Sunnybrook Rehabilitation Center

Name: Sunnybrook Rehabilitation Center
Address: 25 Sunnybrook Road, Raleigh, NC, 27610, US
Telephone: 9192316150

25 Sunnybrook Road, Raleigh, NC 27610 · Wake County · 95 certified beds · avg 85 residents/day · certified since Sep 1, 1973 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: SOVEREIGN HEALTHCARE HOLDINGS (43 facilities, chain avg rating 3.7★)

1/5

Health inspection rating (on-site)

Serious findings on record

$50,447

Fines, last 3 years

3.88

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 1/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, one-off · Jun 8, 2026 · F-0678 · triggered by a complaint

The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes.

Why it matters: In a cardiac or breathing emergency, failure to start CPR promptly can be the difference between life and death.

Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.

Corrected: Jun 25, 2026 (Deficient, Provider has date of correction)

▲ Immediate jeopardy, one-off · Aug 18, 2023 · F-0684 · triggered by a complaint

The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.

Why it matters: Care that strays from doctor's orders or ignores the resident's wishes can lead to declining health and avoidable harm.

Corrected: Sep 8, 2023 (Deficient, Provider has date of correction)

▲ Actual harm, one-off · Jun 21, 2024 · F-0697 · triggered by a complaint

The facility did not provide safe and appropriate pain management for a resident who needed it.

Why it matters: Untreated pain causes needless suffering and can lead to depression, poor sleep, and declining health.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Jul 9, 2024 (Deficient, Provider has date of correction)

All citations in the current public record (18)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 8, 2026	▲ J · Immediate jeopardy, one-off	The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes. · from a complaint
Jun 8, 2026	F · Potential for harm, facility-wide	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Jun 8, 2026	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Jun 8, 2026	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jun 8, 2026	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Jun 8, 2026	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Jun 8, 2026	C · Minimal risk, facility-wide	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.
Feb 20, 2025	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
Feb 20, 2025	B · Minimal risk, repeated	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Oct 8, 2024	D · Potential for harm, one-off	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. · from a complaint
Jun 21, 2024	▲ G · Actual harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it. · from a complaint
Jun 21, 2024	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Jun 21, 2024	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint
Jun 21, 2024	D · Potential for harm, one-off	The facility transferred or discharged a resident without a valid reason, or failed to provide the required documentation and information when moving a resident out. · from a complaint
Jan 11, 2024	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Jan 11, 2024	D · Potential for harm, one-off	The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status.
Jan 11, 2024	C · Minimal risk, facility-wide	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Aug 18, 2023	▲ J · Immediate jeopardy, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (2 → 7).

Year	Citations	Serious (G–L)	Worst severity that year
2023	1	1	J ▲
2024	8	1	G ▲
2025	2	0	D
2026	7	1	J ▲

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

3 fines totaling $50,447.

Date	Type	Amount / length
Jun 8, 2026	Fine	$27,378
Jun 21, 2024	Fine	$10,527
Feb 15, 2024	Fine	$12,542

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	North Carolina avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.88	4.01	3.95	top 37% in North Carolina; top 45% in the U.S.
Registered Nurse hours	0.36	0.64	0.69	bottom 18% in North Carolina; bottom 16% in the U.S.
Weekend total nurse staffing	3.37	3.56	3.50	top 42% in North Carolina; top 49% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.38	0.41	0.48	top 38% in North Carolina; bottom 49% in the U.S.
Total nursing staff turnover (%)	51.5	49.0	45.8	bottom 43% in North Carolina; bottom 33% in the U.S.
RN turnover (%)	70.6	45.7	42.9	bottom 15% in North Carolina; bottom 11% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.65, RN 0.34, weekend 3.17. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 3/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Cronquist 2015 Family Tr	Organization	Indirect Ownership Interest	NOT APPLICABLE	12/31/2015
John J Notermann Business Tr	Organization	Indirect Ownership Interest	NOT APPLICABLE	11/12/2017
Mangine, John	Individual	Indirect Ownership Interest	NOT APPLICABLE	05/01/2014
Sovereign Carolina Holdings LLC	Organization	Direct Ownership Interest	NOT APPLICABLE	03/06/2014
Chery, Dawn	Individual	Managing Control - Governing Body	NOT APPLICABLE	06/08/2017
Chery, Dawn	Individual	ADP of the SNF	NOT APPLICABLE	06/08/2017
Cronquist, Royce	Individual	Operational/Managerial Control	NOT APPLICABLE	02/01/2018
Cronquist, Royce	Individual	ADP of the SNF	NOT APPLICABLE	02/01/2018
Forvis Mazars LLP	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2025
HSP Carolina, LLC	Organization	ADP of the SNF	NOT APPLICABLE	07/02/2025
Jackson, Christina	Individual	Operational/Managerial Control	NOT APPLICABLE	03/16/2026
Jackson, Christina	Individual	ADP of the SNF	NOT APPLICABLE	03/16/2026
Kaar, Susan	Individual	Managing Control - Governing Body	NOT APPLICABLE	05/01/2014
Kaar, Susan	Individual	ADP of the SNF	NOT APPLICABLE	05/01/2014
Kelly, Michelle	Individual	ADP of the SNF	NOT APPLICABLE	02/01/2018
Kerley, Steven	Individual	Managing Control - Governing Body	NOT APPLICABLE	09/01/2021
Kerley, Steven	Individual	ADP of the SNF	NOT APPLICABLE	09/01/2021
Mangine, John	Individual	Operational/Managerial Control	NOT APPLICABLE	05/01/2014
Mangine, John	Individual	ADP of the SNF	NOT APPLICABLE	05/01/2014
Melton, Donald	Individual	Operational/Managerial Control	NOT APPLICABLE	05/01/2014

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Are staff on every shift trained and certified in CPR, and how do they know each resident's resuscitation wishes?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How do you assess and manage residents' pain, especially for those who have trouble communicating?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Capital Nursing and Rehabilitation Center	0.2 mi	Raleigh, NC	★★★★☆	4/5
Tower Nursing and Rehabilitation Center	1.2 mi	Raleigh, NC	★★☆☆☆	2/5
Raleigh Rehabilitation Center	3.7 mi	Raleigh, NC	★★★☆☆	3/5
Bloomsbury at Hayes Barton Place	4.3 mi	Raleigh, NC		—/5
The Cardinal at North Hills	4.4 mi	Raleigh, NC	★★★☆☆	4/5
Pruitthealth-Raleigh	5.6 mi	Raleigh, NC	★★★☆☆	3/5
Wellington Rehabilitation and Healthcare	5.8 mi	Knightdale, NC	★☆☆☆☆	2/5
The Laurels of Forest Glenn	5.9 mi	Garner, NC	★★☆☆☆	2/5
Hillcrest Raleigh at Crabtree Valley	6.2 mi	Raleigh, NC	★★★★☆	4/5
Rex Rehab & Nursing Care Center	6.8 mi	Raleigh, NC	★★★★★	4/5
Litchford Falls Health and Rehabilitation Center	7.2 mi	Raleigh, NC	★★☆☆☆	2/5
Perry Creek Health and Rehabilitation Center	7.3 mi	Raleigh, NC	★☆☆☆☆	1/5

Compare this facility with the 3 closest →

All facilities in Raleigh →

Facility data as of CMS processing date 2026-08-01. CCN 345077.

The Care File

Visit checklist — Sunnybrook Rehabilitation Center

25 Sunnybrook Road, Raleigh, NC 27610 · 9192316150

Health inspection rating 1/5 · CMS overall 1/5· Fines (3y): $50,447

Most serious findings on record:

▲ Jun 8, 2026 (F-0678, Immediate jeopardy, one-off): The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes.
▲ Aug 18, 2023 (F-0684, Immediate jeopardy, one-off): The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
▲ Jun 21, 2024 (F-0697, Actual harm, one-off): The facility did not provide safe and appropriate pain management for a resident who needed it.

Questions for the administrator:

☐ "Are staff on every shift trained and certified in CPR, and how do they know each resident's resuscitation wishes?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 345077 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)