Lakepointe Senior Care and Rehabilitation Center

Name: Lakepointe Senior Care and Rehabilitation Center
Address: 37700 Harper Avenue, Clinton Township, MI, 48036, US
Telephone: 5864680827

37700 Harper Avenue, Clinton Township, MI 48036 · Macomb County · 134 certified beds · avg 128 residents/day · certified since Dec 22, 1993

Part of chain: NEXCARE HEALTH SYSTEMS (20 facilities, chain avg rating 3.8★)

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.01

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Jun 28, 2023 · F-0688

The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.

Why it matters: Without this care, residents can develop stiff, contracted joints and lose the ability to move on their own.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Jul 24, 2023 (Deficient, Provider has date of correction)

All citations in the current public record (18)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Aug 27, 2025	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Aug 27, 2025	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Aug 9, 2024	E · Potential for harm, repeated	The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area.
Aug 9, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Aug 9, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Aug 9, 2024	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Aug 9, 2024	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Aug 9, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Aug 9, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Jun 28, 2023	▲ G · Actual harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Jun 28, 2023	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Jun 28, 2023	E · Potential for harm, repeated	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Jun 28, 2023	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
Jun 28, 2023	D · Potential for harm, one-off	The facility allowed residents to lose the ability to do daily activities — like bathing, dressing, and eating — when there was no medical reason for the decline. Good care helps residents keep the abilities they have.
Jun 28, 2023	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Jun 28, 2023	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Jun 28, 2023	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Jun 28, 2023	C · Minimal risk, facility-wide	The facility did not give residents reasonable access to and privacy in using ways to communicate, such as phones, mail, and email. Residents have the right to stay in touch with the outside world privately.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (7 → 2).

Year	Citations	Serious (G–L)	Worst severity that year
2023	9	1	G ▲
2024	7	0	E
2025	2	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Michigan avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.01	4.32	3.95	bottom 45% in Michigan; top 39% in the U.S.
Registered Nurse hours	0.46	0.84	0.69	bottom 15% in Michigan; bottom 32% in the U.S.
Weekend total nurse staffing	3.61	3.79	3.50	top 49% in Michigan; top 37% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.20	0.49	0.48	bottom 10% in Michigan; bottom 13% in the U.S.
Total nursing staff turnover (%)	37.6	44.1	45.8	top 30% in Michigan; top 30% in the U.S.
RN turnover (%)	41.7	39.2	42.9	bottom 45% in Michigan; top 50% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.54, RN 0.41, weekend 3.18. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Nexcare Holdings, LLC	Organization	5% or Greater Direct Ownership Interest	100%	11/01/2013
Laurain, Brian	Individual	W-2 Managing Employee	NOT APPLICABLE	01/09/2017
Nexcare Health Systems, LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	01/01/2005
Perry, Michael	Individual	Operational/Managerial Control	NOT APPLICABLE	08/01/2015
Sangster, Todd	Individual	Corporate Officer	NOT APPLICABLE	11/04/2013

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"Can you show me the call buttons in the bathrooms and bathing areas, and tell me your average response time when one is pressed?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Church of Christ Care Center	1.3 mi	Clinton Township, MI	★☆☆☆☆	2/5	abuse
Martha T Berry MCF	3.0 mi	Mount Clemems, MI	★★★★☆	4/5
Harmony Village of Clinton	4.1 mi	Clinton Township, MI	★★☆☆☆	2/5	abuse
Fraser Villa	4.8 mi	Fraser, MI	★★★★★	5/5
Medilodge of Sterling Heights	5.9 mi	Sterling Heights, MI	★★☆☆☆	2/5
Optalis Health and Rehabilitation of Sterling Heig	6.0 mi	Sterling Heights, MI	★★★☆☆	2/5
Michigan Veterans Home of Chesterfield Township	6.1 mi	Chesterfield Township, MI	★★★★★	5/5
Medilodge of Shoreline	6.1 mi	Sterling Heights, MI	★★★☆☆	3/5
Shorepointe Nursing Center	6.3 mi	St. Clair Shores, MI	★★★☆☆	3/5
Lakeside Manor Nursing and Rehabilitation Center	6.8 mi	Sterling Heights, MI		—/5	SFF
The Orchards at Roseville	6.9 mi	Roseville, MI	★☆☆☆☆	2/5
Shelby Health and Rehabilitation Center	7.6 mi	Shelby Township, MI	★★★★☆	3/5

Compare this facility with the 3 closest →

All facilities in Clinton Township →

Facility data as of CMS processing date 2026-08-01. CCN 235547.

The Care File

Visit checklist — Lakepointe Senior Care and Rehabilitation Center

37700 Harper Avenue, Clinton Township, MI 48036 · 5864680827

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Most serious findings on record:

▲ Jun 28, 2023 (F-0688, Actual harm, one-off): The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.

Questions for the administrator:

☐ "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "Can you show me the call buttons in the bathrooms and bathing areas, and tell me your average response time when one is pressed?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 235547 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)