Raleigh Rehabilitation Center

Name: Raleigh Rehabilitation Center
Address: 616 Wade Avenue, Raleigh, NC, 27605, US
Telephone: 9198286251

616 Wade Avenue, Raleigh, NC 27605 · Wake County · 157 certified beds · avg 135 residents/day · certified since Oct 1, 1972

Part of chain: SOVEREIGN HEALTHCARE HOLDINGS (43 facilities, chain avg rating 3.7★)

3/5

Health inspection rating (on-site)

Serious findings on record

$48,754

Fines, last 3 years

3.76

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Oct 12, 2023 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Jul 26, 2023 (Past Non-Compliance)

▲ Actual harm, one-off · Oct 12, 2023 · F-0867

The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them.

Why it matters: Without a working quality program, the same care problems tend to repeat instead of getting fixed.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Nov 7, 2023 (Deficient, Provider has date of correction)

All citations in the current public record (18)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 26, 2026	D · Potential for harm, one-off	The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · from a complaint
Mar 26, 2026	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Mar 26, 2026	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Dec 19, 2024	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Dec 19, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Dec 19, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Oct 12, 2023	▲ G · Actual harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Oct 12, 2023	▲ G · Actual harm, one-off	The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them.
Oct 12, 2023	F · Potential for harm, facility-wide	The facility did not dispose of garbage and refuse properly.
Oct 12, 2023	F · Potential for harm, facility-wide	The facility did not designate a qualified infection preventionist — a trained person responsible for running the infection prevention and control program.
Oct 12, 2023	E · Potential for harm, repeated	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Oct 12, 2023	D · Potential for harm, one-off	The facility did not let a resident help develop and carry out their own plan of care — the written roadmap of the services and support they'll receive, built around their personal goals and preferences.
Oct 12, 2023	D · Potential for harm, one-off	The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time.
Oct 12, 2023	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Oct 12, 2023	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Oct 12, 2023	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Oct 12, 2023	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Oct 12, 2023	C · Minimal risk, facility-wide	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (3 → 3).

Year	Citations	Serious (G–L)	Worst severity that year
2023	12	2	G ▲
2024	3	0	D
2026	3	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $48,754.

Date	Type	Amount / length
Oct 12, 2023	Fine	$48,754

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	North Carolina avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.76	4.01	3.95	top 44% in North Carolina; bottom 50% in the U.S.
Registered Nurse hours	0.35	0.64	0.69	bottom 15% in North Carolina; bottom 15% in the U.S.
Weekend total nurse staffing	3.36	3.56	3.50	top 43% in North Carolina; top 50% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.42	0.41	0.48	top 32% in North Carolina; top 44% in the U.S.
Total nursing staff turnover (%)	59.7	49.0	45.8	bottom 24% in North Carolina; bottom 17% in the U.S.
RN turnover (%)	60.0	45.7	42.9	bottom 30% in North Carolina; bottom 22% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.63, RN 0.33, weekend 3.25. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Cronquist 2015 Family Tr	Organization	Indirect Ownership Interest	NOT APPLICABLE	12/31/2015
John J Notermann Business Tr	Organization	Indirect Ownership Interest	NOT APPLICABLE	11/12/2017
Sovereign Carolina Holdings LLC	Organization	Direct Ownership Interest	NOT APPLICABLE	03/06/2014
Amitrone, Terri	Individual	Operational/Managerial Control	NOT APPLICABLE	02/12/2026
Amitrone, Terri	Individual	ADP of the SNF	NOT APPLICABLE	02/12/2026
Chery, Dawn	Individual	Managing Control - Governing Body	NOT APPLICABLE	06/08/2017
Chery, Dawn	Individual	ADP of the SNF	NOT APPLICABLE	06/08/2017
Cronquist, Royce	Individual	Operational/Managerial Control	NOT APPLICABLE	02/01/2018
Cronquist, Royce	Individual	ADP of the SNF	NOT APPLICABLE	02/01/2018
Kelly, Michelle	Individual	Operational/Managerial Control	NOT APPLICABLE	02/01/2018
Kelly, Michelle	Individual	ADP of the SNF	NOT APPLICABLE	02/01/2018
Melton, Donald	Individual	Operational/Managerial Control	NOT APPLICABLE	05/01/2014
Melton, Donald	Individual	ADP of the SNF	NOT APPLICABLE	05/01/2014
Notermann, Brenda	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	04/15/2025
O Brien, Patrick	Individual	Operational/Managerial Control	NOT APPLICABLE	05/22/2017
O Brien, Patrick	Individual	ADP of the SNF	NOT APPLICABLE	05/22/2017
Peck, Robert	Individual	Managing Control - Governing Body	NOT APPLICABLE	06/29/2026
Peck, Robert	Individual	ADP of the SNF	NOT APPLICABLE	06/29/2026
Southern Healthcare Management LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	05/01/2014
Southern Healthcare Management LLC	Organization	ADP of the SNF	NOT APPLICABLE	04/15/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How does your quality committee work, and can you give an example of a problem it recently identified and fixed?"
"Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"How do you keep residents' medical records accurate, complete, and secure?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Can I see where garbage is stored and how often it's removed?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Bloomsbury at Hayes Barton Place	1.1 mi	Raleigh, NC		—/5
The Cardinal at North Hills	2.8 mi	Raleigh, NC	★★★☆☆	4/5
Hillcrest Raleigh at Crabtree Valley	3.0 mi	Raleigh, NC	★★★★☆	4/5
Rex Rehab & Nursing Care Center	3.1 mi	Raleigh, NC	★★★★★	4/5
Pruitthealth-Raleigh	3.6 mi	Raleigh, NC	★★★☆☆	3/5
Sunnybrook Rehabilitation Center	3.7 mi	Raleigh, NC	★☆☆☆☆	1/5
Tower Nursing and Rehabilitation Center	3.8 mi	Raleigh, NC	★★☆☆☆	2/5
Capital Nursing and Rehabilitation Center	3.9 mi	Raleigh, NC	★★★★☆	4/5
The Laurels of Forest Glenn	6.3 mi	Garner, NC	★★☆☆☆	2/5
Litchford Falls Health and Rehabilitation Center	7.0 mi	Raleigh, NC	★★☆☆☆	2/5
The Rosewood Health Center	7.0 mi	Raleigh, NC	★★★★★	4/5
Highfield Nursing and Rehabilitation	7.5 mi	Cary, NC	★☆☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Raleigh →

Facility data as of CMS processing date 2026-08-01. CCN 345049.

The Care File

Visit checklist — Raleigh Rehabilitation Center

616 Wade Avenue, Raleigh, NC 27605 · 9198286251

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $48,754

Most serious findings on record:

▲ Oct 12, 2023 (F-0689, Actual harm, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
▲ Oct 12, 2023 (F-0867, Actual harm, one-off): The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them.

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How does your quality committee work, and can you give an example of a problem it recently identified and fixed?"
☐ "Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Can I see where garbage is stored and how often it's removed?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 345049 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)