dec 5, 2019	E · Potential for harm, repeated	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
Dec 5, 2019	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Dec 5, 2019	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (2 → 4).

Year	Citations	Worst severity that year
2019	4	E
2023	3	E
2024	3	D
2025	1	D
2026	4	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Ohio avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.41	3.45	3.95	top 43% in Ohio; bottom 32% in the U.S.
Registered Nurse hours	0.51	0.60	0.69	bottom 43% in Ohio; bottom 40% in the U.S.
Weekend total nurse staffing	2.96	3.07	3.50	top 48% in Ohio; bottom 29% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.24	0.42	0.48	bottom 17% in Ohio; bottom 20% in the U.S.
Total nursing staff turnover (%)	44.2	48.7	45.8	top 38% in Ohio; top 48% in the U.S.
RN turnover (%)	60.9	43.9	42.9	bottom 22% in Ohio; bottom 20% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.62, RN 0.54, weekend 3.13. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Laurel Health Care Holdings, INC.	Organization	5% or Greater Indirect Ownership Interest	100%	06/30/2018
Laurel Ohio Operations Group, LLC	Organization	5% or Greater Direct Ownership Interest	100%	06/01/2018
Broughton, Tiffany	Individual	Operational/Managerial Control	NOT APPLICABLE	11/21/2018
Broughton, Tiffany	Individual	ADP of the SNF	NOT APPLICABLE	11/21/2018
Clermont Nursing Realty, LLC	Organization	ADP of the SNF	NOT APPLICABLE	06/30/2018
Donnelly, Walter	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2025
Donnelly, Walter	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2025
Khan, Anis	Individual	Managing Control - Governing Body	NOT APPLICABLE	06/30/2018
Khan, Anis	Individual	ADP of the SNF	NOT APPLICABLE	06/30/2018
Laurel Health Care Company	Organization	Operational/Managerial Control	NOT APPLICABLE	06/30/2018
Laurel Health Care Company	Organization	ADP of the SNF	NOT APPLICABLE	03/27/2025
Qazi, Mohammad	Individual	Managing Control - Governing Body	NOT APPLICABLE	06/30/2018
Qazi, Mohammad	Individual	Operational/Managerial Control	NOT APPLICABLE	06/30/2018
Qazi, Mohammad	Individual	ADP of the SNF	NOT APPLICABLE	06/30/2018
Stobb, David	Individual	ADP of the SNF	NOT APPLICABLE	06/30/2018
Zenith Financial Group, LLC	Organization	ADP of the SNF	NOT APPLICABLE	08/01/2022

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Arbors at Milford	0.7 mi	Milford, OH	★★☆☆☆	2/5	abuse
S.e.m. Haven Health Care Center	2.3 mi	Milford, OH	★★★★★	4/5
Otterbein Loveland	2.7 mi	Loveland, OH	★☆☆☆☆	2/5
Florentine Gardens	2.8 mi	Loveland, OH	★★★★☆	4/5
Venetian Gardens	4.7 mi	Loveland, OH	★★★★★	5/5
Madeira Healthcare Center	5.2 mi	Cincinnati, OH	★★★★☆	3/5
Kenwood Terrace Healthcare Center	5.7 mi	Cincinnati, OH	★★★★☆	3/5
Loveland Care Center	5.8 mi	Loveland, OH	★★★☆☆	3/5
Courtyard at Seasons	5.8 mi	Cincinnati, OH	★★★★☆	3/5
Forest Hills Healthcare Center.	5.8 mi	Cincinnati, OH	★★★★☆	3/5
Montgomery Care Center	5.8 mi	Cincinnati, OH	★★★☆☆	3/5
Twin Lakes	5.9 mi	Cincinnati, OH	★★★★★	5/5

Compare this facility with the 3 closest →

All facilities in Milford →

Facility data as of CMS processing date 2026-08-01. CCN 365443.

The Care File

Visit checklist — The Laurels of Milford

934 State Route 28, Milford, OH 45150 · 5138311770

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 365443 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)