The Villa at City Center

Name: The Villa at City Center
Address: 11700 East Ten Mile Road, Warren, MI, 48089, US
Telephone: 5867595960

11700 East Ten Mile Road, Warren, MI 48089 · Macomb County · 152 certified beds · avg 139 residents/day · certified since Jan 25, 1979

Part of chain: VILLA HEALTHCARE (18 facilities, chain avg rating 2.8★)

4/5

Health inspection rating (on-site)

Serious findings on record

$8,454

Fines, last 3 years

4.06

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (26)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 10, 2026	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Mar 12, 2026	E · Potential for harm, repeated	The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require.
Mar 12, 2026	E · Potential for harm, repeated	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Mar 12, 2026	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Mar 12, 2026	D · Potential for harm, one-off	The facility did not provide or obtain laboratory tests when a doctor ordered them, or did not promptly report the results back to the doctor who ordered them.
Mar 12, 2026	D · Potential for harm, one-off	The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives.
Jan 8, 2025	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jan 8, 2025	E · Potential for harm, repeated	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
Jan 8, 2025	D · Potential for harm, one-off	The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly.
Jan 8, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Aug 15, 2024	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint
Aug 15, 2024	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint
Jan 31, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Oct 25, 2023	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Oct 25, 2023	E · Potential for harm, repeated	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Oct 25, 2023	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Oct 25, 2023	D · Potential for harm, one-off	The facility did not let a resident help develop and carry out their own plan of care — the written roadmap of the services and support they'll receive, built around their personal goals and preferences. · from a complaint
Oct 25, 2023	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint
Oct 25, 2023	D · Potential for harm, one-off	The facility did not let a resident return after a hospital stay or approved leave that lasted longer than the facility's bed-hold policy allowed. Residents generally have the right to come back to the next available bed.
Oct 25, 2023	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Oct 25, 2023	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Oct 25, 2023	D · Potential for harm, one-off	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Oct 25, 2023	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Oct 25, 2023	D · Potential for harm, one-off	The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care.
Oct 25, 2023	D · Potential for harm, one-off	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
Oct 25, 2023	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (4 → 5).

Year	Citations	Worst severity that year
2023	13	F
2024	3	D
2025	4	F
2026	6	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

5 fines totaling $8,454.

Date	Type	Amount / length
Nov 20, 2023	Fine	$2,117
Nov 13, 2023	Fine	$1,764
Nov 6, 2023	Fine	$1,411
Oct 30, 2023	Fine	$1,764
Oct 10, 2023	Fine	$1,398

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Michigan avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.06	4.32	3.95	bottom 48% in Michigan; top 37% in the U.S.
Registered Nurse hours	0.32	0.84	0.69	bottom 6% in Michigan; bottom 12% in the U.S.
Weekend total nurse staffing	3.55	3.79	3.50	bottom 47% in Michigan; top 40% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.18	0.49	0.48	bottom 7% in Michigan; bottom 9% in the U.S.
Total nursing staff turnover (%)	33.1	44.1	45.8	top 20% in Michigan; top 20% in the U.S.
RN turnover (%)	33.3	39.2	42.9	top 38% in Michigan; top 33% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.64, RN 0.29, weekend 3.19. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 2/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Omnia Opco Holdings LLC	Organization	5% or Greater Direct Ownership Interest	100%	07/01/2023
Aaron, Jonathan	Individual	Corporate Officer	NOT APPLICABLE	07/01/2023
Aaron, Jonathan	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2023
Baumol, Yehoshua	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2023
Berger, Menachem	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	06/11/2025
Graf, Marcella	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2023
Israel, Benjamin	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	04/22/2025
Kroll, Gabriel	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	04/22/2025
Nagel, Steven	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	04/22/2025
Owusu-Ansah, Kwadwo	Individual	Operational/Managerial Control	NOT APPLICABLE	05/15/2023
Owusu-Ansah, Kwadwo	Individual	ADP of the SNF	NOT APPLICABLE	05/15/2023
Singerman, Joseph	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2023
Singerman, Joseph	Individual	ADP of the SNF	NOT APPLICABLE	07/01/2023
Stern, Todd	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	04/22/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"How do you make sure resident assessments are completed and submitted to the state on time?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"When a doctor orders lab work, how quickly is it done and how are results communicated back?"
"How do you track each resident's food allergies and preferences, and what happens if they don't like what's served?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Could I join residents for a meal to see the food quality and temperature for myself?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Harmony Village of Warren	0.0 mi	Warren, MI	★★☆☆☆	1/5
Father Murray, a Villa Center	1.1 mi	Center Line, MI	★★☆☆☆	2/5	abuse
Autumn Woods Residential Health	2.0 mi	Warren, MI	★★☆☆☆	2/5	abuse
The Orchards at Warren	2.1 mi	Warren, MI	★☆☆☆☆	2/5
Windemere Park Health and Rehabilitation Center	2.5 mi	Warren, MI	★★★★☆	4/5
St. Anthony Healthcare Center	2.9 mi	Warren, MI	★★★★☆	3/5
Pomeroy Living Sterling Skilled Rehabilitation	4.5 mi	Sterling Heights, MI	★★★★☆	4/5
Oakridge Manor Nursing and Rehabilitation Center L	4.7 mi	Ferndale, MI	★★★☆☆	3/5
Medilodge of Sterling Heights	5.0 mi	Sterling Heights, MI	★★☆☆☆	2/5
Fraser Villa	5.4 mi	Fraser, MI	★★★★★	5/5
The Orchards at Roseville	5.6 mi	Roseville, MI	★☆☆☆☆	2/5
Optalis Health and Rehabilitation of Sterling Heig	6.2 mi	Sterling Heights, MI	★★★☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Warren →

Facility data as of CMS processing date 2026-08-01. CCN 235325.

The Care File

Visit checklist — The Villa at City Center

11700 East Ten Mile Road, Warren, MI 48089 · 5867595960

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $8,454

Questions for the administrator:

☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "How do you make sure resident assessments are completed and submitted to the state on time?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "When a doctor orders lab work, how quickly is it done and how are results communicated back?"
☐ "How do you track each resident's food allergies and preferences, and what happens if they don't like what's served?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Could I join residents for a meal to see the food quality and temperature for myself?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 235325 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)