Chapel Hill Community

Name: Chapel Hill Community
Address: 12200 STRAUSSER ST NW, Canal Fulton, OH, 44614, US
Telephone: 3308544177

12200 Strausser St NW, Canal Fulton, OH 44614 · Stark County · 80 certified beds · avg 75 residents/day · certified since Apr 1, 1980

Part of chain: UNITED CHURCH HOMES (9 facilities, chain avg rating 3.9★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.07

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (30)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 24, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Apr 24, 2025	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Apr 24, 2025	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Apr 24, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
May 21, 2024	D · Potential for harm, one-off	The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint
Nov 7, 2022	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Nov 7, 2022	E · Potential for harm, repeated	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Nov 7, 2022	E · Potential for harm, repeated	The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care.
Nov 7, 2022	E · Potential for harm, repeated	The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician.
Nov 7, 2022	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Nov 7, 2022	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
Nov 7, 2022	D · Potential for harm, one-off	The facility did not keep residents' personal and medical information private and confidential.
Nov 7, 2022	D · Potential for harm, one-off	The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services.
Nov 7, 2022	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Nov 7, 2022	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Nov 7, 2022	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Nov 7, 2022	D · Potential for harm, one-off	The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care.
Nov 7, 2022	D · Potential for harm, one-off	The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives.
Dec 12, 2019	F · Potential for harm, facility-wide	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Dec 12, 2019	D · Potential for harm, one-off	The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time.
Dec 12, 2019	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Dec 12, 2019	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Dec 12, 2019	D · Potential for harm, one-off	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
Dec 12, 2019	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection.
Dec 12, 2019	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Dec 12, 2019	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Dec 12, 2019	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Dec 12, 2019	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Dec 12, 2019	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Dec 12, 2019	D · Potential for harm, one-off	The facility did not provide or arrange specialized rehabilitation services — such as physical, occupational, or speech therapy — for residents who needed them.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (13 → 4).

Year	Citations	Worst severity that year
2019	12	F
2022	13	F
2024	1	D
2025	4	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Ohio avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.07	3.45	3.95	top 14% in Ohio; top 37% in the U.S.
Registered Nurse hours	0.46	0.60	0.69	bottom 32% in Ohio; bottom 32% in the U.S.
Weekend total nurse staffing	3.56	3.07	3.50	top 15% in Ohio; top 39% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.31	0.42	0.48	bottom 33% in Ohio; bottom 34% in the U.S.
Total nursing staff turnover (%)	44.4	48.7	45.8	top 39% in Ohio; top 49% in the U.S.
RN turnover (%)	33.3	43.9	42.9	top 31% in Ohio; top 33% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.89, RN 0.44, weekend 3.40. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 5/5 · short-stay residents: 1/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
United Church Homes, INC.	Organization	5% or Greater Direct Ownership Interest	100%	04/01/2000
Bailey, Peter	Individual	Corporate Director	NOT APPLICABLE	06/01/2024
Bates, Trevor	Individual	Corporate Director	NOT APPLICABLE	02/01/2017
Baughman, Cheryl	Individual	Operational/Managerial Control	NOT APPLICABLE	09/26/1990
Benjamin, Pamela	Individual	Corporate Director	NOT APPLICABLE	06/01/2021
Bills, Ashley	Individual	Operational/Managerial Control	NOT APPLICABLE	08/26/2022
Black, Geoffrey	Individual	Corporate Director	NOT APPLICABLE	06/01/2016
Bollinger, Nathan	Individual	Operational/Managerial Control	NOT APPLICABLE	03/31/2023
Brubaker, Tamra	Individual	Operational/Managerial Control	NOT APPLICABLE	08/19/2022
Cannone, Daniel	Individual	Operational/Managerial Control	NOT APPLICABLE	12/06/2012
Cannone, Daniel	Individual	ADP of the SNF	NOT APPLICABLE	12/06/2012
Covalesky, Jenna	Individual	Operational/Managerial Control	NOT APPLICABLE	09/22/2017
Cuenot, Jordan	Individual	Operational/Managerial Control	NOT APPLICABLE	12/02/2024
D'agostino, Joanna	Individual	Corporate Director	NOT APPLICABLE	06/01/2024
Durbin, Debra	Individual	Operational/Managerial Control	NOT APPLICABLE	08/08/2022
Dye, Marc	Individual	Operational/Managerial Control	NOT APPLICABLE	03/26/2014
Eusanio, Vincent	Individual	Operational/Managerial Control	NOT APPLICABLE	03/31/2025
Farrell, Laura	Individual	Operational/Managerial Control	NOT APPLICABLE	01/26/1996
Graham, George	Individual	Corporate Director	NOT APPLICABLE	06/01/2025
Hawes-Saunders, Ro Nita	Individual	Corporate Director	NOT APPLICABLE	02/01/2024

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How do you coordinate and monitor care for residents who receive dialysis?"
"What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
"What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
The Pavilion at Canal Fulton for Nursing and Rehab	2.5 mi	Canal Fulton, OH	★★☆☆☆	3/5
Rose Lane Nursing and Rehabilitation	3.7 mi	Massillon, OH	★★☆☆☆	1/5
St Luke Lutheran Community-Portage Lakes	4.8 mi	Akron, OH	★★★★☆	4/5
Altercare of Nobles Pond, INC	5.7 mi	Canton, OH	★★★☆☆	2/5
Amherst Meadows Skilled Nursing and Rehab	6.3 mi	Massillon, OH	★★★★★	5/5
Laurels of Massillon, the	6.7 mi	Massillon, OH	★★★★★	4/5
Green Village Skilled Nursing & Rehabilitation LTD	7.2 mi	Akron, OH	★★★★☆	3/5
Pleasant View Health Care Center	7.3 mi	Barberton, OH	★★★★☆	4/5
Pebble Creek Healthcare Center	7.6 mi	Akron, OH	★★★★★	5/5
Barberton Post Acute	7.7 mi	Barberton, OH	★★★☆☆	3/5
Doylestown Health Care Center	7.9 mi	Doylestown, OH	★★★☆☆	2/5
Meadow Wind Health Care Center	8.2 mi	Massillon, OH	★★★☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Canal Fulton →

Facility data as of CMS processing date 2026-08-01. CCN 365494.

The Care File

Visit checklist — Chapel Hill Community

12200 Strausser St NW, Canal Fulton, OH 44614 · 3308544177

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How do you coordinate and monitor care for residents who receive dialysis?"
☐ "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
☐ "What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 365494 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)