Shelby Crossing Health Campus
13794 21 Mile Road, Shelby Townhip, MI 48315 · Macomb County · 57 certified beds · avg 56 residents/day · certified since May 6, 2013
Part of chain: TRILOGY HEALTH SERVICES (123 facilities, chain avg rating 4.2★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (7)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 26, 2025 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Mar 26, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Feb 15, 2024 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Feb 15, 2024 | F · Potential for harm, facility-wide | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Feb 15, 2024 | D · Potential for harm, one-off | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. |
| Feb 15, 2024 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Feb 15, 2024 | D · Potential for harm, one-off | The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 5 | 0 | F |
| 2025 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Michigan avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.57 | 4.32 | 3.95 | bottom 13% in Michigan; bottom 40% in the U.S. |
| Registered Nurse hours | 0.90 | 0.84 | 0.69 | top 34% in Michigan; top 20% in the U.S. |
| Weekend total nurse staffing | 3.07 | 3.79 | 3.50 | bottom 10% in Michigan; bottom 34% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.76 | 0.49 | 0.48 | top 15% in Michigan; top 13% in the U.S. |
| Total nursing staff turnover (%) | 21.9 | 44.1 | 45.8 | top 3% in Michigan; top 4% in the U.S. |
| RN turnover (%) | 22.2 | 39.2 | 42.9 | top 18% in Michigan; top 17% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.54, RN 1.15, weekend 3.90. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: —/5 · short-stay residents: 5/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Continental Merger Sub LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 10/01/2021 |
| Northstar Healthcare Income INC | Organization | 5% or Greater Indirect Ownership Interest | — | 10/01/2021 |
| Northstar Healthcare Income Operating Partnership LP | Organization | 5% or Greater Indirect Ownership Interest | — | 10/01/2021 |
| Trilogy Holdings Nt-Hci, LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 10/01/2021 |
| Barney, Leigh | Individual | Corporate Officer | NOT APPLICABLE | 11/01/2019 |
| Bryant, William | Individual | Corporate Officer | NOT APPLICABLE | 01/05/2016 |
| Bufford, Randall | Individual | Corporate Officer | NOT APPLICABLE | 11/01/2019 |
| Chua, Nelson | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/22/2021 |
| Conner, Gregory | Individual | Corporate Officer | NOT APPLICABLE | 06/03/2021 |
| Corbin, Kathy | Individual | W-2 Managing Employee | NOT APPLICABLE | 01/10/2011 |
| Davis, David | Individual | Corporate Officer | NOT APPLICABLE | 08/21/2017 |
| Fightmaster, Lisa | Individual | W-2 Managing Employee | NOT APPLICABLE | 12/01/2015 |
| Keybank National Association | Organization | 5% or Greater Mortgage Interest | NOT APPLICABLE | 08/01/2018 |
| Prosky, Danny | Individual | Corporate Officer | NOT APPLICABLE | 12/01/2015 |
| Streiff, Mathieu | Individual | Corporate Officer | NOT APPLICABLE | 12/01/2015 |
| Trilogy Management Services LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 10/01/2021 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "Can you show me the call buttons in the bathrooms and bathing areas, and tell me your average response time when one is pressed?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Shelby Health and Rehabilitation Center | 0.4 mi | Shelby Township, MI | ★★★★☆ | 3/5 | |
| Lakeside Manor Nursing and Rehabilitation Center | 1.4 mi | Sterling Heights, MI | —/5 | SFF | |
| Medilodge of Shoreline | 1.7 mi | Sterling Heights, MI | ★★★☆☆ | 3/5 | |
| Regency Manor Nursing & Rehabilitation Center | 2.4 mi | Utica, MI | ★★☆☆☆ | 1/5 | |
| Regency at Shelby Township | 2.7 mi | Shelby Township, MI | ★★★★☆ | 4/5 | |
| Harmony Village of Clinton | 4.5 mi | Clinton Township, MI | ★★☆☆☆ | 2/5 | abuse |
| Optalis Health and Rehabilitation of Sterling Heig | 4.6 mi | Sterling Heights, MI | ★★★☆☆ | 2/5 | |
| Martha T Berry MCF | 5.6 mi | Mount Clemems, MI | ★★★★☆ | 4/5 | |
| Medilodge of Sterling Heights | 6.2 mi | Sterling Heights, MI | ★★☆☆☆ | 2/5 | |
| Fraser Villa | 7.2 mi | Fraser, MI | ★★★★★ | 5/5 | |
| Wellbridge of Rochester Hills | 7.4 mi | Rochester Hills, MI | ★★☆☆☆ | 2/5 | abuse |
| Lakepointe Senior Care and Rehabilitation Center | 7.7 mi | Clinton Township, MI | ★★★★★ | 5/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 235662.