North Carolina ›Zebulon

Zebulon Rehabilitation Center

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509 West Gannon Avenue, Zebulon, NC 27597 (opens Google Maps) · Wake County · (919) 269-9621· 60 certified beds · avg 57 residents/day · certified since Sep 15, 1973 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: SOVEREIGN HEALTHCARE HOLDINGS (43 facilities, chain avg rating 3.7★)

4/5
Health inspection rating (on-site)
inspected Jul 24, 2025
0
Serious findings on record
$0
Fines, last 3 years
3.22
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 11 inspection findings. Open the full record below to read every finding.

  1. D · Potential for more than minimal harm, isolated

    The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. F-0641

  2. D · Potential for more than minimal harm, isolated

    The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. F-0761

  3. D · Potential for more than minimal harm, isolated

    The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. F-0554

View all 11 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Jul 24, 2025D · Potential for more than minimal harm, isolatedThe facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641
Jul 24, 2025D · Potential for more than minimal harm, isolatedThe facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761
Jun 27, 2024D · Potential for more than minimal harm, isolatedThe facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. · F-0554
Jun 27, 2024D · Potential for more than minimal harm, isolatedThe facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641
Mar 31, 2023E · Potential for more than minimal harm, patternThe facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677
Mar 31, 2023D · Potential for more than minimal harm, isolatedThe facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. · F-0582
Mar 31, 2023D · Potential for more than minimal harm, isolatedThe facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695
Mar 31, 2023D · Potential for more than minimal harm, isolatedThe facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761
Mar 31, 2023D · Potential for more than minimal harm, isolatedThe facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives. · F-0806
Mar 31, 2023D · Potential for more than minimal harm, isolatedThe facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them. · F-0867
Mar 31, 2023C · Potential for minimal harm, widespreadThe facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. · F-0732

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (2 → 2).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2023
All citations: 7
Serious citations (G–L): 0
2024
All citations: 2
Serious citations (G–L): 0
2025
All citations: 2
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202370E
202420D
202520D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityNorth Carolina averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.22
North Carolina average: 4.01
U.S. average: 3.95
Registered Nurse hours
This facility: 0.35
North Carolina average: 0.64
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.02
North Carolina average: 3.56
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityNorth Carolina avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)3.224.013.95bottom 17% in North Carolina; bottom 23% in the U.S.
Registered Nurse hours0.350.640.69bottom 15% in North Carolina; bottom 15% in the U.S.
Weekend total nurse staffing3.023.563.50bottom 29% in North Carolina; bottom 32% in the U.S.
Weekend RN hours (not acuity-adjusted)0.230.410.48bottom 26% in North Carolina; bottom 17% in the U.S.
Total nursing staff turnover (%)37.049.045.8top 22% in North Carolina; top 29% in the U.S.
RN turnover (%)—45.742.9—

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.57, RN 0.38, weekend 3.35.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.57 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 5/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Zebulon Rehabilitation Center. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

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Before you compare prices

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  • Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
  • Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

Owner / managerTypeRoleStakeSince
Cronquist 2015 Family TrOrganizationIndirect Ownership InterestNOT APPLICABLE12/31/2015
John J Notermann Business TrOrganizationIndirect Ownership InterestNOT APPLICABLE11/12/2017
Mangine, JohnIndividualIndirect Ownership InterestNOT APPLICABLE05/01/2014
Sovereign Carolina Holdings LLCOrganizationDirect Ownership InterestNOT APPLICABLE03/06/2014
Chery, DawnIndividualManaging Control - Governing BodyNOT APPLICABLE06/08/2017
Chery, DawnIndividualADP of the SNFNOT APPLICABLE06/08/2017
Cronquist, RoyceIndividualOperational/Managerial ControlNOT APPLICABLE02/01/2018
Cronquist, RoyceIndividualADP of the SNFNOT APPLICABLE02/01/2018
Forvis Mazars LLPOrganizationADP of the SNFNOT APPLICABLE01/01/2025
Ghannam, WaseemIndividualOperational/Managerial ControlNOT APPLICABLE05/01/2026
Ghannam, WaseemIndividualADP of the SNFNOT APPLICABLE05/01/2026
HSP Carolina, LLCOrganizationADP of the SNFNOT APPLICABLE07/02/2025
Kaar, SusanIndividualManaging Control - Governing BodyNOT APPLICABLE05/01/2014
Kaar, SusanIndividualADP of the SNFNOT APPLICABLE05/01/2014
Kelly, MichelleIndividualADP of the SNFNOT APPLICABLE02/01/2018
Mangine, JohnIndividualOperational/Managerial ControlNOT APPLICABLE05/01/2014
Mangine, JohnIndividualADP of the SNFNOT APPLICABLE05/01/2014
Melton, DonaldIndividualOperational/Managerial ControlNOT APPLICABLE05/01/2014
Melton, DonaldIndividualADP of the SNFNOT APPLICABLE05/01/2014
Notermann, BrendaIndividualIndividual Is an Owner, Partner or Trustee of Any ADP of the SNFNOT APPLICABLE07/02/2025

Showing 20 of 28 parties CMS has on file for this facility; 8 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Sovereign Healthcare Holdings — 43 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking. Showing 8 of the 42 others, continuing from this facility's own place in that list.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "Who completes resident assessments here, and how do you check them for accuracy?"
  • "Can you show me how medications are stored and secured on the units, including controlled drugs?"
  • "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
  • "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
  • "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
  • "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
  • "How do you track each resident's food allergies and preferences, and what happens if they don't like what's served?"
  • "How does your quality committee work, and can you give an example of a problem it recently identified and fixed?"

Also worth asking anywhere

  • "Your weekend nurse staffing is reported below the North Carolina midpoint — how does the weekend schedule differ from a weekday?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 37% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 28 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 17 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Wellington Rehabilitation and Healthcare9.2 miKnightdale, NC★☆☆☆☆2/5
Perry Creek Health and Rehabilitation Center13.8 miRaleigh, NC★☆☆☆☆1/5
Springbrook Nursing and Rehabilitation Center14.4 miClayton, NC★★★☆☆3/5
Hillside Nursing Center of Wake Forest14.5 miWake Forest, NC★★★★★5/5
Tower Nursing and Rehabilitation Center14.5 miRaleigh, NC★★☆☆☆2/5
Capital Nursing and Rehabilitation Center14.7 miRaleigh, NC★★★★☆4/5
Sunnybrook Rehabilitation Center14.9 miRaleigh, NC★☆☆☆☆1/5
Clayton Rehabilitation and Healthcare Center15.1 miClayton, NC★☆☆☆☆1/5
Litchford Falls Health and Rehabilitation Center16.3 miRaleigh, NC★★☆☆☆2/5
The Cardinal at North Hills17.4 miRaleigh, NC★★★☆☆4/5
Raleigh Rehabilitation Center18.3 miRaleigh, NC★★★☆☆3/5
The Laurels of Forest Glenn18.6 miGarner, NC★★☆☆☆2/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Wake, NC — 21 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Zebulon →

Facility data as of CMS processing date 2026-08-01. CCN 345104.

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