Michigan ›Byron Center

The Oaks at Byron Center

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2280 Byron View Dr SW, Byron Center, MI 49315 (opens Google Maps) · Kent County · (616) 949-7310· 60 certified beds · avg 54 residents/day · certified since Feb 14, 2008 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: TRILOGY HEALTH SERVICES (123 facilities, chain avg rating 4.2★)

4/5
Health inspection rating (on-site)
inspected Dec 3, 2025
0
Serious findings on record
$0
Fines, last 3 years
3.74
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 16 inspection findings. Open the full record below to read every finding.

  1. F · Potential for more than minimal harm, widespread

    The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880

  2. D · Potential for more than minimal harm, isolated

    The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. F-0842

  3. F · Potential for more than minimal harm, widespread

    The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812

View all 16 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Dec 3, 2025F · Potential for more than minimal harm, widespreadThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Dec 3, 2025D · Potential for more than minimal harm, isolatedThe facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842
Oct 17, 2024F · Potential for more than minimal harm, widespreadThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Oct 17, 2024E · Potential for more than minimal harm, patternThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Oct 17, 2024D · Potential for more than minimal harm, isolatedThe facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. · F-0561
Oct 17, 2024D · Potential for more than minimal harm, isolatedThe facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · F-0623
Oct 17, 2024D · Potential for more than minimal harm, isolatedThe facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. · F-0625
Oct 17, 2024D · Potential for more than minimal harm, isolatedThe facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · F-0693
Oct 17, 2024D · Potential for more than minimal harm, isolatedThe facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. · F-0883
Oct 17, 2024D · Potential for more than minimal harm, isolatedThe facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status. · F-0887
Oct 17, 2024D · Potential for more than minimal harm, isolatedThe facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area. · F-0919
Sep 21, 2023D · Potential for more than minimal harm, isolatedThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Sep 21, 2023D · Potential for more than minimal harm, isolatedThe facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint · F-0658
Sep 21, 2023D · Potential for more than minimal harm, isolatedThe facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695
Sep 21, 2023D · Potential for more than minimal harm, isolatedThe facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · F-0760
Sep 21, 2023D · Potential for more than minimal harm, isolatedThe facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. · F-0803

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (9 → 2).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2023
All citations: 5
Serious citations (G–L): 0
2024
All citations: 9
Serious citations (G–L): 0
2025
All citations: 2
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202350D
202490F
202520F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityMichigan averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.74
Michigan average: 4.32
U.S. average: 3.95
Registered Nurse hours
This facility: 0.98
Michigan average: 0.84
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.36
Michigan average: 3.79
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityMichigan avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)3.744.323.95bottom 23% in Michigan; bottom 48% in the U.S.
Registered Nurse hours0.980.840.69top 27% in Michigan; top 16% in the U.S.
Weekend total nurse staffing3.363.793.50bottom 29% in Michigan; top 49% in the U.S.
Weekend RN hours (not acuity-adjusted)0.580.490.48top 28% in Michigan; top 25% in the U.S.
Total nursing staff turnover (%)44.344.145.8top 48% in Michigan; top 48% in the U.S.
RN turnover (%)40.039.242.9bottom 47% in Michigan; top 46% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.08, RN 1.08, weekend 3.68.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.08 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for The Oaks at Byron Center. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

  • Request the room type, effective date and itemized daily rate in writing.
  • Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
  • Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

Owner / managerTypeRoleStakeSince
Continental Merger Sub LLCOrganization5% or Greater Indirect Ownership Interest—10/01/2021
Northstar Healthcare Income INCOrganization5% or Greater Indirect Ownership Interest—10/01/2021
Northstar Healthcare Income Operating Partnership LPOrganization5% or Greater Indirect Ownership Interest—10/01/2021
Trilogy Holdings Nt-Hci, LLCOrganization5% or Greater Indirect Ownership Interest—10/01/2021
Barney, LeighIndividualCorporate OfficerNOT APPLICABLE11/01/2019
Bryant, WilliamIndividualCorporate OfficerNOT APPLICABLE01/05/2016
Bufford, RandallIndividualCorporate OfficerNOT APPLICABLE11/01/2019
Conner, GregoryIndividualCorporate OfficerNOT APPLICABLE06/03/2021
Corbin, KathyIndividualW-2 Managing EmployeeNOT APPLICABLE06/01/2017
Davis, DavidIndividualCorporate OfficerNOT APPLICABLE08/21/2017
Fightmaster, LisaIndividualW-2 Managing EmployeeNOT APPLICABLE12/01/2015
Loos, BrianIndividualOperational/Managerial ControlNOT APPLICABLE12/03/2019
Mehaffey, ToddIndividualCorporate OfficerNOT APPLICABLE01/31/2022
Pietrowski, CristinaIndividualCorporate OfficerNOT APPLICABLE01/31/2022
Prosky, DannyIndividualCorporate OfficerNOT APPLICABLE12/01/2015
Streiff, MathieuIndividualCorporate OfficerNOT APPLICABLE12/01/2015
Trilogy Management Services LLCOrganizationOperational/Managerial ControlNOT APPLICABLE10/01/2021

All 17 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Trilogy Health Services — 123 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking. Showing 8 of the 122 others, continuing from this facility's own place in that list.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
  • "How do you keep residents' medical records accurate, complete, and secure?"
  • "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
  • "What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
  • "If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
  • "If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
  • "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
  • "What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"

Also worth asking anywhere

  • "Your weekend nurse staffing is reported below the Michigan midpoint — how does the weekend schedule differ from a weekday?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 44% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 17 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 32 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Optalis Health & Rehabilitation of Wyoming6.6 miWyoming, MI★☆☆☆☆1/5
Harbor Post Acute Center6.6 miWyoming, MI★★★☆☆2/5
Medilodge of Wyoming6.8 miWyoming, MI★★★★★5/5
Corewell Health Rehabilitation & Nursing Center -7.0 miGrand Rapids, MI★★★★★4/5
Mission Point Nursing & Physical Rehabilitation Ce7.3 miGrandville, MI★☆☆☆☆1/5
Holland Home Breton Rehabilitation & Living Centre7.5 miGrand Rapids, MI★★★★★5/5
The Oaks at Jamestown8.0 miHudsonville, MI★★★★★5/5
Optalis Health and Rehabilitation of Grand Rapids8.1 miGrand Rapids, MI★☆☆☆☆1/5abuseSFF
The Laurels of Sandy Creek9.4 miWayland, MI★★★☆☆2/5abuse
The Laurels of Hudsonville9.7 miHudsonville, MI★☆☆☆☆1/5
Optalis Health & Rehabilitation at Kent-Crossing10.1 miGrand Rapids, MI★☆☆☆☆1/5
Holland Home - Raybrook Manor10.1 miGrand Rapids, MI★★★★★4/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Kent, MI — 27 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Byron Center →

Facility data as of CMS processing date 2026-08-01. CCN 235639.

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