Preston Residence
200 Sycamore Drive, West Grove, PA 19390 · Chester County · 38 certified beds · avg 28 residents/day · certified since May 19, 2004
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (6)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 13, 2025 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Jun 13, 2025 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Jun 13, 2025 | D · Potential for harm, one-off | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. |
| Jul 11, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Aug 30, 2023 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Aug 30, 2023 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (1 → 3).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 2 | 0 | D |
| 2024 | 1 | 0 | D |
| 2025 | 3 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Pennsylvania avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.12 | 3.94 | 3.95 | top 11% in Pennsylvania; top 11% in the U.S. |
| Registered Nurse hours | 1.02 | 0.80 | 0.69 | top 19% in Pennsylvania; top 15% in the U.S. |
| Weekend total nurse staffing | 4.71 | 3.58 | 3.50 | top 10% in Pennsylvania; top 9% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.70 | 0.56 | 0.48 | top 23% in Pennsylvania; top 16% in the U.S. |
| Total nursing staff turnover (%) | 31.0 | 44.5 | 45.8 | top 17% in Pennsylvania; top 16% in the U.S. |
| RN turnover (%) | 33.3 | 39.9 | 42.9 | top 37% in Pennsylvania; top 33% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.90, RN 0.98, weekend 4.50. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 4/5 · short-stay residents: 5/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Jenner's Pond INC. | Organization | 5% or Greater Direct Ownership Interest | 100% | 02/01/1998 |
| Jenner's Pond INC. | Organization | 5% or Greater Indirect Ownership Interest | 100% | 02/01/1998 |
| Franiak, Kenneth | Individual | Corporate Officer | NOT APPLICABLE | 08/09/2021 |
| Franiak, Kenneth | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/09/2021 |
| Jenner's Pond INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 02/01/1998 |
| Jenner's Pond INC. | Organization | ADP of the SNF | NOT APPLICABLE | 02/01/1998 |
| Sharma, Navneet | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2022 |
| Tracy, Georgine | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/13/2023 |
| Tracy, Georgine | Individual | ADP of the SNF | NOT APPLICABLE | 03/18/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Twin Pines Health Care Center | 4.3 mi | West Grove, PA | ★★★★☆ | 3/5 | |
| Oxford Health Center | 6.1 mi | Oxford, PA | ★★★★☆ | 4/5 | |
| Kendal at Longwood | 9.6 mi | Kennett Square, PA | ★★★★★ | 5/5 | |
| Autumn Lake Healthcare at Calvert Manor | 9.9 mi | Rising Sun, MD | ★★★☆☆ | 3/5 | |
| Complete Care at Brackenville LLC | 10.0 mi | Hockessin, DE | ★★★★☆ | 3/5 | |
| Pike Creek Nursing & Rehabilitation Center | 10.6 mi | Wilmington, DE | ★★☆☆☆ | 1/5 | SFF |
| Encore at Parkside | 10.9 mi | Newark, DE | ★★☆☆☆ | 1/5 | SFF |
| Newport Meadows Health and Rehabilitation Center | 11.2 mi | Christiana, PA | ★★★☆☆ | 3/5 | |
| Newark Manor Nursing Home | 11.3 mi | Newark, DE | ★★★☆☆ | 2/5 | abuse |
| Willowbrooke Court at Cokesbury Village | 11.8 mi | Hockessin, DE | ★★★★★ | 4/5 | |
| Regal Heights Healthcare & Rehab Center | 12.5 mi | Hockessin, DE | ★★☆☆☆ | 2/5 | abuse |
| Cadia Rehabilitation Pike Creek | 12.7 mi | Wilmington, DE | ★★★★☆ | 3/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 396090.