Ohio ›Milford

The Laurels of Milford

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934 State Route 28, Milford, OH 45150 (opens Google Maps) · Clermont County · (513) 831-1770· 136 certified beds · avg 127 residents/day · certified since Apr 3, 1980 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: CIENA HEALTHCARE/LAUREL HEALTH CARE (81 facilities, chain avg rating 2.8★)

4/5
Health inspection rating (on-site)
inspected Feb 10, 2026
0
Serious findings on record
$0
Fines, last 3 years
3.41
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 15 inspection findings. Open the full record below to read every finding.

  1. D · Potential for more than minimal harm, isolated

    The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint F-0550

  2. D · Potential for more than minimal harm, isolated

    The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint F-0584

  3. D · Potential for more than minimal harm, isolated

    The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint F-0657

View all 15 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Feb 10, 2026D · Potential for more than minimal harm, isolatedThe facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint · F-0550
Feb 10, 2026D · Potential for more than minimal harm, isolatedThe facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint · F-0584
Feb 10, 2026D · Potential for more than minimal harm, isolatedThe facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint · F-0657
Feb 10, 2026D · Potential for more than minimal harm, isolatedThe facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761
Jan 24, 2025D · Potential for more than minimal harm, isolatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880
Sep 26, 2024D · Potential for more than minimal harm, isolatedThe facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609
Apr 25, 2024D · Potential for more than minimal harm, isolatedThe facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint · F-0686
Apr 25, 2024D · Potential for more than minimal harm, isolatedThe facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · from a complaint · F-0690
Aug 21, 2023E · Potential for more than minimal harm, patternThe facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. · from a complaint · F-0679
Feb 15, 2023D · Potential for more than minimal harm, isolatedThe facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · F-0693
Feb 15, 2023D · Potential for more than minimal harm, isolatedThe facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695
Dec 5, 2019E · Potential for more than minimal harm, patternThe facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755
Dec 5, 2019E · Potential for more than minimal harm, patternThe facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · F-0804
Dec 5, 2019D · Potential for more than minimal harm, isolatedThe facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584
Dec 5, 2019D · Potential for more than minimal harm, isolatedThe facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (2 → 4).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2019
All citations: 4
Serious citations (G–L): 0
2023
All citations: 3
Serious citations (G–L): 0
2024
All citations: 3
Serious citations (G–L): 0
2025
All citations: 1
Serious citations (G–L): 0
2026
All citations: 4
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
201940E
202330E
202430D
202510D
202640D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityOhio averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.41
Ohio average: 3.45
U.S. average: 3.95
Registered Nurse hours
This facility: 0.51
Ohio average: 0.60
U.S. average: 0.69
Weekend total nurse staffing
This facility: 2.96
Ohio average: 3.07
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityOhio avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)3.413.453.95top 43% in Ohio; bottom 32% in the U.S.
Registered Nurse hours0.510.600.69bottom 43% in Ohio; bottom 40% in the U.S.
Weekend total nurse staffing2.963.073.50top 48% in Ohio; bottom 29% in the U.S.
Weekend RN hours (not acuity-adjusted)0.240.420.48bottom 17% in Ohio; bottom 20% in the U.S.
Total nursing staff turnover (%)44.248.745.8top 38% in Ohio; top 48% in the U.S.
RN turnover (%)60.943.942.9bottom 22% in Ohio; bottom 20% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.62, RN 0.54, weekend 3.13.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.62 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for The Laurels of Milford. CMS inspection and staffing records do not tell us what this home will charge you.

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Before you compare prices

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Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

Owner / managerTypeRoleStakeSince
Laurel Health Care Holdings, INC.Organization5% or Greater Indirect Ownership Interest100%06/30/2018
Laurel Ohio Operations Group, LLCOrganization5% or Greater Direct Ownership Interest100%06/01/2018
Broughton, TiffanyIndividualOperational/Managerial ControlNOT APPLICABLE11/21/2018
Broughton, TiffanyIndividualADP of the SNFNOT APPLICABLE11/21/2018
Clermont Nursing Realty, LLCOrganizationADP of the SNFNOT APPLICABLE06/30/2018
Donnelly, WalterIndividualOperational/Managerial ControlNOT APPLICABLE01/01/2025
Donnelly, WalterIndividualADP of the SNFNOT APPLICABLE01/01/2025
Khan, AnisIndividualManaging Control - Governing BodyNOT APPLICABLE06/30/2018
Khan, AnisIndividualADP of the SNFNOT APPLICABLE06/30/2018
Laurel Health Care CompanyOrganizationOperational/Managerial ControlNOT APPLICABLE06/30/2018
Laurel Health Care CompanyOrganizationADP of the SNFNOT APPLICABLE03/27/2025
Qazi, MohammadIndividualManaging Control - Governing BodyNOT APPLICABLE06/30/2018
Qazi, MohammadIndividualOperational/Managerial ControlNOT APPLICABLE06/30/2018
Qazi, MohammadIndividualADP of the SNFNOT APPLICABLE06/30/2018
Stobb, DavidIndividualADP of the SNFNOT APPLICABLE06/30/2018
Zenith Financial Group, LLCOrganizationADP of the SNFNOT APPLICABLE08/01/2022

All 16 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Ciena Healthcare/Laurel Health Care — 81 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking. Showing 8 of the 80 others, continuing from this facility's own place in that list.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
  • "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
  • "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
  • "Can you show me how medications are stored and secured on the units, including controlled drugs?"
  • "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
  • "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
  • "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
  • "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"

Also worth asking anywhere

  • "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 44% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 16 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 109 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Arbors at Milford0.7 miMilford, OH★★☆☆☆2/5abuse
S.e.m. Haven Health Care Center2.3 miMilford, OH★★★★★4/5
Otterbein Loveland2.7 miLoveland, OH★☆☆☆☆2/5
Florentine Gardens2.8 miLoveland, OH★★★★☆4/5
Venetian Gardens4.7 miLoveland, OH★★★★★5/5
Madeira Healthcare Center5.2 miCincinnati, OH★★★★☆3/5
Kenwood Terrace Healthcare Center5.7 miCincinnati, OH★★★★☆3/5
Loveland Care Center5.8 miLoveland, OH★★★☆☆3/5
Courtyard at Seasons5.8 miCincinnati, OH★★★★☆3/5
Forest Hills Healthcare Center.5.8 miCincinnati, OH★★★★☆3/5
Montgomery Care Center5.8 miCincinnati, OH★★★☆☆3/5
Twin Lakes5.9 miCincinnati, OH★★★★★5/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Clermont, OH — 15 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Milford →

Facility data as of CMS processing date 2026-08-01. CCN 365443.

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